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Added 10 hours ago
AH
Registered Nurse
Alberta Health Services
Edmonton, AB
- $40.76 to $55.79 CAD / hour
Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP) certification.
Added 10 hours ago
AH
Registered Nurse
Alberta Health Services
Edmonton, AB
- $40.76 to $55.79 CAD / hour
Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP) certification.
Added 10 hours ago
Sales Development Representative
Postmedia Network Inc
Toronto, ON
Ensure successful follow-through of sales cycle by maintaining accurate activity and lead qualification information in CRM application.
Added 10 hours ago
RR
Program Officer, Intake & Case Support
Rainbow Railroad
Toronto, ON
- Full-time
- Hybrid
…enabled harassment and violence. Rainbow Railroad provides support to LGBTQI+ individuals seeking safety with airfare and financial support that facilitates departure, travel, arrival and…
Added 10 hours ago
LO
Medical Communications Officer Opportunities
Lake of the Woods District Hospital
Kenora, ON
- Per diem
- On-site
Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health…
Added 10 hours ago
Primary Care Paramedic
Alberta Health Services
Killam, AB
You may treat patients by administering minor medications, using basic life support (BLS) airway adjuncts, and providing semi-automated defibrillation. You may also lead the BLS crew in…
Added 10 hours ago
CP
Parking Bylaw Enforcement Officer
Concord Parking
Edmonton, AB
- $21 to $21.33 CAD / hour
- Full-time
- On-site
…make a daily impact in Edmonton, we would love to review your application. Apply today to take the first step toward a rewarding path with Concord…
Added 10 hours ago
CP
Parking Enforcement Officer
Concord Parking
Burnaby, BC
- $20 CAD / hour
- Full-time
- On-site
Hours: Full-time, 40 hours per week (5 days per week, 8 hours per shift)
Added 10 hours ago
NM
Superintendent Technical Services, Red Chris Block Cave
Newmont Mining Corporation
Dease Lake, BC
- Full-time
…local communities, and our partners to create lasting value and support opportunities across the…
Added 10 hours ago
DW
Project Engineer - Drainage
D.M. Wills Associates Limited
Peterborough, ON
- $75,000 to $110,000 CAD / year
- Full-time
- Hybrid
…culverts, bridges, sewers, channels, and watercourses; including support for multi-discipline transportation…
Added 10 hours ago
DW
Practice Area Lead - Municipal Infrastructure Engineering
D.M. Wills Associates Limited
Peterborough, ON
- Full-time
- Hybrid
Lead or support strategic pursuits, proposals, client relationship building and market development activities.
Added 10 hours ago
DW
Senior Structural Engineer - Bridges
D.M. Wills Associates Limited
Peterborough, ON
- Full-time
- Hybrid
In accordance with Ontario legislation, applicants are advised that artificial intelligence may be used to support aspects of the recruitment process, such as application screening or…
Added 10 hours ago
DW
Senior Project Manager, Land Development Solutions
D.M. Wills Associates Limited
Peterborough, ON
- Full-time
- Hybrid
Support business development and client growth initiatives, including identifying opportunities, preparing proposals and fee submissions, participating in client meetings and presentations,…
Added 10 hours ago
GB
Pharmacist, Part Time
Georgian Bay General Hospital
Midland, ON
- $48.21 to $67.93 CAD / hour
- Part-time
- On-site
…care professionals. Registered pharmacy technicians largely support drug distribution freeing up the pharmacists to focus on patient pharmacotherapy monitoring and education, antimicrobial…
Added 10 hours ago
GB
Pharmacist (Full Time)
Georgian Bay General Hospital
Midland, ON
- $50.77 to $67.93 CAD / hour
- Full-time
- On-site
…care professionals. Registered pharmacy technicians largely support drug distribution freeing up the pharmacists to focus on patient pharmacotherapy monitoring and education, antimicrobial…
Added 10 hours ago
TC
Compliance & Standards Officer
The City of Waterloo
Waterloo, ON
- $40.68 to $50.85 CAD / hour
- Contract
- On-site
The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to…
Added 10 hours ago
PS
Casual Healthcare Security Officer
Paladin Security Group
Sherbrooke, NS
- $20.5 CAD / hour
- Part-time
- On-site
Shift Rotation: 12-hour shifts (7:00 AM – 7:00 PM day shifts, or 7:00 PM – 7:00 AM night shifts)
Added 10 hours ago
PS
Travel Casual Healthcare Security Officer
Paladin Security Group
Guysborough, NS
- $20.5 CAD / hour
- Temporary
- On-site
…Healthcare Security Officer with Paladin Security, you will support hospital sites across Guysborough and Port Hawkesbury, Nova Scotia. Your primary purpose is to protect patients, staff,…
Added 10 hours ago
PS
Security Guard - Healthcare
Paladin Security Group
La Crête, AB
- $25 to $26.5 CAD / hour
- Full-time
- On-site
We provide clear, fair compensation alongside practical support for your daily work:
Added 10 hours ago
NT
Digital Out-Of-Home (DOOH) Account Executive
Native Touch
Toronto, ON
- Full-time
- Hybrid
…business teams, and we offer flexible working conditions that support a healthy work/life…
Added 10 hours ago
NT
Account Manager | Sales
Native Touch
Toronto, ON
- Full-time
- Hybrid
…business teams, and we offer flexible working conditions that support a healthy work/life…
Added 10 hours ago
PS
Security Guard
Paladin Security Group
Edmonton, AB
- $17.5 to $21 CAD / hour
- Part-time
- On-site
Schedule Availability: Ability and willingness to work a continental rotating shift schedule, which includes day, evening, and weekend rotations · Shift Structure: Continental rotating shifts
Added 10 hours ago
PS
Healthcare Security Guard
Paladin Security Group
Brockville, ON
- $18.35 to $22.2 CAD / hour
- Contract
- On-site
Schedule: Various 12-hour shifts (07:00–19:00 / 19:00–07:00); flexible availability required for 2 to 3 shifts per week
Added 10 hours ago
PS
Healthcare Security Guard
Paladin Security Group
Campbellford, ON
- $18.35 to $22.5 CAD / hour
- Contract
- On-site
Candidates must have flexible availability to work two to three 12-hour shifts per week and be comfortable cross-training at multiple facilities
Added 10 hours ago
CS
Security Guard - Shopping Mall
Concord Security
Burnaby, BC
- $20 to $21 CAD / hour
- Full-time
- On-site
…supportive team, we would love to connect with you. Submit your application today to take the next step with Concord…

