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Added 10 mins ago
Superintendent of Water Treatment
City of Quinte West
Quinte West, ON
Coordinate work with the other Superintendents, Compliance Coordinator and other City staff to share resources and/or equipment as necessary.
Added 25 mins ago
Admissions Coordinator - Central Booking - Temporary full-time - 2026-17417 (2026-17417)
Sunnybrook
Toronto, ON
Full-time
The Admissions Coordinator is responsible for coordinating patient flow through the admission process for our inpatient rehabilitation programs. The roles facilitates timely and accurate…
Added 25 mins ago
Project Controls Coordinator III
Raise
Calgary, AB
Full-time
We are seeking a detail-oriented Field Control Analyst to support project controls, cost tracking, reporting, and contractor management activities for capital construction and operations…
Added 25 mins ago
Supervisor, Special Events & Sponsorships
BGC South East
Kingston, ON
Full-time
Support the marketing team in developing campaigns and materials aligned with BGC South East's brand, fundraising, and program goals.
Added 39 mins ago
Finance Intern
Employment Solutions - Sault College
Garden Hill, MB
Full-time
Provide support for the processing of the Better Living Program and other high-volume member benefit-based programs administered by the Nation
Added 55 mins ago
Clerk, Adolescent Crisis Response Program
Fraser Health
Surrey, BC
Under the general supervision of the Clinical Coordinator, Adolescent Crisis Response Program, performs a variety of secretarial and administrative duties.
Added 55 mins ago
Insurance Support Coordinator
Northbridge Financial Corporation
Mississauga, ON
Full-time
The Insurance Support Coordinator plays a critical role in enabling advisor success by providing comprehensive sales support, client service, and operational excellence. This position helps…
Added 2 hours ago
Promotions Coordinator
River Cree Resort & Casino
Enoch, AB
Full-time
…destination, delivering exceptional gaming, concert, dining, and special event experiences. The Promotions Coordinator plays a key role in executing on-property promotions, events,…
Added 3 hours ago
Program Coordinator - Odette Cancer Centre/ Regional Cancer Program - Regular Full-Time - 2026-18117 (2026-18117)
Sunnybrook
Toronto, ON
Full-time
The Program Coordinator provides coordination, administrative, reporting, and analytical support to the Toronto Central North Regional Cancer Program (TCNRCP) and serves as the primary…
Added 3 hours ago
Research Coordinator (SRI) - Evaluative Clinical Sciences - Regular Full-Time 2026-18762 (2026-18762)
Sunnybrook
Toronto, ON
Full-time
The successful Research Coordinator will work under the supervision of the Principal Investigator(s) and/or Research Program Manager to coordinate and support a variety of orthopaedic…
Added 3 hours ago
Program Attendant
Recreation Manitoba
Selkirk, MB
Full-time
Under the direction of the Program Coordinator, the Program Attendant will provide assistance in the delivery and supervision of recreational programing, facility upkeep and front-line…
Added 3 hours ago
Program Coordinator
Recreation Manitoba
Selkirk, MB
Full-time
direction of the Manager of Cultural and Recreational Programs the Program Coordinator will determine
Added 7 hours ago
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
Temporary
…management files, assessing any barriers to ensure timely, effective and successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external…
Added 9 hours ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Pickering, ON
Full-time
75% of time is spent performing field observations and assessments of the work being performed. Documents and reports observation findings and field reports to Trades Superintendent,…
Added 9 hours ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Bowmanville, ON
Full-time
75% of time is spent performing field observations and assessments of the work being performed. Documents and reports observation findings and field reports to Trades Superintendent,…
Added 9 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Knowledge of Microsoft Office (Word, Excel, Power Point and Outlook),
Added 9 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Chronic Viral Illness Service Research team has an active research program, conducting numerous clinical trials each year to provide innovative research to their patients. Under the…
Added 9 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Department / Research Program: Department of Obstetrics and Gynecology
Added 9 hours ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Represent the department or program on various committees and in meetings as required.
Added 9 hours ago
Dietitian
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Coordinator, Diabetes, Bariatrics, Nutrition Counselling and Ophthalmology.
Added 9 hours ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Represent the department or program on various committees and in meetings as required.
Added 9 hours ago
Dietitian
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Coordinator, Diabetes, Bariatrics, Nutrition Counselling and Ophthalmology.
Added 10 hours ago
Senior HSE Program Coordinator (Calgary)
Synergy Projects Ltd.
Calgary, AB
Full-time
We are looking for a Senior HSE Program Coordinator to join our Calgary team. This position is responsible for administering and continuously improving Synergy Projects' Health, Safety &…
Added 10 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 11 hours ago
Coordinator, Safety & Loss Control
Glencore Canada
Elkford, BC
$85,000 to $100,200 CAD / year
Full-time
Reporting to the Supervisor, Safety and Loss Control, the Coordinator, Safety and Loss Control is responsible for working with contractors and employees of varying backgrounds to ensure…

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

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Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

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Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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