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Added 1 min ago
Security Agent
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
Part-time
Act proactively to detect, monitor, and report any potential security threats - dangerous situations, suspicious behavior, or other concerns - promptly notifying the Security Manager;
Added 1 min ago
TCMS Software Tester
Alstom
Saint-Bruno, QC
Full-time
…high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the…
Added 2 mins ago
Resident Manager (3 Month Contract)
Centurion Asset Management Inc.
Kelowna, BC
Full-time · Contract
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 2 mins ago
Manager, Data Engineering
Staples Canada
Richmond Hill, ON
Full-time
The Staples technology team is seeking a talented and energetic Team Manager to lead our Data Engineering team. We want an individual who will challenge the norm, strive to create the best…
Added 2 mins ago
Sales Associate
Staples Retail
Bowmanville, ON
Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 2 mins ago
Valet Attendant
Marriott
Ottawa, ON
Part-time
…and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g.,…
Added 16 mins ago
Well Management Section Manager - Health Program Manager Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Well Management Section Manager
Added 16 mins ago
Executive Director Cannabis Expungement Board
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 16 mins ago
Supervisor, Wastewater & Stormwater Operations
City of Vaughan
Vaughan, ON
$128,325 to $150,121 CAD / year
Full-time
Reporting to the Manager, Wastewater and Stormwater Services, the Supervisor of Wastewater and Stormwater Operations is responsible for supervising, organizing and coordinating the daily…
Added 16 mins ago
Route Supervisor / Superviseur d'itinéraire
Alsco Uniforms
Quebec, QC
Full-time
…district qu'il en soit de même, et collaborer avec les autres services de la…
Added 16 mins ago
Accountant, Receivables & Trust
Goodmans LLP
Toronto, ON
Full-time
A minimum of 3 years of financial or accounting experience preferably within a law firm or professional services environment
Added 16 mins ago
Manager
Parq Casino
Vancouver, BC
$50,000 to $60,000 CAD / year
Full-time
The Restaurant Manager provides leadership for all Front of House operations, including à la carte dining, group sales, catering, and beverage programs. Working closely with the General…
Added 16 mins ago
Finance Manager
Valley Toyota
Chilliwack, BC
Full-time
Chilliwack Toyota is looking for a team minded, experienced, motivated Financial Services Manager to join our team.
Added 16 mins ago
General Manager
The MRG Group
Vancouver, BC
$65,000 to $75,000 CAD / year
Full-time
As the General Manager, you are the primary leader of the venue - responsible for driving excellence, financial performance, and brand growth. You hold full operational oversight across…
Added 16 mins ago
Sr. Advisor - Legacy Fleet , Electrical Engineering
VIA Rail Canada
Montreal, QC
Full-time
Reporting to the Senior Engineering Manager, you will serve as the reference point for electrical rolling stock and control software. You will oversee technical support for the Rolling…
Added 16 mins ago
Senior French translator
Dexian
Montreal, QC · Greater Montreal, QC
$55 to $60 CAD / hour
Contract
Reporting to the Associate Manager of Translation Services, you will translate and revise texts translated internally or externally (from English into French) in all businesses of the…
Added 16 mins ago
Security Agent
Techo-Bloc
Chambly, QC
Part-time
Act proactively to detect, monitor, and report any potential security threats - dangerous situations, suspicious behavior, or other concerns - promptly notifying the Security Manager;
Added 17 mins ago
Road Operations Technician
Halton Region
Oakville, ON
Schedule and conduct bi-weekly road network inspections to identify unknown alterations and monitor contracted patrol services.
Added 17 mins ago
Personal Support Worker (PSW), Home Support - Part-time 0.6
VON Canada (Ontario)
Trenton, ON
$17.71 to $26.55 CAD / hour
Part-time
The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards. The PSW collaborates…
Added 17 mins ago
Pest Control Technician
Rentokil Initial
Vaughan, ON
Contract
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 17 mins ago
Pharmacist (Temporary Full-Time) - 1G Medicine/Emergency
Trillium Health Partners
Mississauga, ON
Full-time
Reporting to the Clinical Manager of Pharmacy Services you will be an integral member of the Pharmacy team and be accountable for the pharmacotherapy for patients to ensure optimal patient…
Added 17 mins ago
Pharmacist (Temporary Full-Time) - NICU and Paediatrics
Trillium Health Partners
Mississauga, ON
Full-time
Reporting to the Clinical Manager of Pharmacy Services you will be an integral member of the Pharmacy team and be accountable for the pharmacotherapy for patients to ensure optimal patient…
Added 17 mins ago
Registered Nurse -(Casual) M Intensive Care Unit (ICU)
Trillium Health Partners
Mississauga, ON
Part-time
Role Level: Clinical Patient Services CPS04.2 - $41.15 to $58.98
Added 17 mins ago
Pharmacist (Temporary Full-Time) - CVH Pharmacy
Trillium Health Partners
Mississauga, ON
Full-time
Reporting to the Clinical Manager of Pharmacy Services you will be an integral member of the Pharmacy team and be accountable for the pharmacotherapy for patients to ensure optimal patient…
Added 17 mins ago
Route Supervisor / Superviseur d'itinéraire
Alsco Uniforms
Quebec, QC
Full-time
…district qu'il en soit de même, et collaborer avec les autres services de la…