Program Officer, Intake & Case Support

Toronto, ON, Canada

Hybrid

Application Deadline - November 16, 2026 Length of Contract – Full-Time, Permanent Salary Band- $60,000 - $75,000 Hiring Salary – $60,000 · Full-time

Apply on secure.collage.co About employer

Applications open in a new tab.

Job details

Pay: Application Deadline - November 16, 2026 Length of Contract – Full-Time, Permanent Salary Band- $60,000 - $75,000 Hiring Salary – $60,000
Job type: Full-time
Workplace: Hybrid
Experience: Minimum 3 years’ work experience in related governmental/non-profit required, ideally with vulnerable populations through a service delivery position.
Working hours: 40 hours per week
Posting language: English

Original job description

Program Officer, Intake & Case Support

Full-time, 40 hours per week

Existing Vacancy

About Us

Around the world, 67 countries have anti-homosexuality laws, and many more have other laws that discriminate on the basis of sexual orientation or gender identity. In 11 countries, same-sex intimacy can be punishable by death. In too many countries, lesbian, gay, bisexual, trans, queer and intersex (LGBTQI+) people are routinely arrested, denied basic human rights, and are being brutally attacked, tortured, or even murdered.

Rainbow Railroad was founded in 2006 to provide an additional solution to address the global refugee crisis, to which LGBTQI+ persons are uniquely vulnerable. Rainbow Railroad’s mission is to help persecuted LGBTQI+ individuals get to safety as they seek a safe haven from state- enabled harassment and violence. Rainbow Railroad provides support to LGBTQI+ individuals seeking safety with airfare and financial support that facilitates departure, travel, arrival and referral for settlement. Beyond direct financial assistance, Rainbow Railroad provides information, resources, and advice for asylum claimants as well as assistance to help people find safety when international travel is not possible.

Rainbow Railroad is a registered Canadian charity and a USA 501(c)(3) organization with its

headquarters in Toronto, Canada and an office in New York City, USA.

The Role

We are seeking a full-time Program Officer that will elevate our current work and strategy in service of our clients. The Programs Team is the client-facing hub of Rainbow Railroad for case individuals seeking help from over 50 countries worldwide.

