Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 15 hours ago
AH
Registered Nurse - Continuing Care
Alberta Health Services
Edmonton, AB
- $40.76 to $55.79 CAD / hour
- Full-time
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative…
Added 15 hours ago
Licensed Practical Nurse - Orthopedics
Alberta Health Services
Edmonton, AB
…population and we want to do it well. The Surgery Inpatient program maintains the expectation that all employees do so with pride, compassion, and respect. PCU 32 is a 23-bed unit providing…
Added 15 hours ago
Pharmacist I
Acute Care Alberta
Edmonton, AB
…ensure treatment plans accurately reflect approved protocols, support clinical workflows, and meet provincial governance and safety expectations. The position functions in a highly…
Added 15 hours ago
RR
Program Officer, Intake & Case Support
Rainbow Railroad
Toronto, ON
- Full-time
- Hybrid
A Program Officer on our Intake team is responsible for assessing, organizing and triaging cases for referral to applicable programs within the organization. This includes acting as the…
Added 15 hours ago
PC
Licensed Practical Nurse
Primary Care Alberta
Edmonton, AB
- Part-time
…promote vaccine access, address barriers to immunization, and support positive public health outcomes. You also participate in activities that strengthen immunization programs, enhance…
Added 15 hours ago
PC
Occupational Therapist II
Primary Care Alberta
Edmonton, AB
- Per diem
…specialized treatment. The successful candidate will contribute to program development, quality improvement initiatives, and optimization of referral processes to enhance patient outcomes…
Added 15 hours ago
Registered Nurse - Graduate Nurse
Primary Care Alberta
Athabasca, AB
Phase 2 - Independent Practice with Support: After successfully completing Phase 1 - Enhanced Orientation, you will transition to independent practice while having access to an assigned…
Added 15 hours ago
Registered Nurse - Graduate Nurse
Primary Care Alberta
Edson, AB
Phase 2 - Independent Practice with Support: After successfully completing Phase 1 - Enhanced Orientation, you will transition to independent practice while having access to an assigned…
Added 15 hours ago
PC
Registered Nurse, Teletriage – Health Link
Primary Care Alberta
Edmonton, AB
- Part-time
Required Qualifications: Completion of an accredited nursing education program.
Added 15 hours ago
Health Promotion Facilitator
Primary Care Alberta
Westlock, AB
Must hold a valid Class 5 Alberta Operator’s license
Added 15 hours ago
PC
Registered Nurse, Teletriage – Health Link
Primary Care Alberta
Edmonton, AB
- Part-time
Required Qualifications: Completion of an accredited nursing education program.
Added 15 hours ago
PC
Licensed Practical Nurse
Primary Care Alberta
Edmonton, AB
- Part-time
…promote vaccine access, address barriers to immunization, and support positive public health outcomes. You also participate in activities that strengthen immunization programs, enhance…
Added 15 hours ago
Administrative Support III - Chronic Disease Management
Primary Care Alberta
Grande Prairie, AB
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department…
Added 15 hours ago
Registered Nurse
Primary Care Alberta
Calgary, AB
…where clinical excellence, innovation, and collaborative care support patients, learners, and the broader…
Added 15 hours ago
Administrative Support IV - Workforce Team
Primary Care Alberta
Calgary, AB
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or…
Added 15 hours ago
Registered Nurse - Postpartum Community Services
Primary Care Alberta
Calgary, AB
…prevention, protection, health maintenance and restoration. Support is provided through health assessments and screening, follow up and referral and assessing families for social risk…
Added 15 hours ago
LO
Medical Communications Officer Opportunities
Lake of the Woods District Hospital
Kenora, ON
- Per diem
- On-site
Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!
Added 15 hours ago
AH
Environmental Services
Alberta Health Services
AB
- Part-time
Unit and Program: Linen & Environmental Services
Added 15 hours ago
AH
Physiotherapist I
Alberta Health Services
Edmonton, AB
- Per diem
…dieticians and other members of the interdisciplinary team to support mobility, functional recovery and safe transitions of…
Added 15 hours ago
Primary Care Paramedic
Alberta Health Services
Killam, AB
You may treat patients by administering minor medications, using basic life support (BLS) airway adjuncts, and providing semi-automated defibrillation. You may also lead the BLS crew in…
Added 15 hours ago
AH
Cardiology Technologist I
Alberta Health Services
Edmonton, AB
- Per diem
Unit and Program: Unit 2A7, Ambulatory Care Clinic and Diagnostics
Added 15 hours ago
Physiotherapist I
Alberta Health Services
Edmonton, AB
Additional Required Qualifications: Heart and Stroke CPR (BLS-HCP) certification is required
Added 15 hours ago
Speech Pathologist II
Alberta Health Services
Edmonton, AB
Additional Required Qualifications: Heart & Stroke CPR (BCLS-HCP) certification is required
Added 15 hours ago
CP
Parking Bylaw Enforcement Officer
Concord Parking
Edmonton, AB
- $21 to $21.33 CAD / hour
- Full-time
- On-site
New officers complete a paid onboarding program that includes:
Added 15 hours ago
Psychologist II
Recovery Alberta
Edmonton, AB
…provides clinical leadership and coordination in an assigned program area. This is an advanced level psychology position that will allow you to work with or within teams to provide and…

