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Added 5 mins ago
ERP Program Coordinator (Contract)
Greenfield Global Inc.
Mississauga, ON
You bring structure and organization to complex environments with many moving parts.
Added 34 mins ago
Account Manager
Creative Niche
Toronto, ON
Contract
Experience as an Account Coordinator, Account Manager, or Marketing Coordinator
Added 34 mins ago
Property Maintenance Coordinator
Altis
Mississauga, ON
$60,000 to $70,000 CAD / year
Full-time
Join a growing organization in the logistics and supply chain sector as a Property Maintenance Coordinator, where you’ll help create a safe, efficient, and reliable environment that keeps…
Added 35 mins ago
Christmas Toyshop Associate - Temporary
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Boundless Vancouver- Community Services
Full-time
Assist the Community Engagement/Volunteer Coordinator in orienting volunteers to the Toy Shop while they are deployed to their positions.
Added 1 hour ago
Marketing Coordinator
Urbandale Corporation
Ottawa, ON
We are looking for a Marketing Coordinator to help deliver effective, well-organized marketing across Urbandale’s communities and product lines.
Added 1 hour ago
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 2 hours ago
Manufacturing Customer Service & Order Entry Coordinator
Muir Tapes & Adhesives
Oakville, ON
$60,000 to $65,000 CAD / year
The Order Entry Coordinator plays an important role in keeping orders organized, accurate, and moving through the system in a timely manner. This position requires strong attention to…
Added 2 hours ago
Reception & Administrative Coordinator
The Butcher Shoppe
Toronto, ON
$20 to $23 CAD / hour
Full-time
The Reception & Administrative Coordinator is the first person our customers, suppliers and visitors meet, on the phone and at the front door. The role runs the front desk and daily office…
Added 3 hours ago
Sales and Marketing Coordinator
ICON Property Management
Toronto, ON
$50,000 to $60,000 CAD / year
As our Sales and Marketing Coordinator, you will help keep ICON’s prospective client communications and sales activities organized, responsive and moving forward. Working closely with the…
Added 3 hours ago
Technical Services Technologist Trainee Level (2 positions available - Anticipatory Staffing)
NAV CANADA
Montreal, QC
Full-time
Technologists support and maintain the critical systems required to keep air traffic moving safely and efficiently. It takes a team effort across Canada to keep navigation, surveillance,…
Added 4 hours ago
Construction Office Admin & HR Coordinator
Objective Recruiting
Vancouver, BC
Full-time
…organization - someone who can keep day-to-day HR and office processes moving, support employees and management, and help the company continue building better systems as it…
Added 4 hours ago
Reception & Administrative Coordinator
The Butcher Shoppe
Toronto, ON
$20 to $23 CAD / hour
Full-time
The Reception & Administrative Coordinator is the first person our customers, suppliers and visitors meet, on the phone and at the front door. The role runs the front desk and daily office…
Added 4 hours ago
Stock Coordinator FT
ALDO Group
Winnipeg, MB
Full-time
Role Description The Stock Coordinator FT role is a full-time, on-site position located in Winnipeg, MB. In this role, the Stock Coordinator manages the flow of merchandise, including…
Added 5 hours ago
Bilingual Operations Coordinator
Bilingual Source
Mississauga, ON
$84,000 to $87,000 CAD / year
Full-time
This organization will be moving offices from Vaughan to Mississauga at the end of August*
Added 5 hours ago
Export Operations Coordinator
Traffic Tech Inc.
Toronto, ON
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.
Added 5 hours ago
Business Support Coordinator (Part-Time)
Turner & Townsend
AB · Edmonton, Canada
Part-time
…consultancy. We are looking for a proactive Business Support Coordinator who thrives in a fast‑moving environment, enjoys working with senior stakeholders and wants to grow within an…
Added 6 hours ago
Business Support Coordinator (Part-Time)
Turner & Townsend
AB · Edmonton, AB
…consultancy. We are looking for a proactive Business Support Coordinator who thrives in a fast‑moving environment, enjoys working with senior stakeholders and wants to grow within an…
Added 6 hours ago
Warehouse DZ Driver
Farm Boy Inc.
Mississauga, ON
From $25.5 CAD / hour
Full-time
Execute correct and safe procedures for moving and stacking products using equipment including walkies, forklifts, dock plates, etc.
Added 7 hours ago
Warehouse DZ Driver
Farm Boy Inc.
Mississauga, ON
$25.5 CAD / hour
Full-time
Execute correct and safe procedures for moving and stacking products using equipment including walkies, forklifts, dock plates, etc.
Added 8 hours ago
Recruitment Coordinator
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Court, Onsite
Full-time
Join Canada’s largest biotech company! STEMCELL Technologies is hiring a Recruitment Coordinator to power our fast-paced, collaborative recruitment team!
Added 9 hours ago
Registered Nurse - OR Educational Opportunity (On Call Required)
Covenant Health Canada
Camrose, AB
Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 11 hours ago
Clinical Coordinator (Part -time) – Lethbridge
Snore MD
Lethbridge, AB
Part-time
Clinical Coordinator (Part-time) – Lethbridge, AB
Added 13 hours ago
Expression of Interest | Executive Assistant | Vancouver
lululemon
Vancouver, BC
Full-time
…transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to…
Added 13 hours ago
Fire Operations Support Coordinator
Radius Fire Protection
Richmond, BC
Full-time
As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and…
Added 16 hours ago
FT - Program Coordinator - Outreach Surrey
Connective
Surrey, BC
Internship

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

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Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

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Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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