Assistant General Manager
- Winnipeg, MB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Role Description The Assistant General Manager is a full-time, on-site role based at Rae's Bistro + Lounge in Winnipeg, MB. This role supports the General Manager in overseeing day-to-day restaurant operations, including supervising front-of-house staff, monitoring service standards, and ensuring a positive guest experience. Responsibilities include assisting with staff scheduling, training, and performance feedback, as well as helping manage inventory, ordering, and coordination with kitchen leadership. The Assistant General Manager helps maintain a safe, clean, and well-organized environment, resolves guest concerns in a professional manner, and reinforces company policies and procedures. This role also contributes to basic administrative tasks such as reporting, cash handling oversight, and supporting local marketing or promotional activities.
Qualifications
- Experience in restaurant or hospitality operations, including supervising staff and supporting daily service.
- Strong customer service skills, with the ability to build rapport, handle guest feedback, and maintain a welcoming atmosphere.
- Effective communication and interpersonal skills for working with team members, leadership, and guests.
- Organizational and time-management skills to manage schedules, prioritize tasks, and oversee multiple activities during service.
- Ability to handle basic administrative and financial responsibilities, such as reporting, cash handling oversight, and inventory support.
- Proven ability to lead by example, foster a respectful work environment, and support training and development of team members.
- Flexibility to work evenings, weekends, and holidays as needed in a restaurant environment.
- Previous experience in a supervisory or assistant management role in hospitality or food service is preferred.
More about this job
Responsibilities
Support the General Manager with daily restaurant operations, including supervising front-of-house staff, maintaining service standards, and ensuring a positive guest experience. Assist with scheduling, training, inventory, ordering, administrative and cash-handling tasks, guest concerns, workplace safety and cleanliness, and promotional activities.
Requirements
Experience in restaurant or hospitality operations, including staff supervision and support for daily service, is required; previous supervisory or assistant management experience is preferred. Strong customer service, communication, organization, time management, leadership, and basic administrative and financial skills are needed, along with flexibility to work evenings, weekends, and holidays.
Skills
- Restaurant Operations
- Staff Supervision
- Customer Service
- Guest Relations
- Staff Scheduling
- Staff Training
- Performance Feedback
- Inventory Management
- Ordering
- Communication
- Time Management
- Cash Handling
- Reporting
- Conflict Resolution
- Leadership
- Food Service
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Food & Beverage
- Customer Service & Support
Keywords
- Restaurant Operations
- Hospitality
- Front-of-House
- Guest Experience
- Service Standards
- Staff Scheduling
- Staff Training
- Performance Feedback
- Inventory Management
- Ordering
- Kitchen Coordination
- Guest Concerns
- Company Policies
- Reporting
- Cash Handling
- Local Marketing
- Promotional Activities
- Workplace Safety
- Cleanliness
- Food Service