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Added 8 mins ago
AC
Senior Financial Analyst – FP&A, Fuel
Alimentation Couche-Tard
Laval, QC
- Internship
Type of employment: Permanent, full time (40 hours per week)
Added 8 mins ago
DG
Manager, Restructuring
Doane Grant Thornton LLP
Toronto, ON
- Full-time
As a Manager, Restructuring, your duties and responsibilities will include:
Added 8 mins ago
EI
Project Manager Civil
EBC Inc.
Mississauga, ON
- Full-time
Inform Senior Project Manager of project development and discuss methods planned to meet schedule and budget;
Added 8 mins ago
DG
Senior Manager, Restructuring
Doane Grant Thornton LLP
Toronto, ON
- Full-time
As a Senior Manager, Restructuring, your duties and responsibilities will include:
Added 8 mins ago
G
Administrative & Payroll Assistant
Gainrep
Toronto, ON
- Full-time
Focus: Prioritize effectively, manage time well, and consistently deliver on key objectives.
Added 8 mins ago
DD
DSW: Supervisor Part-time
DSW Designer Shoe Warehouse
Ottawa, ON
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 9 mins ago
PT Residential Community Living Worker - Diversity Flat| Sunday & Monday
Connective
Kamloops, BC
Interact with the client’s family and friends to involve their personal supports as part of the program
Added 23 mins ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances AB/SK
AB · Edmonton, AB
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 24 mins ago
TN
Recreation Worker
Tla’amin Nation
BC · qathet, British Columbia
- Part-time
…policies, practices and procedures as directed by the Recreation Manager. Maintains confidentiality as required pertaining to Citizens, clients, employees and general matters of the…
Added 24 mins ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting full-time opportunity for an automotive marketing professional to join its Marketing department. Reporting to the Manager, Toyota Retail…
Added 24 mins ago
TH
Paint Sales Part Time - VAUGHAN N
The Home Depot
Vaughan, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Merchandising Associate Part Time - CHATHAM
The Home Depot
Chatham-Kent, ON
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 24 mins ago
TH
Tool Rental Sales Part Time - BRANTFORD
The Home Depot
Brantford, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 24 mins ago
TH
Merchandising Execution Team Associate: Part Time - COUNTRY HILLS
The Home Depot
Burnaby, BC
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 24 mins ago
JT
Interim Manager, Community Outreach and Employment Services, Job ID #143
JVS Toronto
Toronto, ON
- Contract
Employment Type: Full-time – one-year contract
Added 26 mins ago
Trades Instructor
Manitoba Justice
The Pas, MB
Under the general supervision of the Food Services Manager, the incumbent of this position is responsible for the preparation of meals, the supervision of inmates engaged in the preparation…
Added 38 mins ago
SP
Project Manager/Senior Project Manager (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Part of SGC’s Commercial Buildings division, Synergy Projects Ltd. (SPL) is an Alberta-based, full-service construction firm specializing in general construction, design-build, and…
Added 38 mins ago
FH
Events Sales and Services Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
This is a full-time, permanent position, beginning in October 2026.
Added 38 mins ago
FH
Health Club & Recreation Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Health Club & Recreation Manager Fostering the health and wellbeing of our guests, visitors, and colleagues is an integral part of the Fairmont culture. As Health Club & Recreation Manager,…
Added 38 mins ago
CO
Lead, Services and Programs (Youth Program Lead)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Part-time
…various locations across the City of Greater Sudbury. This is a part-time contract position until June 2027 and does no exceed 24 hours per week, with most programming held between 3 PM - 8…
Added 38 mins ago
V
Financial Services Representative (BCGEU) - South Burnaby
Vancity
Burnaby, BC
- Part-time
This is a Part-Time, Permanent role based at our South Burnaby Community Branch (Branch 17) and will report directly to the Assistant Branch Manager.
Added 38 mins ago
FH
Server, Full-Time (Parental Leave Contract | October 2026 - June 2027)
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
full-time and part-time permanent status colleagues.
Added 38 mins ago
EC
Admin Support (4)- Warehouse Program Assistant
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
Edmonton Catholic Schools offers a comprehensive benefits program based on contract status as part of its total compensation package.
Added 38 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 38 mins ago
CH
Executive Assistant
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…position will: Relay pertinent/key information to and from the Manager to ensure all parties are briefed; Provide support and project coordination for communications projects, events, and…

