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Added 14 mins ago
Journeyman Mechanic - Truck & Transport / Heavy Equipment
GFL - Sewer Technologies Division
Emerald Park, SK
Full-time
Communicate effectively with Shop Foreman, Lead Hand and Parts Coordinator.
Added 14 mins ago
Truck and Transport Apprentice, Fleet Maintenance
GFL - Sewer Technologies Division
Emerald Park, SK
Full-time
Communicate effectively with Shop Foreman, Lead Hand and Parts Coordinator.
Added 1 hour ago
Coordonnateur Des Opérations MRO/ MRO Operations Coordinator
Aston Carter
Dorval, QC
Full-time
…grandes fenêtres en verre et une zone de cafétéria extérieure en construction. Le bureau et l'usine sont climatisés en été et chauffés en hiver. L'entreprise offre un environnement très…
Added 2 hours ago
Technical Coordinator
Webuild S.p.A.
Toronto, ON
Webuild is a global construction player specialized in building large works and complex infrastructure for the sustainable mobility, hydroelectric energy, water, green buildings and the…
Added 2 hours ago
Facilities Project Coordinator
OT DEVELOPMENTS
Dartmouth, NS
Full-time
…environments? OT Developments is looking for a Facilities Project Coordinator to join our dynamic team. As a Facilities Project Coordinator, you will play a pivotal role in managing our…
Added 3 hours ago
Project coordinator - Marine works
Pomerleau
Montreal, QC · Quebec, QC
As a Project Coordinator within Pomerleau’s Civil & Infrastructure teams, you will play a key role at the heart of our Structures. You will manage multiple activities and schedules to gain…
Added 3 hours ago
Quality Coordinator - WAHA Project
Pomerleau
Moosonee, ON
As a Quality Coordinator working in the Building Operations team at Pomerleau Construction, you will play a pivotal role in guaranteeing the integrity, safety and precision of our job…
Added 3 hours ago
Project Coordinator
Pomerleau
Gagetown, NB
As a Project Coordinator working in our Building Operations team at Pomerleau Construction, you manage several activities and deadlines to gain a clearer picture of client, team and project…
Added 7 hours ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Pickering, ON
Full-time
…findings and field reports to Trades Superintendent, Subcontract Coordinator and Site Manager for…
Added 7 hours ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Bowmanville, ON
Full-time
…findings and field reports to Trades Superintendent, Subcontract Coordinator and Site Manager for…
Added 8 hours ago
Senior HSE Program Coordinator (Calgary)
Synergy Projects Ltd.
Calgary, AB
Full-time
Gold Seal Construction Safety Coordinator designation is considered an asset.
Added 9 hours ago
Project Coordinator
First Onsite Property Restoration
Dorval, QC
Full-time
Are you an organized multitasker who thrives on keeping projects on track and details in order? As our Project Coordinator (Internally known as Project Coordinator I), you'll be the steady…
Added 9 hours ago
Coordinator, Safety & Loss Control
Glencore Canada
Elkford, BC
$85,000 to $100,200 CAD / year
Full-time
Reporting to the Supervisor, Safety and Loss Control, the Coordinator, Safety and Loss Control is responsible for working with contractors and employees of varying backgrounds to ensure…
Added 11 hours ago
Senior Project Coordinator - Development & Construction
Craft Property Group
Burlington, ON
Full-time
We are looking for an experienced Senior Project Coordinator to join our growing Development & Construction team on our Adakite team. This is a newly created role with the opportunity to…
Added 12 hours ago
Logistic Coordinator
PPG
Mississauga, ON
Full-time
As a Logistics Coordinator, you will play a key role in ensuring the efficient flow of products and information throughout the supply chain. This position is responsible for coordinating…
Added 13 hours ago
QAQC Project Coordinator
Thyssen Mining
ON
Full-time
Thyssen Mining is seeking a QA/QC Project Coordinator to support and coordinate Quality Assurance and Quality Control activities throughout the project lifecycle. This role works closely…
Added 13 hours ago
Projects Documentation Coordinator
Envent
Calgary, AB
Full-time
The Project Documentation Coordinator owns the administration of project documents for Envent’s Canadian projects. The role keeps document registers, approval records, transmittals, and…
Added 13 hours ago
Civil Project Coordinator - Underground Infrastructure
Firma Contracting Inc.
Edmonton, AB
Full-time
Firma Contracting is seeking a Project Coordinator to support the delivery of underground infrastructure and municipal construction projects in Edmonton and surrounding areas.
Added 14 hours ago
Battalion Chief of Logistics and Professional Standards
The Excelsior Fire District
Chief Mountain, AB
Full-time
Serves as the logistics coordinator for the Excelsior Fire District under the direction of the Fire Chief, administering and delivering the district’s SCBA, quartermaster and PPE, medical…
Added 14 hours ago
Scheduling Coordinator
Fire Protection Inc (Edmonton)
AB · Edmonton, AB
Full-time
Added 14 hours ago
Tenant Services Coordinator
HighView Partners
Toronto, ON
Full-time
…prestigious commercial properties. They are seeking a Tenant Services Coordinator to join the property management team at their premier downtown Toronto office…
Added 14 hours ago
Logistics Coordinator
ATCO Group
Langley (District), BC · Langley, BC
Full-time
The Logistics Coordinator is responsible for full coordinator of the logistics strategy for the scope of the project. The successful candidate will be integral to executing ATCO’s proven…
Added 14 hours ago
Logistic Coordinator -Light vehicle Fleet - Temporary 6 months
Pomerleau
Montreal, QC
Temporary
As Light Vehicle Fleet Coordinator within Pomerleau's logistics team, you will be responsible for coordinating the company's on-road vehicle fleet. You will have the opportunity to work…
Added 14 hours ago
Logistic Coordinator -Light vehicle Fleet - Temporary 6 months
Pomerleau
Quebec, QC
Temporary
As Light Vehicle Fleet Coordinator within Pomerleau's logistics team, you will be responsible for coordinating the company's on-road vehicle fleet. You will have the opportunity to work…
Added 14 hours ago
Document Controller
Insight Global
AB · Edmonton, AB
$30 to $50 CAD / hour
Contract
The Records Management / Turnover Coordinator will be responsible for reviewing, extracting, organizing, and migrating large volumes of project documentation from contractor databases and…

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

Apply now

Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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