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Added 3 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
Added 3 mins ago
SW
Technical Inside Sales Representative
Stormtec Water Management
Delta, BC
- Full-time
We are seeking a customer-facing Technical Inside Sales Representative to convert inbound Bypass opportunities into profitable work, managing smaller, less-complex projects from inquiry and…
Added 3 mins ago
CF
Outside Sales Representative - Food Distribution (GTA)
CTS Foods
Toronto, ON
- Full-time
…portfolio and customer base and are looking for a motivated Outside Sales Representative to help drive growth in the Greater Toronto…
Added 3 mins ago
GF
Customer Service Representative (Motivator) - Burnaby Northgate
GoodLife Fitness
Burnaby, BC
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 3 mins ago
C
Business Development Associate
Corpay
Toronto, ON
- Full-time
0-4 years of experience in customer service, inside sales, or similar position.
Added 3 mins ago
D
Personal Finance Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Bordeaux-Cartierville-Saint-Laurent
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 3 mins ago
D
Personal Finance Advisor
Desjardins
Bécancour, QC · Caisse Desjardins Godefroy
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 3 mins ago
CK
Subway Sandwich Artist - CSR
Circle K
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- Part-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 18 mins ago
B
Customer Service Representative
BMO
Trail, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 18 mins ago
BB
Technician I - Audio Visual
Bosch Building Technologies
Vancouver, BC
- $20.5 to $28.66 CAD / hour
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete…
Added 18 mins ago
BB
Electrician
Bosch Building Technologies
Prince George, BC
- $35 to $45 CAD / hour
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete installations of data and structured cabling systems. This role requires the ability and know-how to…
Added 18 mins ago
B
Conseiller.ère, service à la clientèle - Lebeau
Belron
Rouyn-Noranda, QC · Lebeau - Rouyn
- Full-time
Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every…
Added 18 mins ago
BB
Retail Sales Associate (Full Time)
Best Buy Canada
Pembina, AB
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 18 mins ago
NU
Admissions Advisor - Canada
Niagara University
Vaughan, ON
- Part-time
One to three years of experience in college admissions, student recruitment, secondary education, higher education, sales, customer service, or a related field preferred.
Added 18 mins ago
A
Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
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Mirabel, QC · Montreal, QC
- Full-time
…développement, certification, soutien à la production, soutien en service des systèmes de commandes de vol et systèmes hydrauliques pour l’avion A220. Nous avons des interactions…
Added 18 mins ago
K
Business Development Representative
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Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 18 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 18 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 18 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 18 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 33 mins ago
BC
Conseiller.ère, service à la clientèle - Lebeau
Belron Canada inc
Rouyn-Noranda, QC
- Full-time
Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every…
Added 34 mins ago
T
Part Time Sales Representative (Koodo) | Eaton Centre
TELUS
Toronto, ON
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 34 mins ago
GP
Customer Service Representative
Genuine Parts Company
Sudbury, ON · UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 34 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Saguenay, QC
- Part-time
Ensures a high level of customer service at the checkouts;
Added 34 mins ago
L
Branch Manager - Office 1722
LendDirect
Saint John, NB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…

RahrBSG

Customer Service Representative

New Westminster, BC, Canada
Guelph, ON, Canada

Competitive pay starting at $23/hr and up · Full-time

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Job details

Pay: Competitive pay starting at $23/hr and up
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a professional team environment. Key responsibilities include providing customer support and account management, addressing inquiries, researching concerns, escalating either as needed, managing complex order fulfillment processes, and maintaining expert knowledge about company products or services to ensure customer support standards are continuously met. The Customer Service Representative is dedicated to fostering strong customer relationships, ensuring customer satisfaction, and driving business growth through exceptional service and strategic account management.

BENEFITS & PERKS:

Competitive pay starting at $23/hr and up
Extended benefits
Continuous learning opportunities to help you develop your skills and grow your career
Generous paid time off so that you won't miss those important life moments
Separate paid sick time off policy
12! Annual paid company holiday
Generous RRSP Contribution

ROLES AND RESPONSIBILITIES:

Customer Relationship Management

Serve as the primary point of contact for assigned customer accounts, building and maintaining strong, long-term relationships.
Proactively review customer accounts to identify and address their evolving needs, ensuring tailored solutions are provided.
Act as a positive and professional company advocate in all interactions with internal and external stakeholders.

Issue Resolution & Support

Handle daily customer service inquiries and concerns, conducting thorough research to resolve issues efficiently.
Process customer account adjustments and troubleshoot solutions, escalating complex matters to appropriate departments when necessary.
Ensure timely and satisfactory resolution of all customer issues, including creating and managing service tickets.
Provide reliable follow-through on all customer requests and commitments.

