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Client Services Representative - Proficient

  • Toronto, ON, Canada

Pay Rate: $30.55/hr-$36.05/hr · Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
Pay Rate: $30.55/hr-$36.05/hr
Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

  • Location: Toronto, ON - Hybrid (3-4 days in office)
  • Pay Rate: $30.55/hr-$36.05/hr
  • Contract Length: 4 Months

We at Raise are hiring a Client Services Representative - Proficient for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.

Responsibilities

  • Ensure all settlement activity and processes are completed with accuracy, timeliness and completeness within market time frames.
  • Provide a high level of service by responding promptly and accurately to daily queries and requests regarding Security Trade Settlement. Respond to specific requests received via email, query tracking system, telephone or email.
  • Perform accurate and complete reconciliation for End of Day Ledger Balancing
  • Reconcile cash and asset positions related to Settlements activity.
  • Advise Manager of all significant issues, escalate immediate concerns/risk to the Management team as appropriate.
  • Ensure that up-to-date desk operating procedures are maintained and accessible to team members and specific daily procedures are clearly documented.
  • Proactively support the team by assisting with workload, sharing knowledge and participating in cross training

Must-Have Skills

  • 2 years relevant work experience
  • Solid knowledge of Trade settlement principles
  • Experienced with GL entries and reconciliations
  • Very strong computer skills, including Microsoft Office applications (MS Word/Excel/ PowerPoint / Power BI)
  • Excellent communications skills, both verbal and written
  • Analytical and detail-oriented qualities
  • Ability to work under pressure and meet very strict deadlines

Nice To Have Skills

  • Experience in financial services industry (specifically CDS & DTC markets)
  • Experience with macros and VBA development
  • Knowledge of systems employed by Securities Settlement including Arrow, Canadian Depository for Securities (CDS), Depository Trust Company (DTCC), Transaction Lifecycle Management (TLM)

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com

#FIN24

More about this job

Responsibilities

Complete securities settlement processes accurately and on time, respond to client queries, and reconcile end-of-day ledgers, cash, and asset positions. Maintain current operating procedures, escalate significant issues and risks, and support the team through workload assistance, knowledge sharing, and cross-training.

Requirements

Requires at least two years of relevant experience, solid knowledge of trade settlement principles, and experience with general ledger entries and reconciliations. Candidates should have strong computer and communication skills, analytical attention to detail, and the ability to meet strict deadlines; financial services, CDS/DTC markets, macros, VBA, and securities settlement systems are preferred.

Skills

  • Trade Settlement
  • General Ledger Entries
  • Reconciliation
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Power BI
  • Written Communication
  • Verbal Communication
  • Analytical Skills
  • Attention to Detail
  • Deadline Management
  • Cash and Asset Reconciliation
  • Securities Settlement
  • Macros
  • VBA Development
  • Cross-Training

Visa sponsorship

Not detected in the job text

Categories

  • Finance & Accounting
  • Customer Service & Support

Keywords

  • Trade Settlement
  • Securities Settlement
  • Settlement Processes
  • General Ledger
  • Ledger Balancing
  • Reconciliation
  • Cash Positions
  • Asset Positions
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Power BI
  • CDS
  • DTC
  • DTCC
  • Arrow
  • TLM
  • Macros
  • VBA
  • Financial Services
  • Query Tracking Systems
  • Operating Procedures
  • Risk Escalation

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