Customer service representative jobs in Vancouver, BC and nearby

Within 25 km

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Added 11 days ago
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Customer Service Representative
RahrBSG
Delta, BC
- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 14 days ago
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Customer Service Representative
U-Haul
North Vancouver, BC
- $18.25 to $19 CAD / hour
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 15 days ago
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Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.
Added 15 days ago
BA
Customer Service Representative - Auto Body (Vancouver)
Boyd Autobody & Glass
Vancouver, BC
- Full-time
Valid driver’s license required
Added 15 days ago
BG
Customer Service Representative - Auto Body (Vancouver)
Boyd Group Services
Vancouver, BC
- $20 to $25 CAD / hour
- Full-time
Valid driver’s license required
Added 16 days ago
PF
Customer Service Representative
Prime Fx
Burnaby, BC
- Full-time
delivering competitive exchange rates, exceptional customer service, and reliable cross-border payment solutions
Added 16 days ago
IS
Customer Service Agent
Ideal Siding
Burnaby, BC
- $20 to $22 CAD / hour
- Full-time
Ability to attend our Burnaby office 1–2 days per week and maintain a reliable, high-speed internet connection when working remotely
Added 17 days ago
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Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- $20.92 CAD / hour
- Contract
Receive and process customer requests for services
Added 18 days ago
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Technical Customer Service Representative
MDA
Richmond, BC
- $48,000 to $65,000 CAD / year
- Full-time
The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team…
Added 18 days ago
Delivery Station Customer Service Associate
Amazon
Delta, BC
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their…
Added 22 days ago
WC
Customer Service Representative
Waste Connections of Canada
Coquitlam, BC
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 22 days ago
Customer Service Representative
Tree Island Steel
Richmond, BC
We are seeking a Customer Service Representative (CSR) responsible for coordinating and processing customer orders and handling inquiries, complaints, and invoicing issues to meet both…
Added 22 days ago
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Customer Service Representative
PERGOLUX
Vancouver, BC
- $58,000 to $65,000 CAD / year
- Full-time
As a Customer Service Representative, you will serve as the primary brand ambassador for PERGOLUX, delivering exceptional support across email, phone, and chat while managing orders and…
Added 23 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Vancouver, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 24 days ago
HI
Client Service Representative, Employee Benefits
HUB International
Burnaby, BC · Vancouver, BC
- Full-time
…your years of group benefits experience as our next Client Service Representative. Here’s your chance to refine and develop your client service and analytical skills as a Permanent Full…
Added 24 days ago
PC
E commerce Customer Support Representative & Data Entry
Purdys Chocolatier
Vancouver, BC
- $19.5 CAD / hour
This is a consultative customer service and sales support role where you'll build relationships with new and existing customers.
Added 26 days ago
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Customer Service Representative
Linde
Delta, BC
- Full-time
You must have strong communication skills and be able to clearly convey ideas and information
Added 28 days ago
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Customer Service Representative - (FT)
Prometric
Vancouver, BC
- $38,000 CAD / year
- Full-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner…
Added 29 days ago
WC
Customer Service Representative
Waste Connections
Vancouver, BC
- $55,000 CAD / year
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 29 days ago
MM
Customer Service Representative - Part- Time
Mini Mall Storage Properties
North Vancouver, BC
- Full-time
As a Customer Service Representative (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our…
Added 1 month ago
Customer Service Representative
Kirmac Collision and Autoglass
Richmond, BC
As a Customer Service Representative, you’ll be the welcoming face of the shop and a key connection point between customers, technicians, partners, and vendors. Your day-to-day…
Added 1 month ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 1 month ago
FP
Customer Service Representative/Inside Sales
FASTSIGNS Parker/Castle Rock
Burnaby, BC
- Internship
FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!
Added 1 month ago
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Sales & Customer Service Representative
Cognizant
Vancouver, BC
- Full-time
…modern business operations. We are seeking an additional Sales & Customer Service Representative to join our team in Canada. Please note that this role is fully onsite in Vancouver,…
Added 1 month ago
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Customer Service Associate (Contract)
RONA
Burnaby, BC
- Contract
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…

RahrBSG

Customer Service Representative

Delta, BC, Canada

Competitive pay starting at $23/hr and up · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Competitive pay starting at $23/hr and up
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a professional team environment. Key responsibilities include providing customer support and account management, addressing inquiries, researching concerns, escalating either as needed, managing complex order fulfillment processes, and maintaining expert knowledge about company products or services to ensure customer support standards are continuously met. The Customer Service Representative is dedicated to fostering strong customer relationships, ensuring customer satisfaction, and driving business growth through exceptional service and strategic account management.

BENEFITS & PERKS:

Competitive pay starting at $23/hr and up
Extended benefits
Continuous learning opportunities to help you develop your skills and grow your career
Generous paid time off so that you won't miss those important life moments
Separate paid sick time off policy
12! Annual paid company holiday
Generous RRSP Contribution

ROLES AND RESPONSIBILITIES:

Customer Relationship Management

Serve as the primary point of contact for assigned customer accounts, building and maintaining strong, long-term relationships.
Proactively review customer accounts to identify and address their evolving needs, ensuring tailored solutions are provided.
Act as a positive and professional company advocate in all interactions with internal and external stakeholders.

