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Added 58 mins ago
Medical Technologist Cytogenetics P2A
Provincial Health Services Authority
Vancouver, BC
Full-time
…Values, Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such,…
Added 58 mins ago
Chef
Roman Catholic Diocese of Hamilton, Ontario
Ancaster, ON
Full-time
Ensure compliance with applicable food safety, health, and sanitation regulations.
Added 58 mins ago
Housing Coordinator (Terrace)
Coast Mountain College
Terrace, BC
Full-time
Coast Mountain College (CMTN), Terrace campus, invites applications for a full-time term Housing Coordinator. The appointment will commence October 1, 2026 and end November 30, 2027…
Added 1 hour ago
Program Attendant
Recreation Manitoba
Selkirk, MB
Full-time
Under the direction of the Program Coordinator, the Program Attendant will provide assistance in the delivery and supervision of recreational programing, facility upkeep and front-line…
Added 4 hours ago
Airworthiness Coordinator
Actalent
Fort Erie, ON
Contract
…aerospace professionals in a structured, regulated setting where safety, quality, documentation, and regulatory compliance are central to daily activities. The culture emphasizes…
Added 7 hours ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Pickering, ON
Full-time
A Construction Safety Advisor designation or better from a recognized safety training organization such as a Provincial Construction Safety Organization.
Added 7 hours ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Bowmanville, ON
Full-time
A Construction Safety Advisor designation or better from a recognized safety training organization such as a Provincial Construction Safety Organization.
Added 7 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 7 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Collect safety issues and assess patients accordingly (5%),
Added 7 hours ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 7 hours ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Added 7 hours ago
Dietitian
Health Sciences North
ON · Sudbury, ON
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Added 7 hours ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Added 7 hours ago
Dietitian
Health Sciences North
ON · Sudbury, ON
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Added 8 hours ago
Senior HSE Program Coordinator (Calgary)
Synergy Projects Ltd.
Calgary, AB
Full-time
Reporting to the HSE Manager, the Senior HSE Program Coordinator supports the effective administration of Synergy Projects’ Health, Safety & Environment program through safety planning,…
Added 9 hours ago
Coordinator, Safety & Loss Control
Glencore Canada
Elkford, BC
$85,000 to $100,200 CAD / year
Full-time
Reporting to the Supervisor, Safety and Loss Control, the Coordinator, Safety and Loss Control is responsible for working with contractors and employees of varying backgrounds to ensure…
Added 9 hours ago
Customer Service Representative - Full Time
Longo's
Mississauga, ON
Full-time
Follow Food, Health and Workplace Safety standards
Added 9 hours ago
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Dartmouth, NS
Full-time
We are searching for a Resident and Family Services Coordinator to join our Opal Ridge Hall Enhanced Care team based in Dartmouth, Nova Scotia.
Added 10 hours ago
Deli Clerk - Full Time
Longo's
Woodbridge, ON
Full-time
Follow Food, Health and Workplace Safety standards
Added 10 hours ago
Produce Clerk - Full Time
Longo's
Richmond Hill, ON
Full-time
Follow Food, Health and Workplace Safety standards
Added 10 hours ago
Kitchen Clerk - Full Time
Longo's
Toronto, ON · Greater Toronto Area, Canada
Full-time
Follow all Food, Health and Workplace Safety standards to ensure your safety and the safety of our Guests and Team Members
Added 10 hours ago
PATIENT COORDINATOR - TORONTO, ON
PhysioPlus Health Group
Toronto, ON
Part-time
…for you! We’re looking for a dynamic and motivated Patient Coordinator in Toronto, ON with a positive attitude to assist with a variety of front office and administrative…
Added 11 hours ago
Christmas Toyshop Associate - Temporary
The Salvation Army in Canada
Vancouver, BC
Full-time
Assist the Community Engagement/Volunteer Coordinator in orienting volunteers to the Toy Shop while they are deployed to their positions.
Added 11 hours ago
Fitness Consultant
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Calgary, AB
Full-time
Promote fitness programs, personal training, memberships, and services
Added 11 hours ago
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
Full-time
The Project Engineering Coordinator will report to the Cernavoda Unit 1 & Qinshan Tooling Project Manager and will be responsible for supporting refurbishment tooling design, manufacturing,…

Radius Fire Protection

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Details

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

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Incentives

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

Apply now

Requirements

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, review, and process accurate customer invoices and statements, verify supporting service and billing records, and assist with billing records and month-end requirements. Monitor and follow up on open work orders and missing information, support customer inquiries, coordinate with internal teams, and identify ways to improve operational accuracy and efficiency.

Requirements

Candidates should have experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset. They should be detail-oriented, organized, customer-focused, comfortable handling phone inquiries and using Microsoft Office - particularly Excel - and able to communicate clearly, manage competing priorities, collaborate, and follow through proactively.

Skills

Billing and Invoicing
Accounts Receivable
Numerical Accuracy
Customer Service
Inbound Call Handling
Work Order Management
Microsoft Excel
Microsoft Office
SedonaOffice CRM
Data Entry
Time Management
Written and Verbal Communication
Problem-Solving
Organization
Follow-Up and Accountability
Cross-Functional Collaboration

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Operations
Fire and Security Services
Billing
Invoice Processing
Accounts Receivable
SedonaOffice CRM
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Customer Statements
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Microsoft Office
Microsoft Excel
Data Entry
Reporting
Documentation
Customer Communication
Operational Support
Billing Accuracy
Work Order Closure
Process Improvement

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