Program Account Manager

Position: Program Manager - Outdoor Program

Department: Sales

Location: Chilliwack, British Columbia

Salary: $63,758 - $87,790, based on experience

Availability: during peak spring season is required, including early morning starts and Saturday work. This is a firm requirement due to the fast-paced, high-demand nature of the Outdoor program during peak season and is not an occasional expectation.

About Rainbow Greenhouses

Rainbow Greenhouses supplies national retailers and independent growers across North America with year-round live goods. With over 5 million sq. ft. of greenhouse space in BC and Alberta, we operate advanced, resource-efficient growing systems powered by skilled, hands-on teams. Our workforce scales seasonally from 500 to 1,000+ employees across multiple provinces. At Rainbow, we grow plants, people, and partnerships with long-term success in mind.

About the Opportunity

As a Program Manager, you’ll own the day-to-day execution and results of an outdoor program - managing inventory, orders, replenishment, and the cross-functional coordination that moves live goods from our greenhouses to retail stores.

This is a fast-paced, data-driven fulfillment role - where you’ll use sales trends, inventory, and weather to make real-time decisions on what ships, where, and when. We’re looking for someone who can take ownership, move quickly, and grow with the program. If you bring strong analytical skills and drive, we’ll invest in developing the rest.

Key Responsibilities

Own Program Execution

• Manage order writing and inventory allocation across assigned stores, accurately and on time

• Adjust distribution and reallocate inventory in response to sales trends, product readiness, and market conditions

• Ensure product ships accurately and on schedule, and oversee order and item administration end to end

Own the Numbers

• Track sales performance and identify top- and under-performing stores and products, and what's driving the difference

• Forecast and analyze seasonal performance to plan product flow and anticipate stock needs across the season

• Maintain data accuracy and prepare sales reports that deliver insight, not just numbers

Make and Defend Replenishment Decisions

• Make timely, well-reasoned allocation and replenishment decisions, and be able to explain them

• Anticipate conditions, act proactively during peak season, and raise opportunities to improve the program

Coordinate Across Departments

• Communicate proactively with cross-functional and partner teams, flagging issues early and supporting in-store resolution

• Manage downstream handoffs deliberately and build strong working relationships across the organization

• Work directly with greenhouse and production teams, communicate logistics clearly, and be ready to go to the greenhouse floor to figure things out and resolve issues hands-on

Off-Season Planning

• Build forecasts and product flow plans, and review completed seasons to inform improvements

• Lead the seasonal prep work - communication plans, playbooks, and catalogs - and the preparation that positions the program for success

What You Bring

• Either strong account ownership experience (managing an account, product portfolio, inventory, or replenishment process) or strong, hands-on data and replenishment experience

• Proven ability to use data to identify stock needs, manage replenishment, and solve supply issues - keeping a constant flow of orders moving to replace product

• Advanced Excel skills, including confident use of formulas, lookups, and cross-referencing across multiple sources (assessed as part of the interview process)

• Strong analytical and problem-solving skills, with the judgment to turn data into decisions

• Proven ability to work independently, make sound decisions, and explain your reasoning

• A strong sense of urgency, reliable follow-through, and adaptability in a fast-paced environment

• Strong organizational skills and the ability to stay focused under pressure

• Post-secondary education or equivalent practical experience

What You Bring

Required

• Availability during peak season. The spring window requires early morning starts and Saturday work. This is a firm requirement during peak, not an occasional request.

Working in Outdoor

A few things that are specific to this program and worth knowing before you apply:

• The spring window is intense. Expect early morning starts and Saturday work through peak season, and a high pace for a concentrated stretch.

Considered an Asset

• Experience in replenishment, inventory management, category management, or sales analysis

• Experience working with or supplying major retailers

• Experience with ERP or replenishment systems

• Familiarity with live goods or other products that have strong seasonal peaks

• Experience working in or coordinating logistics within a greenhouse or similar hands-on production environment

What We Offer

• Competitive wages that reflect your experience and the work you bring

• Real growth opportunity - we are looking for someone who can grow with the program and take on broader program ownership over time

• Flexible benefits for full-time staff - choose the coverage that works for you

• RRSP matching to help you build toward your future

• Belong to one of Western Canada's largest greenhouses - join a high-performing team in a fast-moving environment

• A workplace that's a little greener than most - literally

• Generous employee discount

• A team that takes care in what they grow - plants, people, and opportunities

Note: Incentive programs, benefits, and perks have eligibility requirements.

Our Values – GRIT

At Rainbow Greenhouses, we believe in GRIT – our shared values of Go for it, Rise to the challenge, Improve every day, and Tackle it together. Our team members bring these values to life through consistency, teamwork, and pride in their craft.

Apply Today

At Rainbow Greenhouses, we grow more than plants - we grow people.

Equal Opportunity Statement

At Rainbow Greenhouses, we are an equal opportunity employer. We recruit, hire, and promote based on qualifications and job requirements, without regard to race, colour, ancestry, place of origin, religion, marital or family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

We invest in our people and provide the support employees need to succeed and grow with us.

#BCP