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Closed listing

Raise

Content Designer

ON, Canada
Ontario, Canada, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Location: Toronto, ON (Hybrid)
Contract Length: 12 Months

About Content Design

Our goal is to become our industry’s leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the centre of everything we do. But we need exceptional digital professionals, like you, to bring our process to life.

What will you do?

As a content designer, you will have the opportunity to shape the conversations we conduct through each of our digital products. To do that, you need to think strategically about the creation and delivery of our content: what we say, how we say it, and where we deliver each piece of that message.

You’ll collaborate with colleagues in other disciplines to define the core value of the digital products we design and build. You’ll make sure that every experience - from the overtly promotional to the purely transactional - embodies its core value as our clients move through and engage with it. In short, you'll use content to connect what our digital products can do with what truly matters to our clients.

What You Would Work On

Content Strategy

Create strategies for using content to support our clients' needs for information and understanding in the digital products we design.
Facilitate collaborative design activities and ideation sessions and collaborative work activities.
Articulates the rationale behind a content strategy and provides design advice or guidance to other product team members.
Provide practical direction to the larger design team on Content Design communications standards, tools, channels, and processes.
Act as an advocate for our clients, representing their needs and interests in discussions about the role of content in the products we design and how that role may affect other aspects of a product’s design.

Content Creation

Create client-focused textual content ensuring that it supports design principles and the team’s design and product strategies, including labels, explanatory text, hidden or alternative text, metadata, and support content internal to a digital product, as well as external (go-to-market) content.
Partner with peers to shape or develop other (non-textual) content: iconography, information graphics, imagery, and data.
Apply the principles of Inclusive Design in content design and creation.
Collaborate with Legal, Compliance, and Regulatory teams to ensure that our digital conversations satisfy our legal and regulatory responsibilities.
Manage the documentation and sharing of content throughout its lifecycle.

Research and Testing

Work with a designated Design Researcher to facilitate team agreement on the questions it needs to answer through its Research and Testing activities.
Partner with the team’s designated Testing and/or Design Lead to initiate tests of the effectiveness of specific content strategies and specific content executions.
Research content and messaging strategies in the competitive landscape and perform competitive audits pertinent to specific design or business goals.
Perform content audits where appropriate.

What’s In It For You

You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.
You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.
You’ll work with a team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.
You’ll help to shape Content Design as a practice and, by example, with your peers around the globe.

What You Need To Succeed

A post-secondary education, ideally with a university degree or college diploma
At least 4 years of writing experience at a creative agency or in-house creative team
Excellent problem-solving skills and the ability to think critically about the challenge at hand
Proficiency in English
A portfolio of work samples showcasing your copywriting work

Nice To Have Skills

Facility in French
A working knowledge of accessibility standards and methods to address them
A knowledge of design and technology trends

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com

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About employer

More about this job

Responsibilities

Develop content strategies and client-focused content for digital products, collaborating with design, research, testing, legal, compliance, and regulatory partners. Advocate for client needs, guide content standards and processes, and evaluate content through research, testing, and audits.

Requirements

Requires post-secondary education, at least four years of writing experience in an agency or in-house creative team, strong problem-solving and critical-thinking skills, English proficiency, and a portfolio of copywriting work. French proficiency, knowledge of accessibility standards, and awareness of design and technology trends are desirable.

Skills

Content Strategy
Content Design
Copywriting
Content Creation
Inclusive Design
Accessibility
Content Auditing
Competitive Research
User Research
Content Testing
Facilitation
Problem-Solving
Critical Thinking
Content Lifecycle Management
Legal and Regulatory Collaboration
English Proficiency

Visa sponsorship

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Keywords

Content Design
Content Strategy
Digital Products
Digital Experience
Copywriting
Content Creation
Inclusive Design
Accessibility Standards
Content Audits
Competitive Audits
Research and Testing
Design Research
Content Lifecycle
Metadata
Alternative Text
Information Graphics
Iconography
Go-to-Market Content
Design Principles
Legal Compliance
Regulatory Requirements
Banking
Customer Experience
Content Standards
Facilitation
Ideation

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