Radius Fire Protection

Customer Account Manager (Fire Protection Services)

Richmond, BC, Canada

Compensation: The starting wage is $25.00/hour, dependent on experience. · Full-time

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Job details

Pay: Compensation: The starting wage is $25.00/hour, dependent on experience.
Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Aug 5, 2026

Original job description

Position Details

As an Customer Account Manager (Fire Protection Services), you are responsible for managing and developing a portfolio of fire service accounts. This role requires strong relationship-building skills, proactive account planning, and the ability to serve as a customer advocate. The ideal candidate will deliver exceptional service through prompt communication, inside sales activities, and in-person client engagement, representing company values and contributing to operational excellence.

If you are looking for a meaningful career that is actively involved in keeping our community safe, this could be your dream role.

Compensation: The starting wage is $25.00/hour, dependent on experience.

Apply now

Incentives

Stability & Growth: As an essential service, we remained fully operational throughout the pandemic - supporting our communities when they needed us most. With steady year-over-year growth and exciting expansion plans on the horizon, now is a great time to join us.
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

‍

Job Description

Manage a portfolio of fire service accounts, driving client satisfaction and retention through strong, professional relationships.
Function as the primary contact for all client communications - phone, email, and onsite - ensuring prompt and effective responses.
Execute inbound/outbound engagement to identify customer needs, recommend fire safety solutions, and develop sales opportunities
Conduct site visits and client meetings to review account performance, resolve issues, and identify new service or sales opportunities.
Lead initiative-taking account planning by assessing client needs and implementing strategies that deliver ongoing value.
Resolve client issues quickly by coordinating with cross-functional teams and ensuring prompt follow-up.
Follow up on leads and support individual and team sales goals.
Maintain accurate, up-to-date CRM records of all client interactions, account activities, and sales progress.
Collaborate with colleagues to enhance service quality, share market insights, and achieve team goals.
Represent company values through collaboration, participation in planning sessions, and ongoing professional development.
Please note this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

1–3 years of experience in account management, inside sales, and/or customer service; experience in a service-based environment or the fire protection industry is considered an asset.
Strong interpersonal, verbal, and written communication skills, with the ability to build trust, listen effectively, and present solutions clearly - even under pressure.
Relationship-first mindset, focused on building long-term partnerships and “customers for life.”
Proactive, solutions-oriented, and action-driven, with the ability to anticipate customer needs, follow up on opportunities, and contribute to account growth.
Strong organizational skills, diligence, and attention to detail, with experience using CRM tools and Microsoft Office to manage pipelines, activities, and documentation.
Able to work both independently and collaboratively, partnering with Sales, Operations, and Scheduling to support inside sales and a positive team culture.
Valid driver’s licence and ability to conduct site visits as required.
Demonstrates and champions our Company DNA, embodying our values and contributing as a key collaborator.

‍

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More about this job

Responsibilities

Manage a portfolio of fire service accounts, serving as the primary client contact and building relationships that support customer satisfaction, retention, and account growth. Identify customer needs and sales opportunities, conduct site visits, resolve issues with internal teams, maintain accurate CRM records, and collaborate to improve service quality.

Requirements

Candidates should have 1–3 years of experience in account management, inside sales, or customer service; service-based or fire protection industry experience is an asset. Strong communication, relationship-building, organization, CRM and Microsoft Office skills, a proactive approach, the ability to work independently and collaboratively, and a valid driver’s licence are required.

Skills

Account Management
Inside Sales
Customer Service
Relationship Building
Account Planning
Client Communication
Sales Opportunity Development
Site Visits
Issue Resolution
CRM Recordkeeping
Microsoft Office
Pipeline Management
Organization
Attention to Detail
Cross-Functional Collaboration
Fire Safety Solutions

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Internal and External Training

Visa sponsorship

Not detected in the job text

Keywords

Fire Protection Services
Fire Safety
Public Safety
Account Management
Inside Sales
Customer Service
Account Portfolio
Customer Retention
Client Relationships
Account Planning
Sales Opportunities
Site Visits
Customer Advocacy
CRM
Microsoft Office
Pipeline Management
Lead Follow-Up
Cross-Functional Collaboration
Service-Based Environment
Operational Excellence

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