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Added 6 mins ago
Scale Coordinator
Cascades
Winnipeg, MB
Full-time
Communicate with drivers and internal teams to resolve discrepancies and ensure smooth operations
Added 6 mins ago
Leisure Sales Account Executive - Hybrid
Park'N Fly
Mississauga, ON
Full-time
Other related duties may include conducting background sales research, liaising between field sales representatives and internal operations personnel, and assisting sales and marketing…
Added 6 mins ago
Leadership Team Coordinator
Lock Search Group
Mississauga, ON
Full-time
The Leadership Team Coordinator will provide high-level administrative support to the VP & Managing Director of Pharmacosmos Canada and the extended Canadian Leadership Team (LT). This role…
Added 6 mins ago
Payroll & Sales Compensation Coordinat
Globalfaces Direct
Toronto, ON · North York, ON
$55,000 to $70,000 CAD / year
Full-time
The Payroll & Sales Compensation Coordinator supports the accurate and timely administration of variable compensation programs for employees across Canada and the U.S.
Added 7 mins ago
Concierge
JLL
Toronto, ON
Full-time
Work closely with the Resident Experience Coordinator to support resident events, communications, engagement initiatives, and the ongoing delivery of the resident experience program
Added 7 mins ago
Merchandise Processing Coordinator - Winners Powell River Town Centre
The TJX Companies, Inc.
Powell River, BC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 7 mins ago
Retail Store Coordinator
The TJX Companies, Inc.
Sudbury, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 7 mins ago
Coordonnateur/Coordonnatrice Service clientèle Temps plein Winners-Galerie Joliette
The TJX Companies, Inc.
Joliette, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 36 mins ago
(CAN) Manager, Facility Services
Walmart Canada
AB · Edmonton, AB
Full-time
…plumbing, electrical and critical power maintenance and service operations by evaluating current and future projects by examining facility needs, evaluating equipment needs, identifying…
Added 36 mins ago
Retail Store Coordinator Full Time Winners Smart Centers
TJX Canada – Winners, Marshalls, HomeSense
Courtenay, BC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 36 mins ago
Environmental Project Coordinator – Hazardous Materials (Hazmat)
Stoakley-Stewart Consultants Ltd.
Waterloo, ON
Full-time
…determined based on relevant experience, demonstrated skills, internal equity, and alignment with the role’s requirements. The upper end of the range is typically reserved for candidates…
Added 36 mins ago
Relief Pharmacist - Full Time
Walmart Canada
Oakville, ON
Full-time
Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 36 mins ago
PT Relief Pharmacist
Walmart Canada
Mississauga, ON
Full-time
Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 36 mins ago
Junior Estimator
Community Fire Prevention
Port Coquitlam, BC
$55,000 to $65,000 CAD / year
Full-time
…Fire Prevention - Onyx Fire family company BC, as a full-time Coordinator/Junior Estimator! As a member of our Estimating Team, you will gain practical knowledge of local Fire & Life Safety…
Added 36 mins ago
Fleet Administrator
Cormorant Utility Services
Cambridge, ON
…Reporting to the Fleet Manager, this role works closely with Fleet, Operations, Finance, Safety, Procurement, Payroll, project teams, drivers, vendors, and other internal stakeholders to…
Added 52 mins ago
Sales Coordinator
Mad Engine Global LLC
Toronto, ON
$50,000 to $55,000 CAD / year
Full-time
The Sales Coordinator will be responsible for supporting the Director of Sales and other members of the sales leadership team. This role involves collaborating with multiple departments,…
Added 52 mins ago
FP Technologist
Iridian Spectral Technologies Limited
Ottawa, ON
$50,000 to $53,000 CAD / year
Full-time
Reporting: Filter Processing Supervisor or coordinator
Added 1 hour ago
Leasing Coordinator/coordonnateur(trice) à la location
Leyad
Montreal, QC
Full-time
We are seeking a highly organized and proactive Leasing Coordinator to support our commercial leasing team. This role will assist with coordinating leasing activities, preparing and…
Added 1 hour ago
Logistics Coordinator
Amrize
AB · Calgary, AB
The Ready Mix Logistics Coordinator serves as a key point of contact for customers, drivers, plant teams, and internal stakeholders, ensuring seamless delivery coordination of concrete…
Added 1 hour ago
Product Coordinator Lead
SMS Equipment Inc.
Acheson, AB
Full-time
SMS Equipment is seeking an experienced and detail-driven Product Coordinator Lead to provide senior technical leadership and operational oversight within our Centralized Sales…
Added 1 hour ago
Administrative Co-Ordinator- Department of Diagnostic and Interventional Radiology
The Hospital for Sick Children
Toronto, ON
Full-time
We are looking for an Administrative Coordinator to join our team! As an integral member of the Department of Diagnostic and Interventional Radiology, the Administrative Coordinator will…
Added 1 hour ago
Pharmacy Assistant Manager - RPT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
Collaborates with Relief Coordinator and Pharmacy District Manager Collaborates with colleagues to share best practices to continually enhance the patient experience
Added 1 hour ago
Warehouse Associate
the Lynden Family of Companies
Halton Hills, ON
Providing information to the Supervisor, and/or Operations Manager, and/or Quality Assurance Coordinator regarding any unique situations e.g. damaged stock.
Added 1 hour ago
Sales and Marketing Coordinator
ICON Property Management
Toronto, ON
$50,000 to $60,000 CAD / year
As our Sales and Marketing Coordinator, you will help keep ICON’s prospective client communications and sales activities organized, responsive and moving forward. Working closely with the…
Added 2 hours ago
Coordonnateur·trice logistique et inventaire / Logistics and Inventory Coordinator
Jubilant Pharma Limited
Montreal, QC
Full-time
The Logistics and Inventory Coordinator plays a key role in supporting international transportation activities and inventory management. This position helps ensure efficient operations,…

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

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Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

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Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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