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Added 8 mins ago
Stratford Hall - Development Coordinator
Gerard Search
Vancouver, BC
Full-time
The Development Coordinator is a key member of the Development team. This is a unique opportunity for a skilled administrator with strong operations and fundraising ambitions to elevate…
Added 24 mins ago
Client Services Coordinator
Avison Young Canada
Toronto, ON
Full-time
Located in our Toronto office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment.…
Added 38 mins ago
Talent Acquisition and Retention Coordinator
Georgian Bay General Hospital
Midland, ON
$36.91 to $39.97 CAD / hour
Full-time
Provide backup coverage for the HR Coordinator and other People & Culture team functions as required, ensuring continuity of operations and responsive service delivery during planned and…
Added 1 hour ago
Student Services Coordinator
Brock University
St. Catharines, ON · Main Campus (Employees)
Part-time
Reporting to the Manager, Health and Clinical Operations, the Student Services Coordinator will greet, gather and provide information including directing students and callers in a student…
Added 1 hour ago
Retail Media Network Marketing Coordinator - New Grad
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
…an opportunity to work alongside some of the most talented people in the grocery…
Added 2 hours ago
Finance and Administration Coordinator
JMC HR Consulting
O'leary, PE
Full-time
O’Leary Co-op is looking for a Finance and Administration Coordinator to support the financial and administrative work behind its grocery store, feed mill, and gas bar. This is a hands-on…
Added 2 hours ago
Quality Assurance Coordinator
Celeros Flow Technology
QC · Burlington, QC
This position will function as the QA Coordinator for ISO Quality Program reporting to the site QA Supervisor. This candidate will be responsible for managing non-conformances, root cause…
Added 2 hours ago
Warehouse DZ Driver
Farm Boy Inc.
Mississauga, ON
From $25.5 CAD / hour
Full-time
Reports any dangerous situations to the Supervisor/Transportation Coordinator for corrective action such as; incorrect stacking of pallets, physical damage to the building, trucks, or work…
Added 2 hours ago
Manufacturing Team Lead
GeoSpectrum Technologies, Inc
Dartmouth, NS
Full-time
The core responsibilities of the Manufacturing Team Lead is to build on the responsibilities of the Coordinator role.
Added 2 hours ago
Production Receiving Coordinator
Radwell International
Stoney Creek, CA-ON
Other
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.
Added 2 hours ago
Production Receiving Coordinator
Radwell International
Hamilton, Ontario
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.
Added 3 hours ago
Warehouse DZ Driver
Farm Boy Inc.
Mississauga, ON
$25.5 CAD / hour
Full-time
Reports any dangerous situations to the Supervisor/Transportation Coordinator for corrective action such as; incorrect stacking of pallets, physical damage to the building, trucks, or work…
Added 3 hours ago
Core Operations, Associate 2
State Street
Toronto, ON
Full-time
…fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools…
Added 4 hours ago
Suites Runner-Busser
Aramark Canada
Ottawa, ON · Kanata, ON
Full-time
Head up to the Suite Pantry & Check in with Pantry Coordinator for assigned duties
Added 4 hours ago
Recreation Therapist - Chenchenstway (Burnaby)
Fraser Health
Burnaby, BC
Under the direction of the Manager, Clinical Operations, the Recreation Therapist is responsible for the development, implementation and evaluation of individual and group therapeutic…
Added 6 hours ago
Diet Aide - Retail Food Services
Shared Health-Soins Communs
Winnipeg, MB
Internship
Reporting to the Operations Coordinator, the incumbent is responsible for customer service and assistance, food preparation, setup, assembly, portioning, packaging and distribution of food…
Added 6 hours ago
Diet Aide - Retail Food Services
Shared Health-Soins Communs
Winnipeg, MB
Internship
Reporting to the Operations Coordinator, the incumbent is responsible for customer service and assistance, food preparation, setup, assembly, portioning, packaging and distribution of food…
Added 6 hours ago
Diet Aide
Shared Health-Soins Communs
Winnipeg, MB
Internship
Reporting to the Operations Coordinator, the incumbent is responsible for customer service and assistance, food preparation, setup, assembly, portioning, packaging and distribution of food…
Added 6 hours ago
Diet Aide - Retail Food Services
Shared Health-Soins Communs
Winnipeg, MB
Internship
Reporting to the Operations Coordinator, the incumbent is responsible for customer service and assistance, food preparation, setup, assembly, portioning, packaging and distribution of food…
Added 6 hours ago
Diet Aide - Retail Food Services
Shared Health-Soins Communs
Winnipeg, MB
Internship
Reporting to the Operations Coordinator, the incumbent is responsible for customer service and assistance, food preparation, setup, assembly, portioning, packaging and distribution of food…
Added 6 hours ago
Coordinator - Investigations & Staff Development
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Must have a working knowledge of computers, Microsoft Office applications, analog/digital/IP camera operations and Perspective 2000 data collection program functions.
Added 6 hours ago
Diet Aide - Retail Food Services
Shared Health-Soins Communs
Winnipeg, MB
Internship
Reporting to the Operations Coordinator, the incumbent is responsible for customer service and assistance, food preparation, setup, assembly, portioning, packaging and distribution of food…
Added 6 hours ago
Facilities Coordinator
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
Other
Our Vancouver office is currently recruiting for a Facilities Coordinator in our Facilities, Business & Client Services Department, reporting to the Manager, Facilities, Business & Client…
Added 6 hours ago
Clinical Coordinator (Part -time) – Lethbridge
Snore MD
Lethbridge, AB
Part-time
Clinical Coordinator (Part-time) – Lethbridge, AB
Added 7 hours ago
Recruiting Coordinator, Human Resources
Teck Resources Limited
Kamloops, BC
$85,000 to $105,000 CAD / year
Full-time
Highland Valley Copper (HVC) Operations is Canada’s largest open-pit copper mine and molybdenum operation. HVC produces both copper and molybdenum concentrate through autogenous and…

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

Apply now

Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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