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Added 57 mins ago
Senior Human Resources Business Partner
Jones Healthcare Group
Brampton, ON
$80,000 to $100,000 CAD / year
Full-time
HR Service Delivery: Oversee site HR services, programs, systems, compensation cycles, training, service providers, and budgets while coaching and developing the HR Coordinator.
Added 57 mins ago
Sales Coordinator
Westin Resort and Spa Whistler
Whistler, BC
Up to $52,000 CAD / year
Full-time
The Sales Coordinator is responsible for providing active support to the Sales Division with varied office tasks in order to help meet and exceed budgeted revenue goals. This position will…
Added 1 hour ago
Social Media Coordinator
Water Treatment Equipment Co
Brantford, ON
Full-time
Provide administrative support for local events, trade shows, and community partnerships, including logistics and administrative coordination.
Added 1 hour ago
Social Media & Marketing Coordinator
Klick
Toronto, ON
Full-time
The Social Media & Marketing Coordinator supports Klick’s internal Brand Experience team in delivering social media and digital marketing programs across Klick-owned channels. The role…
Added 1 hour ago
Coordinator, Group Fulfillment - WINTER - Full Time
Blue Mountain Resort
The Blue Mountains, ON
Full-time
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
Added 1 hour ago
Purchasing Coordinator
Urban Solar
Langford, BC
Full-time
We're looking for a Purchasing Coordinator to handle the day-to-day buying that keeps our production running. Our products are built by contract manufacturers in Canada and the U.S. and at…
Added 1 hour ago
Maintenance Coordinator
Conifer Energy, Inc.
AB
We are seeking an experienced Maintenance Coordinator for our operations in the North-West area. Reporting to the Foreman, Maintenance, the ideal candidate will have a minimum of five…
Added 2 hours ago
Tenant Services Coordinator
HighView Partners
Toronto, ON
Full-time
…prestigious commercial properties. They are seeking a Tenant Services Coordinator to join the property management team at their premier downtown Toronto office…
Added 2 hours ago
Social Media & Marketing Coordinator
Klick
Toronto, ON
Full-time
The Social Media & Marketing Coordinator supports Klick’s internal Brand Experience team in delivering social media and digital marketing programs across Klick-owned channels. The role…
Added 2 hours ago
Delivery Service Specialist
Metro Supply Chain
Quebec, QC
Full-time
Work with Customer Service and the Logistics Coordinator to return damaged or stale dated product not accepted at the retail location, and transport the unaccepted product back to the DC,…
Added 2 hours ago
Proposal & Commercial Operations Lead
Metro Supply Chain
Mississauga, ON
Full-time
…presentations, and pursuit deliverables. Acting as the central coordinator for complex sales opportunities, this role ensures the timely delivery of compelling, accurate, and compliant…
Added 3 hours ago
BDC - Service Coordinator
Dilawri Group of Companies
Mississauga, ON
Full-time
Dilawri Group in Ontario is now actively searching for a BDC- Service Coordinator. Located at Dixie Road & Highway 401 in Mississauga, our team doesn’t just schedule service appointments,…
Added 3 hours ago
RMA Coordinator
Evertz Microsystems Limited
Burlington, ON
Contract
Added 3 hours ago
Community Manager (Temporary Full-Time)
OLD OAK PROPERTIES
London, ON
$49,000 to $53,000 CAD / year
Full-time · Temporary
Work with Events Coordinator to plan and execute delivery of resident engagement events, executing a minimum of 7 events per calendar year (examples: summer BBQs, holiday gatherings, Easter…
Added 3 hours ago
Training Manager (Internal Posting)
Commissionaires Nova Scotia
Bedford, NS
Provide coverage and support for the Training Coordinator and instructors as needed.
Added 3 hours ago
Student Life Coordinator
Algoma University
Brampton, ON
$55,348 to $69,185 CAD / year
Algoma University has an existing vacancy in the position of Student Life Coordinator. Reporting to the Manager, Student Life Operations, the Student Life Coordinator is responsible for…
Added 4 hours ago
Content and Marketing Coordinator
Hotel Arts Group
Calgary, AB
Full-time
The Content and Marketing Coordinator is responsible for developing engaging visual and written content, managing social media platforms, and supporting digital and partnership marketing…
Added 4 hours ago
Retail and Marketing Coordinator, Equity Capital Markets (Contract) - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
Contract
Retail and Marketing Coordinator, Equity Capital Markets (Contract) – Toronto, ON
Added 4 hours ago
Educational Technology Coordinator - Digital Learning - PNRK
Humber College
Toronto, ON
Internship
Position Title: Educational Technology Coordinator
Added 4 hours ago
Marketing Communications Manager
Canadian Franchise Association
Toronto, ON · Greater Toronto Area, Canada
Full-time
agencies and vendors to support integrated marketing campaigns, events and member
Added 4 hours ago
HR Coordinator (Part-Time)
Parts Canada
London, ON
Parts Canada is looking for an organized, approachable and motivated HR Coordinator to join our Human Resources team in London.
Added 4 hours ago
Retail and Marketing Coordinator, Equity Capital Markets (Contract) - Toronto, ON
Scotiabank
Toronto, ON
Retail and Marketing Coordinator, Equity Capital Markets (Contract) – Toronto, ON
Added 4 hours ago
Operations & Experience Coordinator
Viral Nation Inc.
Toronto, ON
We are seeking a highly organized and proactive Operations & Experiences Coordinator to join our team. In this role, you will be responsible for overseeing procurement and travel processes,…
Added 4 hours ago
Sports Coordinator
Calgary Sport & Social Club
Calgary, AB
Full-time
…levels. CSSC runs a wide range of leagues, tournaments, and events throughout the year, offering options for nearly every interest and schedule. Members also enjoy access to sponsor bars…
Added 4 hours ago
Customer Success Coordinator / Coordonnateur ou coordonnatrice, succès client
Fundica
Montreal, QC
Full-time
Help research and attend industry events and webinars

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

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Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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