Order and Logistics Management

Process and manage complex customer orders, ensuring accuracy, productivity, and efficiency.
Conduct research to verify freight rates and coordinate deliveries with carriers utilizing our transportation management system.
Monitor order status and provide customers with timely updates.

Cross-Functional Collaboration

Work cross-functionally with various departments (e.g., Sales, Distribution Centers, Logistics, Supply Chain) to coordinate order fulfillment, resolve issues, and enhance the overall customer experience.
Communicate daily with relevant internal teams to ensure all groups are informed and aligned.

Data Management and Compliance

Maintain and update customer-related information systems to ensure accurate records and efficient data retrieval for inquiries.
Operate within company standard operating procedures (SOPs) and meet performance targets/KPIs for customer satisfaction and service delivery.

Continuous Improvement and Development

Engage in regular training and self-development to continuously improve professional skills, product, company, and industry knowledge.
Provide support across various territories as needed, adapting to operational requirements.
Perform additional duties as requested to support, assist, and enhance the company’s goals and objectives.

MINIMUM EDUCATION & WORK REQUIREMENTS:

A two-year certificate from college or technical school; or six months’ related experience and/or training; or equivalent combination of education and experience.
Strong computer knowledge/proficiency in Microsoft Office, and advanced Excel skills are preferred.
Experience with Microsoft Dynamics and Salesforce is a plus.
Knowledge of and experience with homebrewing/home fermentation and/or the beer industry is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

Customer Service Expertise: Comprehensive understanding of customer service best practices, including complaint handling, information provision, and ensuring customer satisfaction.
Product & Company Knowledge: Knowledge of company products and services, with the ability to learn quickly and translate knowledge into tailored solutions.
Communication & Interpersonal Skills: Exceptional verbal and written communication, negotiation, and interpersonal skills to effectively interact with diverse internal and external customers.
Problem-Solving & Decision Making: Proven ability to identify, analyze, and resolve issues efficiently, make quick and informed decisions, and manage difficult or emotional customer situations with empathy.
Attention to Detail: Meticulous attention to detail to ensure accurate information, correct record-keeping, and precise order processing.
Adaptability & Flexibility: Ability to quickly learn new processes, follow documented workflows and procedures, address a wide range of issues, and adjust to different customer personalities, needs, and situations.
Time Management & Organization: Strong time management skills, with the ability to manage competing priorities under pressure and meet deadlines.
Self-Motivation & Proactiveness: Self-motivated and driven, proactively seeking responsibilities, taking initiative, and open to continuous feedback for professional growth.
Team-oriented, focused on promoting a positive workplace.
Committed company advocate with the proven ability to maintain a positive, professional attitude with internal and external customers.

Rahr is a family-owned global leader and trusted partner to the craft beverage industry, proudly supporting breweries, wineries, distilleries, cideries, and storefronts with premium supplies and ingredients since 1847. With over 175 years of expertise, Rahr combines tradition with innovation to meet the evolving needs of our customers and the craft beverage community.

Headquartered in Shakopee, MN, Rahr Corporation is a fifth-generation family business. We are committed to providing the highest quality products and services to our customers, ensuring they can create beverages that inspire and delight. Our offerings include an extensive range of barley malts, hops, adjuncts, and other brewing essentials, designed to support beverage makers of all sizes and styles.

At Rahr, we value quality, innovation, and collaboration. We’re passionate about crafting excellence and fostering the growth of the craft beverage industry while upholding our family-owned values and commitment to sustainability. Join us and become part of a legacy dedicated to supporting the artistry and success of beverage makers worldwide.

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More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customer accounts, managing order fulfillment and resolving inquiries. They collaborate across departments to ensure accurate service delivery and maintain strong, long-term customer relationships.

Requirements

Candidates must have a two-year college certificate or at least six months of related experience. Proficiency in Microsoft Office, particularly Excel, is preferred, along with knowledge of the craft beverage industry.

Skills

Customer service
Account management
Order fulfillment
Issue resolution
Logistics coordination
Data management
Microsoft Office
Excel
Microsoft Dynamics
Salesforce
Communication
Problem-solving
Attention to detail
Time management
Adaptability
Teamwork

Benefits

Extended benefits
Paid time off
Paid sick time
Paid company holidays
RRSP contribution

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Account Management
Order Fulfillment
Logistics
Microsoft Office
Excel
Microsoft Dynamics
Salesforce
Homebrewing
Fermentation
Beer Industry
Supply Chain
Distribution
SOP
KPI
Data Entry
Freight Rates
Relationship Management
Craft Beverage

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