Business Systems Analyst - Entry (Procurement Analyst)
- Toronto, ON, Canada
Pay Rate: $41.19/hr - $47.61/hr · Full-time
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Job details
- Pay
- Pay Rate: $41.19/hr - $47.61/hr
- Job type
- Full-time
- Apply by
- Experience
- Procurement lifecycle and S2P experience (1-3 years)
- Posting language
- English
- Posted
Original job description
- Location: Toronto, ON - Hybrid (1-3 days per week)
- Pay Rate: $41.19/hr - $47.61/hr
- Contract Length: 14 Months with possibility for extension
Responsibilities
Core Responsibilities - will likely be assigned to one of the two areas.
User Administration
- Manage user access, administration, and support.
- Handling tool-related issues.
- Ticket triage (IT handles Level 1; Team handles Level 2 and 3)
- Monitoring shared mailbox
- Support with system releases, testing, audit, compliance, and documentation
- Onboarding new suppliers to the tool.
- Support with enablement workflows (e.g., stuck POs, stuck contracts)
- Hands-on experience supporting Source-to-Pay/Procurement-focused platforms in a procurement operations, systems support, or enablement role.
- Experience/strong understanding of procurement and payables processes, including requisition-to-invoice workflows, approval controls, supplier enablement, and catalog management.
- Demonstrated ability to troubleshoot operational issues, coordinate across teams, and drive timely resolution with a strong attention to detail.
- Experience supporting user enablement through training, documentation, onboarding, communications, and adoption support.
- Comfort working with data, reporting, and process metrics to identify trends, support decisions, and monitor operational performance.
- Strong communication and stakeholder management skills, with the ability to work effectively across business, operations, and technology teams.
- Ability to operate in a fast-paced environment, manage multiple priorities, and support change initiatives with a high degree of accountability.
- Experience with testing, release support, or process documentation for procurement systems is preferred.
- Post-secondary education in business, supply chain, finance, information systems, or a related discipline is preferred.
- Experience with Coupa S2P or Zip platforms considered a strong asset.
- Experience in financial services or other highly regulated environments is an asset.
- Procurement lifecycle and S2P experience (1-3 years)
- Experience with Procurement platform tools - Coupa preferred. Exposure to other tools (Ariba, Ivalua, etc.) would also be considered.
- Excel proficiency, data analysis experience
- Banking industry experience
- Procure to pay, sourcing and contract, and/or previous helpdesk experience may be beneficial
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
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More about this job
Responsibilities
Manage user access and provide operational support for procurement platforms, including tool troubleshooting, ticket triage, shared mailbox monitoring, and assistance with releases, testing, audits, compliance, and documentation. Support supplier onboarding and enablement workflows, coordinating with stakeholders to resolve issues such as stuck purchase orders and contracts.
Requirements
Requires 1–3 years of procurement lifecycle and Source-to-Pay experience, ideally supporting Coupa or another procurement platform, along with knowledge of requisition-to-invoice workflows, approvals, supplier enablement, and catalog management. Strong troubleshooting, communication, user enablement, data analysis, and prioritization skills are sought; post-secondary education and experience in regulated industries are preferred or considered assets.
Skills
- Procurement Lifecycle
- Source-to-Pay
- Procure-to-Pay
- Coupa
- Supplier Enablement
- Procurement Platform Support
- User Administration
- Troubleshooting
- Ticket Triage
- Stakeholder Management
- User Training
- Data Analysis
- Excel
- Testing and Release Support
- Process Documentation
- Compliance and Audit Support
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Technology
- Customer Service & Support
- Data & Analytics
Keywords
- Source-to-Pay
- Procure-to-Pay
- Procurement Lifecycle
- Coupa
- Zip
- Ariba
- Ivalua
- Supplier Enablement
- Supplier Onboarding
- Requisition-to-Invoice
- Catalog Management
- Purchase Orders
- Contract Management
- Approval Controls
- User Administration
- Ticket Triage
- Helpdesk Support
- Procurement Operations
- System Testing
- Release Support
- Audit
- Compliance
- Process Documentation
- Data Analysis
- Excel
- Reporting
- Stakeholder Management
- Financial Services
- Banking