Closed listing

Radius Fire Protection

Customer Account Manager (Fire Protection Services)

Richmond, BC, Canada

Pay: Compensation: The starting wage is $25.00/hour, dependent on experience.
Job type: Full-time
Closing date: Sep 20, 2026
Posting language: English
Posted: Aug 5, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

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Original job description

Archived listing. The details below describe a past opening.

Position Details

As an Customer Account Manager (Fire Protection Services), you are responsible for managing and developing a portfolio of fire service accounts. This role requires strong relationship-building skills, proactive account planning, and the ability to serve as a customer advocate. The ideal candidate will deliver exceptional service through prompt communication, inside sales activities, and in-person client engagement, representing company values and contributing to operational excellence.

If you are looking for a meaningful career that is actively involved in keeping our community safe, this could be your dream role.

Compensation: The starting wage is $25.00/hour, dependent on experience.

Apply now

Incentives

Stability & Growth: As an essential service, we remained fully operational throughout the pandemic - supporting our communities when they needed us most. With steady year-over-year growth and exciting expansion plans on the horizon, now is a great time to join us.
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

‍

Job Description

Manage a portfolio of fire service accounts, driving client satisfaction and retention through strong, professional relationships.
Function as the primary contact for all client communications - phone, email, and onsite - ensuring prompt and effective responses.
Execute inbound/outbound engagement to identify customer needs, recommend fire safety solutions, and develop sales opportunities
Conduct site visits and client meetings to review account performance, resolve issues, and identify new service or sales opportunities.
Lead initiative-taking account planning by assessing client needs and implementing strategies that deliver ongoing value.
Resolve client issues quickly by coordinating with cross-functional teams and ensuring prompt follow-up.
Follow up on leads and support individual and team sales goals.
Maintain accurate, up-to-date CRM records of all client interactions, account activities, and sales progress.
Collaborate with colleagues to enhance service quality, share market insights, and achieve team goals.
Represent company values through collaboration, participation in planning sessions, and ongoing professional development.
Please note this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

1–3 years of experience in account management, inside sales, and/or customer service; experience in a service-based environment or the fire protection industry is considered an asset.
Strong interpersonal, verbal, and written communication skills, with the ability to build trust, listen effectively, and present solutions clearly - even under pressure.
Relationship-first mindset, focused on building long-term partnerships and “customers for life.”
Proactive, solutions-oriented, and action-driven, with the ability to anticipate customer needs, follow up on opportunities, and contribute to account growth.
Strong organizational skills, diligence, and attention to detail, with experience using CRM tools and Microsoft Office to manage pipelines, activities, and documentation.
Able to work both independently and collaboratively, partnering with Sales, Operations, and Scheduling to support inside sales and a positive team culture.
Valid driver’s licence and ability to conduct site visits as required.
Demonstrates and champions our Company DNA, embodying our values and contributing as a key collaborator.

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About employer

More about this job

Responsibilities

Manage a portfolio of fire service accounts to drive client satisfaction and retention through professional relationship management. Act as the primary contact for clients, conducting site visits and identifying new sales opportunities to support company growth.

Requirements

Requires 1-3 years of experience in account management, inside sales, or customer service, preferably within the fire protection industry. Must possess a valid driver's license and strong interpersonal skills to build long-term client partnerships.

Skills

Account Management
Inside Sales
Customer Service
Relationship Building
CRM Tools
Microsoft Office
Client Engagement
Account Planning
Conflict Resolution
Communication Skills
Time Management
Sales Pipeline Management

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-sharing Bonus
Employee & Family Assistance Program
Paid Internal and External Training

Visa sponsorship

Not detected in the job text

Keywords

Fire Protection Services
Fire Safety Solutions
CRM
Microsoft Office
Account Planning
Inside Sales
Public Safety
Client Retention
Business Development
Site Visits

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