Program Officer, Intake & Case Support

Toronto, ON, Canada

Hybrid

Application Deadline - November 16, 2026 Length of Contract – Full-Time, Permanent Salary Band- $60,000 - $75,000 Hiring Salary – $60,000 · Full-time

Apply on secure.collage.co About employer

Applications open in a new tab.

Job details

Pay: Application Deadline - November 16, 2026 Length of Contract – Full-Time, Permanent Salary Band- $60,000 - $75,000 Hiring Salary – $60,000
Job type: Full-time
Workplace: Hybrid
Experience: Minimum 3 years’ work experience in related governmental/non-profit required, ideally with vulnerable populations through a service delivery position.
Working hours: 40 hours per week
Posting language: English

Original job description

Program Officer, Intake & Case Support

Full-time, 40 hours per week

Existing Vacancy

About Us

Around the world, 67 countries have anti-homosexuality laws, and many more have other laws that discriminate on the basis of sexual orientation or gender identity. In 11 countries, same-sex intimacy can be punishable by death. In too many countries, lesbian, gay, bisexual, trans, queer and intersex (LGBTQI+) people are routinely arrested, denied basic human rights, and are being brutally attacked, tortured, or even murdered.

Rainbow Railroad was founded in 2006 to provide an additional solution to address the global refugee crisis, to which LGBTQI+ persons are uniquely vulnerable. Rainbow Railroad’s mission is to help persecuted LGBTQI+ individuals get to safety as they seek a safe haven from state- enabled harassment and violence. Rainbow Railroad provides support to LGBTQI+ individuals seeking safety with airfare and financial support that facilitates departure, travel, arrival and referral for settlement. Beyond direct financial assistance, Rainbow Railroad provides information, resources, and advice for asylum claimants as well as assistance to help people find safety when international travel is not possible.

Rainbow Railroad is a registered Canadian charity and a USA 501(c)(3) organization with its

headquarters in Toronto, Canada and an office in New York City, USA.

The Role

We are seeking a full-time Program Officer that will elevate our current work and strategy in service of our clients. The Programs Team is the client-facing hub of Rainbow Railroad for case individuals seeking help from over 50 countries worldwide.

A Program Officer on our Intake team is responsible for assessing, organizing and triaging cases for referral to applicable programs within the organization. This includes acting as the first point of contact for individuals requesting our support by communicating directly with case individuals to verify and compile case files for relocation support.

Rainbow Railroad has ambitious goals, so the ideal candidate for this role works well independently and with team members under pressure to meet tight deadlines, has excellent organizational skills, has experience working compassionately and ethically with marginalized individuals in vulnerable situations, and seeks to find creative and innovative efficiencies to deliver Rainbow Railroad services equitably. The successful candidate will report directly to the Director of Intake, Emergency Travel Support and Cash Assistance.

