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Added 3 mins ago
Senior Product Manager (Payments)
HONK
Toronto, ON
$130,000 to $150,000 CAD / year
Full-time
You’ll work with engineering, design, finance, operations, and customer-facing teams to improve how drivers pay, how operators get paid, and how HONK scales a high-volume payments business.
Added 3 mins ago
Project Manager – Finance Transformation
Robertson & Company Ltd.
Toronto, ON
Contract
…reporting capabilities, costing functions, and enterprise finance operations. This strategic program represents a significant investment and will leverage Oracle ERP as the target platform,…
Added 3 mins ago
Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
Contract
Lead current-state and future-state assessments across finance functions, including financial reporting, cost accounting, and finance operations.
Added 3 mins ago
Technical Support Analyst
Procom
Toronto, ON
$27.66 to $34.58 CAD / hour
Contract
The project involves backfilling a position in the Business as Usual (BAU) operations team. The role focuses on IT process management, specifically change management, within an Enterprise…
Added 3 mins ago
Sales Manager, Velocity SMB Grower (Canada)
Stripe
Toronto, ON
Full-time
Manage day-to-day operations and performance, including forecasting, pipeline management, and attainment against key metrics such as net revenue retention and product penetration.
Added 3 mins ago
Senior Law Clerk
Swoon
Toronto, ON
$65 to $78 CAD / hour
Contract
In this role, you will partner directly with legal counsel to support board operations, regulatory filings, and corporate secretarial initiatives.
Added 3 mins ago
Property Accountant
Kassen Recruitment
Vancouver, BC
$80,000 to $95,000 CAD / year
Full-time
Reporting to an Accounting Manager, the Property Accountant will manage full-cycle accounting for a portfolio of income-producing properties. You’ll work closely with teams across property…
Added 4 mins ago
Client Service Administrator - Vernon, BC. (Downtown)
Demant Group
Vernon, BC
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Added 4 mins ago
Financial Service Representative
Money Mart
Coquitlam, BC
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 4 mins ago
Data Engineer II (Production Support)
TD
Toronto, ON
Full-time
Monitoring and supporting production data pipelines, workflows, and platform operations.
Added 4 mins ago
Data Designer II
TD
Toronto, ON
Full-time
Ensure business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
Added 4 mins ago
General Manager
BELFOR CANADA INC.
Mont-Tremblant, QC
$75,000 to $90,000 CAD / year
Full-time
5+ years of senior leadership experience in construction, restoration, or insurance, with a proven track record managing operations
Added 4 mins ago
Senior Manager Global Internal Audit and Internal Controls
Circle K
Laval, QC
Full-time
Partner with Finance, Legal, IT, and operations to strengthen the control environment and support effective risk management.
Added 4 mins ago
Applications Development Senior Analyst, AVP
Citi
Mississauga, ON
Full-time
…and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 4 mins ago
Senior Client Accountant
The Maples Group (Financial Services)
Montreal, QC
Full-time
Position: Senior Client Accountant – Client Accounting
Added 4 mins ago
Application Development Analyst, Officer
Citi
Mississauga, ON
Full-time
…and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 4 mins ago
Team Lead, Project Accounting - Industrial East
Bird Construction
Mississauga, ON
Full-time
Accountable for the financial oversight of service order operations, including accurate job setup, billing, revenue recognition, cost allocation, and financial reporting, while establishing…
Added 4 mins ago
Director, Business Operations – Global Real Estate
Recrute Action
Toronto, ON
Contract
…effectiveness, consistency, and continuous improvement of business operations on a global scale. Working with teams across North America and Asia, you will support key operational…
Added 4 mins ago
Sr. VP, Property
Ryan Specialty
Toronto, ON
Full-time
Collaborate with shared service teams including actuarial, legal, compliance, finance, and operations to align resources and address business needs.
Added 4 mins ago
Business Officer - Student Life & International Student Centre
University of Toronto
Toronto, ON
…you will manage the day-to-day financial and administrative operations by providing support to the Assistant Dean, Co-Curricular Engagement and Student Leadership and to the two Directors…
Added 20 mins ago
Accounts Payable Supervisor
Modern Niagara
Vaughan, ON
Full-time
The Accounts Payable Supervisor supports the Accounts Payable Manager in overseeing the daily operations of the Accounts Payable function. This role is responsible for ensuring the timely…
Added 20 mins ago
Accounts Payable Specialist
Modern Niagara
Vaughan, ON
Full-time
Routing of invoices for approval by operations team and follow-up as required
Added 20 mins ago
Senior Client Services Specialist (CAN)
Avison Young Canada
Calgary, AB
Full-time
Located in our Calgary office and reporting to the Managing Director and Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a…
Added 34 mins ago
Senior Transformation Analyst
Aston Carter
Toronto, ON
Contract
…monitoring the design, build, testing, and readiness of future-state Operations, Performance, and Accounting workflows. The role focuses on connecting business process knowledge,…
Added 34 mins ago
Gestionnaire Des Compétences Et Administrateur Du Support TI/Competency Manager & IT Support Admin
Aston Carter
Dorval, QC
Contract
Nous recherchons un Coordinateur des Opérations de Formation et des Compétences, orienté vers les détails et techniquement avisé, pour soutenir notre organisation de formation de vol. Ce…

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

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Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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