A Program Officer on our Intake team is responsible for assessing, organizing and triaging cases for referral to applicable programs within the organization. This includes acting as the first point of contact for individuals requesting our support by communicating directly with case individuals to verify and compile case files for relocation support.

Rainbow Railroad has ambitious goals, so the ideal candidate for this role works well independently and with team members under pressure to meet tight deadlines, has excellent organizational skills, has experience working compassionately and ethically with marginalized individuals in vulnerable situations, and seeks to find creative and innovative efficiencies to deliver Rainbow Railroad services equitably. The successful candidate will report directly to the Director of Intake, Emergency Travel Support and Cash Assistance.

Key Responsibilities [not inclusive of all tasks required in the role]:

Case Work

Serve as the first point of contact for requests for help, communicating directly with at-risk individuals to review, organize, verify, and triage their cases for further management by caseworkers and programs directors;
Ensure data in Salesforce is accurate and consistent. Uploading and renaming files/documents, writing case summaries, and assessing the needs of case individuals to make recommendations for cash or relocation support;
Continuously manage communications with case individuals and assisting with identifying and reporting irregular and exponential trends in our requests for help;
Conducting video interviews with case individuals to assess and flag urgent and priority cases, while assisting in researching short-term and/or emergency supports while the case individual waits for further case support from a caseworker;
Working with domestic and international partner organizations to directly support our case individuals;
Perform administrative tasks relating to casework;

Reporting and tracking

Maintain accurate case notes in Salesforce and ensure case files are up to date at all times;
Tracking and following up with all partners;
Adding report documents to Salesforce; maintaining and updating tracking documents (evidence documents; identity and travel documents etc.);
Work with other programming or strategy staff to develop and streamline detailed systems and guides for casework (when appropriate);

Skills and Experience

Minimum 3 years’ work experience in related governmental/non-profit required, ideally with vulnerable populations through a service delivery position.
Degree in fields of Social Work, International Development, Law, or Political Sciences required. Advanced education in Social Work or equivalent professional experience is an asset.
Exceptional organizational skills and attention to detail while being comfortable working in a dynamic, fast paced environment with strict deadlines.
Excellent computer skills (Mac environment) and knowledge of software programs required - knowledge of Salesforce an asset.
Commitment and support of the LGBTQI+ community in Canada and internationally.
Ability to work effectively both independently and as part of a team.
A versatile, skilled, and effective communicator required. Demonstrable evidence of strong written communications skills is an asset.
Lived experience as a refugee or immigrant and/or fluency in a second language (Arabic, Farsi, Russian, Turkish, Spanish, French) is an asset

Lines of Communication

Reports to the Director of Intake, Emergency Travel Support and Cash Assistance

Supports the work and strategy of the management team.

Application Deadline - November 16, 2026

Length of Contract – Full-Time, Permanent

Salary Band- $60,000 - $75,000

Hiring Salary – $60,000

Application Process- Please submit your application through the portal link in Collage

Rainbow Railroad is dedicated to building an organization that reflects the diversity of the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation, and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process. Please email hire@rainbowrailroad.org for inquiries. No AI is used in the process for screening, assessment, or selection of candidates.

We thank all applicants for their interest in this position however we will only be contacting those selected for next steps.

Apply on secure.collage.co About employer

More about this job

Responsibilities

The Program Officer will be the first point of contact for people requesting help, verifying and organizing their cases. They will keep accurate records in Salesforce, conduct video interviews to flag urgent cases, and work with partner organizations.

Requirements

Candidates need at least 3 years of governmental or non-profit experience, ideally serving vulnerable populations, plus a degree in Social Work, International Development, Law or Political Science. Strong organizational skills, Mac computer skills, and a commitment to the LGBTQI+ community are required.

Skills

Salesforce
Microsoft Office
Mac OS
case management
intake assessment
triage
video interviewing
case note writing
document management
partner coordination
data accuracy
crisis response
written communication
client communication
process streamlining
trend reporting
multilingual communication
cross-cultural communication
time management
independent work
team collaboration

Keywords

Program Officer
intake
case management
case support
Salesforce
CRM
refugee
asylum
LGBTQI+
non-profit
social work
humanitarian
vulnerable populations
case notes
partner coordination
video interviews
triage
international development
settlement
Mac

Seniority

Mid level

Tools

Salesforce
Mac

Languages

Arabic
Russian
Turkish
Spanish
French

Fields of study

Social Work
International Development
Law
Political Science

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Work requirements

Jobs in Canada