Key Responsibilities [not inclusive of all tasks required in the role]:

Case Work

Serve as the first point of contact for requests for help, communicating directly with at-risk individuals to review, organize, verify, and triage their cases for further management by caseworkers and programs directors;
Ensure data in Salesforce is accurate and consistent. Uploading and renaming files/documents, writing case summaries, and assessing the needs of case individuals to make recommendations for cash or relocation support;
Continuously manage communications with case individuals and assisting with identifying and reporting irregular and exponential trends in our requests for help;
Conducting video interviews with case individuals to assess and flag urgent and priority cases, while assisting in researching short-term and/or emergency supports while the case individual waits for further case support from a caseworker;
Working with domestic and international partner organizations to directly support our case individuals;
Perform administrative tasks relating to casework;

Reporting and tracking

Maintain accurate case notes in Salesforce and ensure case files are up to date at all times;
Tracking and following up with all partners;
Adding report documents to Salesforce; maintaining and updating tracking documents (evidence documents; identity and travel documents etc.);
Work with other programming or strategy staff to develop and streamline detailed systems and guides for casework (when appropriate);

Skills and Experience

Minimum 3 years’ work experience in related governmental/non-profit required, ideally with vulnerable populations through a service delivery position.
Degree in fields of Social Work, International Development, Law, or Political Sciences required. Advanced education in Social Work or equivalent professional experience is an asset.
Exceptional organizational skills and attention to detail while being comfortable working in a dynamic, fast paced environment with strict deadlines.
Excellent computer skills (Mac environment) and knowledge of software programs required - knowledge of Salesforce an asset.
Commitment and support of the LGBTQI+ community in Canada and internationally.
Ability to work effectively both independently and as part of a team.
A versatile, skilled, and effective communicator required. Demonstrable evidence of strong written communications skills is an asset.
Lived experience as a refugee or immigrant and/or fluency in a second language (Arabic, Farsi, Russian, Turkish, Spanish, French) is an asset

Lines of Communication

Reports to the Director of Intake, Emergency Travel Support and Cash Assistance

Supports the work and strategy of the management team.

Application Deadline - November 16, 2026

Length of Contract – Full-Time, Permanent

Salary Band- $60,000 - $75,000

Hiring Salary – $60,000

Application Process- Please submit your application through the portal link in Collage

Rainbow Railroad is dedicated to building an organization that reflects the diversity of the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation, and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process. Please email hire@rainbowrailroad.org for inquiries. No AI is used in the process for screening, assessment, or selection of candidates.

We thank all applicants for their interest in this position however we will only be contacting those selected for next steps.

Apply on secure.collage.co About employer

More about this job

Responsibilities

The Program Officer will be the first point of contact for people requesting help, verifying and organizing their cases. They will keep accurate records in Salesforce, conduct video interviews to flag urgent cases, and work with partner organizations.

Requirements

Candidates need at least 3 years of governmental or non-profit experience, ideally serving vulnerable populations, plus a degree in Social Work, International Development, Law or Political Science. Strong organizational skills, Mac computer skills, and a commitment to the LGBTQI+ community are required.

Skills

Salesforce
Microsoft Office
Mac OS
case management
intake assessment
triage
video interviewing
case note writing
document management
partner coordination
data accuracy
crisis response
written communication
client communication
process streamlining
trend reporting
multilingual communication
cross-cultural communication
time management
independent work
team collaboration

Keywords

Program Officer
intake
case management
case support
Salesforce
CRM
refugee
asylum
LGBTQI+
non-profit
social work
humanitarian
vulnerable populations
case notes
partner coordination
video interviews
triage
international development
settlement
Mac

Seniority

Mid level

Tools

Salesforce
Mac

Languages

Arabic
Russian
Turkish
Spanish
French

Fields of study

Social Work
International Development
Law
Political Science

Report this job

Work requirements

Jobs in Canada