Issue Resolution & Support

Handle daily customer service inquiries and concerns, conducting thorough research to resolve issues efficiently.
Process customer account adjustments and troubleshoot solutions, escalating complex matters to appropriate departments when necessary.
Ensure timely and satisfactory resolution of all customer issues, including creating and managing service tickets.
Provide reliable follow-through on all customer requests and commitments.

Order and Logistics Management

Process and manage complex customer orders, ensuring accuracy, productivity, and efficiency.
Conduct research to verify freight rates and coordinate deliveries with carriers utilizing our transportation management system.
Monitor order status and provide customers with timely updates.

Cross-Functional Collaboration

Work cross-functionally with various departments (e.g., Sales, Distribution Centers, Logistics, Supply Chain) to coordinate order fulfillment, resolve issues, and enhance the overall customer experience.
Communicate daily with relevant internal teams to ensure all groups are informed and aligned.

Data Management and Compliance

Maintain and update customer-related information systems to ensure accurate records and efficient data retrieval for inquiries.
Operate within company standard operating procedures (SOPs) and meet performance targets/KPIs for customer satisfaction and service delivery.

Continuous Improvement and Development

Engage in regular training and self-development to continuously improve professional skills, product, company, and industry knowledge.
Provide support across various territories as needed, adapting to operational requirements.
Perform additional duties as requested to support, assist, and enhance the company’s goals and objectives.

MINIMUM EDUCATION & WORK REQUIREMENTS:

A two-year certificate from college or technical school; or six months’ related experience and/or training; or equivalent combination of education and experience.
Strong computer knowledge/proficiency in Microsoft Office, and advanced Excel skills are preferred.
Experience with Microsoft Dynamics and Salesforce is a plus.
Knowledge of and experience with homebrewing/home fermentation and/or the beer industry is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

Customer Service Expertise: Comprehensive understanding of customer service best practices, including complaint handling, information provision, and ensuring customer satisfaction.
Product & Company Knowledge: Knowledge of company products and services, with the ability to learn quickly and translate knowledge into tailored solutions.
Communication & Interpersonal Skills: Exceptional verbal and written communication, negotiation, and interpersonal skills to effectively interact with diverse internal and external customers.
Problem-Solving & Decision Making: Proven ability to identify, analyze, and resolve issues efficiently, make quick and informed decisions, and manage difficult or emotional customer situations with empathy.
Attention to Detail: Meticulous attention to detail to ensure accurate information, correct record-keeping, and precise order processing.
Adaptability & Flexibility: Ability to quickly learn new processes, follow documented workflows and procedures, address a wide range of issues, and adjust to different customer personalities, needs, and situations.
Time Management & Organization: Strong time management skills, with the ability to manage competing priorities under pressure and meet deadlines.
Self-Motivation & Proactiveness: Self-motivated and driven, proactively seeking responsibilities, taking initiative, and open to continuous feedback for professional growth.
Team-oriented, focused on promoting a positive workplace.
Committed company advocate with the proven ability to maintain a positive, professional attitude with internal and external customers.

Rahr is a family-owned global leader and trusted partner to the craft beverage industry, proudly supporting breweries, wineries, distilleries, cideries, and storefronts with premium supplies and ingredients since 1847. With over 175 years of expertise, Rahr combines tradition with innovation to meet the evolving needs of our customers and the craft beverage community.

Headquartered in Shakopee, MN, Rahr Corporation is a fifth-generation family business. We are committed to providing the highest quality products and services to our customers, ensuring they can create beverages that inspire and delight. Our offerings include an extensive range of barley malts, hops, adjuncts, and other brewing essentials, designed to support beverage makers of all sizes and styles.

At Rahr, we value quality, innovation, and collaboration. We’re passionate about crafting excellence and fostering the growth of the craft beverage industry while upholding our family-owned values and commitment to sustainability. Join us and become part of a legacy dedicated to supporting the artistry and success of beverage makers worldwide.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage customer accounts and serve as the primary contact, responding to inquiries, researching and resolving issues, and following through on customer requests. Process complex orders, coordinate deliveries and fulfillment with internal teams and carriers, maintain accurate customer records, and meet service standards and performance targets.

Requirements

Requires a two-year college or technical-school certificate, six months of related experience or training, or an equivalent combination. Strong computer skills are required; advanced Excel is preferred, while experience with Microsoft Dynamics, Salesforce, homebrewing or home fermentation, or the beer industry is an advantage.

Skills

Customer Service
Account Management
Complaint Handling
Issue Resolution
Order Processing
Order Fulfillment
Logistics Coordination
Freight Rate Research
Microsoft Office
Advanced Excel
Microsoft Dynamics
Salesforce
Written and Verbal Communication
Problem-Solving
Time Management

Benefits

Extended Benefits
Paid Time Off
Paid Sick Time
Annual Paid Company Holidays
RRSP Contributions

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Account Management
Customer Satisfaction
Complaint Handling
Service Tickets
Order Fulfillment
Order Processing
Freight Rates
Carrier Coordination
Logistics
Supply Chain
Sales
Distribution Centers
Microsoft Office
Microsoft Excel
Microsoft Dynamics
Salesforce
Standard Operating Procedures
Key Performance Indicators
Homebrewing
Home Fermentation
Beer Industry
Craft Beverage Industry
Barley Malts
Hops
Brewing Ingredients

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