Jobs in Canada

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Added 1 month ago
X
Lead Engineer - Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
This role is based onsite our Vancouver office, where we embrace a hybrid working model, 1-2 days in office a week
Added 1 month ago
ES
Senior Site Reliability Engineer – AEM
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
The successful candidate will work closely with platform vendors, security, networking, production support, and engineering teams to maintain website availability, optimize performance,…
Added 1 month ago
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Corporate Strategy Manager
Rightsline
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
…professionals with our innovative rights and royalties management software, allowing our customers to maximize their portfolios without having to max out their daily…
Added 1 month ago
Solutions Analyst, Support
Teifi Digital
Vancouver, BC
…technical context across a portfolio of established accounts, lead discovery on incoming requests, structure work into sprint-ready tickets, and partner with engineering to ship iterative…
Added 1 month ago
KI
Sales Operations Manager
Kinaxis Inc.
Canada
- Full-time
Please note if you are located in Ottawa, ON we work a hybrid schedule where you will work from our headquarters 3 days per week
Added 1 month ago
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Talent Acquisition Partner
Liferaft
Remote, Canada
- Full-time
- Remote
Liferaft is a Halifax based SaaS company. Our OSINT platform is used by corporate security teams to find and act on threats to their people and assets. We have recently become part of the…
Added 1 month ago
RB
Lead Software Developer
Royal Bank of Canada
Toronto, ON
- Full-time
As a Lead Software Developer for Trading, your primary role will be software development, where you will develop new and transform existing applications and APIs to fulfill the needs of RBC…
Added 1 month ago
SS
Technical Support Team Lead, FME Form
Safe Software
Remote, Canada
- $80,100 to $95,600 CAD / year
- Full-time
- Remote
Safe Software is seeking a Technical Support Team Lead to join our growing Customer Success team. In this role, you’ll lead a group of technical specialists who support customers using FME…
Added 1 month ago
PS
D365 CE Technical Consultant
Pi Square Technologies
Montreal, QC
- Full-time
We are looking for a Senior Microsoft Dynamics Developer/Lead with expertise in building enterprise-level applications using Microsoft Dynamics and Power Apps. The successful candidate will…
Added 1 month ago
NS
Senior Site Reliability Engineer (SRE) – CDN & Web Performance
N2P Systems
Toronto, ON
- Full-time
…help build and operate a modern, public-facing enterprise web platform delivered through Adobe Experience Manager (AEM) Edge Delivery Services…
Added 1 month ago
O
Transmission Intern
Orennia
Calgary, AB
- Internship
…experts and brightest minds in data orchestration, analytics, software development, and industry insights to uncover opportunities where others can’t. At Orennia, you’ll become part of a…
Added 1 month ago
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Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with…
Added 1 month ago
T
Manager, IT Operations (Oracle & PostgreSQL Database Services)
TD
Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
Transmission Intern
Orennia
Calgary, AB
…experts and brightest minds in data orchestration, analytics, software development, and industry insights to uncover opportunities where others can’t. At Orennia, you’ll become part of a…
Added 1 month ago
C
Guidewire Technical Architect - InsuranceNow
Cognizant
Canada
- Full-time
· Mentor development teams, provide technical leadership, and support the successful delivery of strategic initiatives and platform enhancements.
Added 1 month ago
AI
Salesforce AI & Data Cloud Solutions Engineer
AGF Investments
Toronto, ON
- Full-time
Platform development experience with Flow Builder, Apex, Lightning Web Components, release management, and DevOps tooling such as Azure DevOps.
Added 1 month ago
BS
Technology Delivery Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
Work Style: Hybrid (3 days in office)
Added 1 month ago
US
Renewables Software Sales Specialist - Canada
UL Solutions
Canada
- Full-time
This is a full-time role that can be remote or hybrid (3 days in office) at any Canada UL office
Added 1 month ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
VT
Change Management Specialist - AI Adoption
Vision Talent Co.
Toronto, ON
- $85 to $90 CAD / hour
- Contract
The Change Manager will lead the people and process side of AI adoption across Technology and Operations teams. This role owns the change strategy for rolling out AI tools and workflows…
Added 1 month ago
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Senior Patent & IP Counsel
Lyten
Burlington, ON
- Full-time
Experience with cross-border IP issues in international jurisdictions
Added 1 month ago
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Director, Delivery & Implementation
RewardOps
Canada
- Full-time
Establish measurable delivery standards and KPIs focused on quality, client adoption, operational efficiency, financial performance, and team development.
Added 1 month ago
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Senior Product Manager, Intelligence
Braze
Toronto, ON
- Part-time
…customers more effectively. We combine the data on the Braze platform with machine learning and statistics to optimize marketers' strategies, inform their decisions, and, where possible,…
Added 1 month ago
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Implementation & Support Lead
RADPAIR
Canada
- Full-time
The Implementation & Support Lead owns and drives the technical execution of client onboarding, implementation, and post–go-live support for RADPAIR’s AI-powered radiology platform. This…

RADPAIR

Implementation & Support Lead

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 4+ years of experience in implementation, deployment, integration, or client-facing technical roles within SaaS, healthcare IT, or enterprise software.
Posting language: English
Posted: Oct 8, 2026

Original job description

The Implementation & Support Lead owns and drives the technical execution of client onboarding, implementation, and post–go-live support for RADPAIR’s AI-powered radiology platform. This role sits within the Implementation & Support function and serves as the primary lead for client deployments, integrations, and adoption support.

