product specialist - (information technology) it
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
5 years or more
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
Computer and technology knowledge
Health benefits
Languages
English
Education
- Bachelor's degree
- or equivalent experience
5 years or more
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Confer with clients to identify requirements
- Document technical requirements to ensure that products, processes and solutions meet business requirements
- Prepare cost-benefit and return-on-investment analyses to support system implementation
- Provide advice on information systems strategy, policy, management and service delivery
- Develop and implement policies and procedures throughout the software development life cycle
- Usability testing
- Collect and document user's requirements
Computer and technology knowledge
- Agile
- Microsoft Visio
- MS Office
- Information technology (IT) service delivery
- Scrum
- Business process management
- User experience design
- Product
Health benefits
- Dental plan
- Health care plan
More about this job
Responsibilities
Consult with clients to identify requirements, document technical and user needs, and assess the costs and returns of system implementations. Advise on information systems strategy and service delivery, develop software life cycle policies and procedures, and conduct usability testing.
Requirements
A bachelor's degree or equivalent experience is required, along with at least five years of experience. The role calls for knowledge of Agile, Microsoft Visio, Microsoft Office, IT service delivery, Scrum, business process management, and user experience design.
Skills
- Client Requirements Gathering
- Cost-Benefit Analysis
- Return-on-Investment Analysis
- Information Systems Strategy
- Policy Development
- Service Delivery
- Usability Testing
- Agile
- Microsoft Visio
- Microsoft Office
- IT Service Delivery
- Scrum
- Business Process Management
Benefits
- Dental Plan
- Health Care Plan
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Consulting
- Management & Leadership
- Software
Keywords
- Information Technology
- Product Specialist
- Client Requirements
- Technical Requirements
- Cost-Benefit Analysis
- Return on Investment
- Information Systems Strategy
- Information Systems Policy
- Service Delivery
- Usability Testing
- User Requirements
- Agile
- Microsoft Visio
- Microsoft Office
- IT Service Delivery
- Scrum
- Business Process Management
- User Experience Design