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Added 5 mins ago
Electrician Maintenance ‘A’
HPEDSB - Hastings and Prince Edward District School Board
Belleville, ON
Internship
Evaluate, select, and source necessary electrical materials, tools, and components required for daily operations.
Added 20 mins ago
Analytical Lab Technician I
Vive Crop Protection
Mississauga, ON
Full-time
…the way), keep reading to learn more about the Analytical Lab Technician I role and the role you will play in helping us reach our…
Added 20 mins ago
Service Coordinator, Technical Services HVAC
BGIS
Ottawa, ON
Full-time
…quote preparation, managing administrative processes such as Technician corporate credit cards and expense tracking, and ensuring service documentation, financial records, and system data…
Added 34 mins ago
Maintenance Technician
DBG Limited
Mississauga, ON
$22 to $24 CAD / hour
Full-time
We are looking for a dependable, safety-focused Maintenance Technician to maintain the cleanliness, organization, and upkeep of our manufacturing facility.
Added 34 mins ago
Drafting Technician
Dingwells North America
Thunder Bay, ON
Full-time
Dingwell’s Global (Dingwell’s Machinery & Supply Limited) is currently taking applications for a Drafting Technician person for our Thunder Bay, ON manufacturing facilities. A qualified…
Added 34 mins ago
Digital Workshop Technician
Cirque du Soleil Entertainment Group
Montreal, QC
Full-time
…sits at the heart of that convergence. As our Digital Workshop Technician, you will be one of the first people to anchor digital fabrication as a core part of our costume creation process,…
Added 35 mins ago
Service Technician
ASSA ABLOY
Mississauga, ON
As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a…
Added 35 mins ago
Rig Setup PA
Johnson Electric
Ancaster, ON · Canada - PM Ancaster (General)
Full-time
Optimize utilization of tooling, labor, materials, and energy resources.
Added 1 hour ago
Rig Setup PA
Johnson Electric
Ancaster, ON
Full-time
Optimize utilization of tooling, labor, materials, and energy resources.
Added 1 hour ago
E/I Commissioning Supervisor
Shermco Industries, Inc.
Saskatoon, SK
$55 to $62.62 CAD / hour
Full-time
Determine appropriate selection of materials.
Added 2 hours ago
Locomotive Mechanic
Cando Rail & Terminals
Regina, SK · Saskatoon, SK
Full-time
Understanding of materials purchasing, inventory management, and basic accounting practices
Added 2 hours ago
Order Management Coordinator (Manufacturing)
Smiths Group
Edmonton, AB
$60,000 to $70,000 CAD / year
Full-time
Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials.
Added 3 hours ago
Laboratory Technician
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Laboratory Technician will join Dr. Carl Boodman’s research program at the RI-MUHC, focused on Bartonella quintana and other neglected infections (Bartonella North). The incumbent will…
Added 3 hours ago
HVAC Repair Technician - Dallas Air Solutions
Dallas Air Solutions, LLC
Montreal, QC · Urban agglomeration of Montreal, QC
Full-time
The job of HVAC Technician was established for the purpose/s of providing skilled Heating Ventilation and Air Conditioning (HVAC) services with specific responsibility for identifying…
Added 3 hours ago
Technician Quality Testing l
Sibelco Group
Guelph, ON
Full-time
POSITION SUMMARY: A Quality Testing Technician I is an individual responsible for testing the quality of outbound materials and communicate findings relative to material specifications.
Added 3 hours ago
Quality Assurance Technician
Cerelia Bakery Canada LP
Mississauga, ON
Full-time
The Quality Assurance Technician is responsible for direct examination of product to ensure that quality standards and procedures are met and aligned with legislation and customer…
Added 3 hours ago
Bath Installation Technician
Lifestyle Home Products
Ottawa, ON
Full-time
Measure, cut, shape, assemble and join materials made of wood, wood substitutes, lightweight steel and other materials
Added 3 hours ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
The Quality Technician Level 4 is responsible for performing inspection, testing, and quality assurance activities to ensure materials, components, and finished products meet defined…
Added 3 hours ago
Production Technician
WASH
Toronto, ON · CAN - Toronto Branch
Full-time
Are you a problem-solver who loves being hands on? If so, this opportunity may be perfect for you! As a Production Technician, you'll be responsible for bench or line-assembly operations to…
Added 3 hours ago
Data Center Technician
Serverfarm
Toronto, ON
Full-time
The Data Center Technician is responsible for safely operating and maintaining critical MEP infrastructure while supporting reliable, 24/7 data center operations. Responsibilities include…
Added 3 hours ago
Manuf. Support Technician
Husky Technologies
Bolton, ON
Full-time
…with air-powered hand tools, attached to various metal working materials (stones and abrasives). Polishers must be able to then measure the completed parts using manual metrology and/or…
Added 3 hours ago
Manuf. Support Technician
Husky Technologies
Bolton, ON
Full-time
…with air-powered hand tools, attached to various metal working materials (stones and abrasives). Polishers must be able to then measure the completed parts using manual metrology and/or…
Added 3 hours ago
Production Technician
Tolko Industries
High Prairie, AB
Full-time
…make sure we produce OSB safely and efficiently, creating the materials that build homes and dreams. You get to start in an entry level role where we provide all the training you need to…
Added 4 hours ago
SPECIALIZED EDUCATION TECHNICIAN - 38 WEEKS
Collège LaSalle, Montréal
Montréal-Ouest, QC
Full-time
As a Specialized Education Technician, and under the supervision of the Associate Director - Student Services you play a key role in providing services to students within the Student…
Added 4 hours ago
Production Technician - Xanthan Gum
Jungbunzlauer
Port Colborne, ON
Full-time
Immediately report any incidents, conditions, or unsafe practices that could pose risks to people, equipment, materials, or the facility to a supervisor.

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

Apply now

Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

Apply About employer

More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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