Implementation & Support Leads work directly within client environments to ensure smooth integrations, rapid issue resolution, and successful product adoption. The role requires close collaboration with Engineering, Implementation & Support, and Operations to translate real-world client needs into reliable deployments and continuous product improvement.

Key Responsibilities

Client Implementation

Own and drive the technical execution of client implementations from kickoff through go-live and stabilization.
Work closely with internal teams to configure and deploy solutions aligned with client workflows, technical environments, and interoperability requirements.
Identify and escalate technical or process-related roadblocks, ensuring resolution with minimal impact to timelines.
Support integrations with RIS, PACS, EHRs, and other third-party systems in collaboration with Engineering.
Ensure implementations meet defined success criteria for performance, reliability, and client readiness.

Client Support

Provide hands-on technical and operational support to clients.
Serve as the primary technical escalation point for implementation- and integration-related issues within defined support workflows, driving timely resolution to minimize client disruption and ensure continuity of clinical operations.
Troubleshoot workflow, configuration, integration, and environment-specific challenges.
Coordinate with Engineering to triage bugs, manage technical escalations, and communicate resolution timelines.
Proactively monitor technical health during onboarding and early adoption.
Document issues, resolutions, and recurring support patterns to improve platform reliability and support efficiency.

Training & Enablement

Develop, adapt, and maintain client-facing documentation, guides, and training materials.
Deliver client training sessions tailored to radiology workflows and technical environments.
Support ongoing enablement efforts to ensure sustained adoption and effective platform use.

Cross-Functional Collaboration

Collaborate with cross-functional teams to ensure alignment between client expectations, project plans, and technical delivery.
Partner closely with Engineering, Implementation & Support, and Operations to surface technical feedback, implementation learnings, and support insights.
Contribute to continuous improvement of implementation processes, tooling, and internal playbooks.

Qualifications

Required:

4+ years of experience in implementation, deployment, integration, or client-facing technical roles within SaaS, healthcare IT, or enterprise software.
Hands-on experience working with healthcare or enterprise system integrations.
Experience supporting clients through post–go-live stabilization and ongoing technical support.
Proven ability to manage multiple concurrent client engagements in a fast-paced environment.
Experience collaborating with Engineering and Product teams to resolve technical issues.
Excellent communication, organization, and interpersonal skills.
Comfortable working in a fast-paced startup environment with shifting priorities.
Proficient in project management tools such as Linear, Asana, Jira, Trello, or similar platforms.

Preferred:

Background in radiology operations, imaging informatics, or clinical imaging, such as RIS/PACS administration or prior clinical experience (e.g., CT, MRI, ultrasound, or radiologic technologist).
Strong understanding of HL7, DICOM, FHIR, or other healthcare interoperability standards.
Bachelor’s degree in Computer Science, Health Informatics, Business, or a related field.
Demonstrated experience in designing and delivering client training programs, including curriculum development, documentation, video tutorials, and other instructional materials.
PMP or other relevant certification.
Experience working with globally distributed teams.

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More about this job

Responsibilities

Lead technical client implementations from kickoff through go-live and stabilization, including configuring deployments and supporting integrations with RIS, PACS, EHRs, and other systems. Provide client-facing technical support and training, coordinate issue resolution with Engineering, and contribute implementation feedback and process improvements.

Requirements

Requires at least four years of experience in implementation, deployment, integration, or client-facing technical roles, along with hands-on healthcare or enterprise integrations and post-go-live support experience. Candidates should be able to manage concurrent client engagements, collaborate with Engineering and Product teams, communicate effectively, and use project management tools; radiology experience and interoperability standards knowledge are preferred.

Skills

Client Implementation
Technical Deployment
Healthcare System Integration
Client Support
Troubleshooting
Project Management
Radiology Workflows
RIS/PACS Integration
EHR Integration
HL7
DICOM
FHIR
Client Training
Cross-Functional Collaboration
Documentation

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Healthcare IT
Enterprise Software
Client Onboarding
Implementation
Deployment
System Integration
RIS
PACS
EHR
HL7
DICOM
FHIR
Radiology Operations
Imaging Informatics
Clinical Imaging
Post-Go-Live Stabilization
Technical Support
Client Training
Training Materials
Project Management
Linear
Asana
Jira
Trello
PMP
Engineering Collaboration
Product Adoption
Workflow Configuration
AI-Powered Radiology

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Jobs in Canada