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Added 17 mins ago
Day Program Facilitator
The Salvation Army in Canada
Winnipeg, MB
Full-time
Note: Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Coordinator of Day Services.
Added 47 mins ago
DEVELOPMENT COORDINATOR
Professional Association of Canadian Theatres (PACT)
Vancouver, BC
Full-time
Reporting to the Senior Manager of Individual Giving, the Development Coordinator will focus on supporting the Individual Giving portfolio and will also assist all other areas including…
Added 1 hour ago
Guardians Care Specialist FT - West
EHN Canada
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
A successful Guardians Care Specialist is a relationship-focused professional who serves as the primary coordinator for an assigned caseload, ensuring clients, referents, and internal teams…
Added 1 hour ago
Fire Operations Support Coordinator
Radius Fire Protection
Richmond, BC
Full-time
As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and…
Added 1 hour ago
Document Coordinator
Lifemark Health Group
Mississauga, ON
$38,000 to $40,000 CAD / year
Full-time
Prior experience using Smart Simple will be considered an asset
Added 1 hour ago
Facilities and Maintenance Coordinator - 18 month Contract
Lifemark Health Group
Toronto, ON
$55,000 to $75,000 CAD / year
Temporary
Post-secondary education in Facilities Management, Building Operations, Business Administration, Engineering, or a related discipline considered an asset.
Added 1 hour ago
Nursing Resource Coordinator (N4) - Access Winnipeg West
Winnipeg Regional Health Authority
Winnipeg, MB
…client nursing services. This is achieved through responsible management of nursing staff and other resources. Nursing Resource Coordinators supervise and manage their staff according to…
Added 1 hour ago
Unit Supplies Coordinator - Patient Care Supply
Winnipeg Regional Health Authority
Winnipeg, MB
Two years material management experience in a health care setting with previous experience with medical/surgical supplies required.
Added 2 hours ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 2 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…incumbent is responsible for the scientific and operational management of the program’s portfolio of studies, from ethics submission and study registration through recruitment, data…
Added 2 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 2 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 2 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 2 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 2 hours ago
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and continuous improvement of Tremplin activities in…
Added 2 hours ago
Corporate Revenue Accountant
Terracap Management Inc.
Toronto, ON · North York, ON
Full-time
Management Fees: Invoicing property management and asset management fees on a monthly basis, based on portfolio agreements.
Added 2 hours ago
Coordinator, Premium Service
Abbotsford Arena-AHL ArenaOpsPT
Abbotsford, BC
Part-time
The Coordinator, Premium Service provides excellent guest service to all premium members and guests related to the guest experience, including service and food and beverage. This position…
Added 2 hours ago
Facilities and Maintenance Coordinator - 18 month Contract
Lifemark Health Group
Toronto, ON
$55,000 to $75,000 CAD / year
Temporary
Post-secondary education in Facilities Management, Building Operations, Business Administration, Engineering, or a related discipline considered an asset.
Added 2 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Highly proficient in spoken and written English, secondary and tertiary language skills a strong asset
Added 2 hours ago
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Ottawa, ON · ON
Full-time
As a Field Marketing Coordinator, you will be part of a dedicated team based in the Ottawa area and reporting to the Territory Manger, Residential Sales. The Field Marketing Coordinator is…
Added 3 hours ago
Technology Officer
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
Full-time
With the Coordinator, help organize the purchase, asset management, stock control, and safe disposal of equipment and consumables
Added 3 hours ago
Insurance Claims Coordinator
FirstService Residential Canada
Vancouver, BC
Full-time
We are looking for a Claims Coordinator to join our Insurance and Risk Management department. Reporting to the Director, Client Risk Management, the Claims Coordinator is a dynamic…
Added 3 hours ago
Surface Labourer for Underground Area
New Gold Inc.
Emo, ON
Full-time
Reporting to the Senior General Supervisor, Surface Labourer for Underground Area will assist and support the logistic coordinator with material movements and maintain the Underground…
Added 3 hours ago
Research Coordinator, Alberta Children's Hospital Research Institute
University of Calgary
Calgary, AB
Contract
…Cumming School of Medicine invites applications for a Research Coordinator. This Part-time Fixed Term position is for approximately 6 months (based on length of grant funding), with the…
Added 4 hours ago
Partner Business Coordinator - Lenovo
Jobgether
Canada
Full-time
The Partner Business Coordinator will support the management and growth of a strategic technology vendor portfolio, working closely with Partner Business Managers and senior stakeholders.

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

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Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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