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Added 1 hour ago
Housing Coordinator (Terrace)
Coast Mountain College
Terrace, BC
Full-time
Coast Mountain College (CMTN), Terrace campus, invites applications for a full-time term Housing Coordinator. The appointment will commence October 1, 2026 and end November 30, 2027…
Added 1 hour ago
Coordonnateur Des Opérations MRO/ MRO Operations Coordinator
Aston Carter
Dorval, QC
Full-time
As an MRO Operations Coordinator, you will manage end-to-end repair and replacement requests for purchased equipment. You will issue Returned Goods Authorizations (RGAs) and coordinate…
Added 1 hour ago
Program Attendant
Recreation Manitoba
Selkirk, MB
Full-time
Under the direction of the Program Coordinator, the Program Attendant will provide assistance in the delivery and supervision of recreational programing, facility upkeep and front-line…
Added 8 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto’s Pearson…
Added 10 hours ago
Resident and Family Service Coordinator
Shannex Incorporated
Dartmouth, NS
Full-time
We are searching for a Resident and Family Services Coordinator to join our Opal Ridge Hall Enhanced Care team based in Dartmouth, Nova Scotia.
Added 11 hours ago
Assets Coordinator - Facilities Services (Terrace)
Coast Mountain College
Terrace, BC
Full-time
Coast Mountain College (CMTN), Terrace campus, invites applications for a full-time regular Assets Coordinator commencing September 28, 2026. Evening and weekend work may be required as…
Added 12 hours ago
Fitness Consultant
Vivo for Healthier Generations
Calgary, AB
Full-time
…social, and emotional wellbeing, including fitness and wellness facilities, aquatic amenities, gymnasiums, climbing spaces, ice rinks, and community gathering…
Added 13 hours ago
Social Media Coordinator
Water Treatment Equipment Co
Brantford, ON
Full-time
Demonstrated success collaborating with cross functional teams, including sales, service, and operations.
Added 13 hours ago
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 14 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto’s Pearson…
Added 15 hours ago
Project Coordinator
Industrial Refrigeration Pros
Ritchot, MB
Full-time
Prairie HVAC/R, part of the IR Pros family of companies, is seeking a Service Coordinator who acts as the primary point of contact for customers, clients, and team members to ensure…
Added 15 hours ago
RMA Coordinator
Evertz Microsystems Limited
Burlington, ON
Contract
…responsible for managing customer return requests initiated by the Service team, ensuring merchandise is returned to Evertz in accordance with established Standard Operating Procedures…
Added 16 hours ago
Community Program Attendant (Casual)
City of Dawson Creek
Dawson Creek, BC
Temporary
…the Community Culture & Recreation Manager, Community Program Coordinator, Community Sports Coordinator, or designate, the Community Program Attendant oversees recreation activities -…
Added 16 hours ago
RMA Coordinator
Evertz
Burlington, ON
Contract
…responsible for managing customer return requests initiated by the Service team, ensuring merchandise is returned to Evertz in accordance with established Standard Operating Procedures…
Added 17 hours ago
Project Coordinator
Express Employment Professionals - Ottawa East
Ottawa, ON
$50,000 to $70,000 CAD / year
Full-time
Our client, a leading property restoration and remediation company, is seeking a highly organized and motivated Project Coordinator to join their growing team.
Added 17 hours ago
Property Maintenance Coordinator
Altis
Mississauga, ON
$60,000 to $70,000 CAD / year
Full-time
Join a growing organization in the logistics and supply chain sector as a Property Maintenance Coordinator, where you’ll help create a safe, efficient, and reliable environment that keeps…
Added 17 hours ago
Integrated Mission Manager
The Salvation Army Canada and Bermuda Territory
Salmon Arm, BC · New Hope Community Church - Salmon Arm- Family Services
Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 17 hours ago
Payroll Coordinator
ERCO Worldwide
Mississauga, ON
We deliver sustainable, innovative chemical solutions driven by a steadfast commitment to safety, exceptional service, and continuous improvement, rooted in a culture of care that fosters…
Added 18 hours ago
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 18 hours ago
PUBLIC HEALTH NURSE
City of Toronto
Toronto, ON
Delivers interventions to individuals and families in hi-risk situations and acts as the service coordinator for these families where applicable. Advises/reports to appropriate authorities…
Added 18 hours ago
Regional Sales Coordinator
AccorHotel
Jasper, AB
Full-time
We are seeking a high energy Sales Coordinator who is extremely dedicated and is willing to “go the extra mile” and able to “think out of the box.” We are looking for a hospitality career…
Added 18 hours ago
Fleet Administrator
Cormorant Utility Services
Cambridge, ON
Follow up with repair facilities, suppliers, and vendors regarding vehicle and equipment status as directed
Added 20 hours ago
Resident Services Coordinator
Hazelview Properties
Toronto, ON
Full-time
The Resident Services Coordinator is the primary tenant-facing representative of the building, responsible for delivering an exceptional resident experience from move-in to move-out.…
Added 20 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto’s Pearson…
Added 21 hours ago
Manager, Facility Operations
Staples Canada
Richmond Hill, ON
Full-time
This role will manage facility operations nationally for Staples Canada. The role will meet or exceed defined customer service requirements, with team members following established…

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

Apply now

Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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