GMS Analyst (Gas Management Services)
- Chatham-Kent, ON, Canada
- Chatham, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- Raise is an established hiring firm with over 65 years of experience.
- Posting language
- English
- Posted
Original job description
- Contract Length: 12 months
- Work Type: Hybrid (In-Office: Monday, Tuesday & Thursday) (Remote: Wednesday & Friday)
- Locations: Chatham, ON
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Responsibilities
Job Overview:
- Join Gas Management Services (GMS), a fast-paced and collaborative team at the heart of Energy Services at Enbridge Gas. Every day, our work helps keep natural gas moving safely, reliably, and accurately for customers and suppliers across the Dawn Hub and interconnected pipeline network. In this role, you will contribute directly to revenue performance, operational excellence, and an exceptional customer experience.
- As a GMS Analyst, you will build valuable expertise in the natural gas market while solving real-time operational challenges. You will collaborate with teams across Enbridge Gas, customers, suppliers, and pipeline partners to ensure the seamless movement of natural gas. This role offers a unique opportunity to develop strong industry knowledge, expand your professional network, and see the direct impact of your work on one of North America's most important energy hubs.
- If you are motivated by meaningful work, continuous learning, problem-solving, and being part of a supportive team, this is an excellent opportunity to grow your career.
- Bring your curiosity, sound judgment, and commitment to excellence. Apply today!
- Take ownership of issuing, processing, and confirming natural gas flow requests for Enbridge Gas customers, suppliers, and pipeline operators.
- Help ensure the reliable operation of the energy network by validating daily gas flows across transmission pipeline interconnects, storage facilities, and third-party pipelines.
- Analyze operational and transactional data to prepare accurate monthly statements that support customer invoicing and verify gas supply and transportation charges.
- Serve as a trusted point of contact for customers, suppliers, and pipeline representatives by delivering timely, professional, and customer-focused support.
- Investigate discrepancies, identify root causes, and drive effective resolutions to maintain operational accuracy and customer confidence.
- Develop and maintain strong working relationships with customers, agents, marketers, and interconnecting pipeline partners.
- Share knowledge and provide practical guidance to fellow analysts, customers, and stakeholders to support business objectives and continuous improvement.
- Collaborate with cross-functional teams to support daily operations, resolve issues, and enhance service delivery.
- Contribute to operational excellence by ensuring work is completed accurately, efficiently, and in compliance with established processes and standards.
- A college diploma and/or university degree.
- Excellent communication and interpersonal skills, with a demonstrated ability to build trusted and productive working relationships.
- The ability to work independently, prioritize competing demands, and contribute effectively within a collaborative team environment.
- Strong analytical and problem-solving skills, supported by sound judgment and exceptional attention to detail.
- Proficiency with Microsoft Office applications, including Excel and Word, as well as web-based systems and tools.
- A willingness to learn new technologies and business processes, combined with the curiosity to continuously expand your knowledge.
- The ability to remain organized, focused, and effective while working in a fast-paced environment and managing tight deadlines.
- A customer-focused mindset with a commitment to delivering high-quality service and results.
- Two or more years of scheduling experience or comparable experience within the natural gas, energy, or related industries is considered an asset.
- Enjoy a varied schedule that keeps the work engaging and gives you broad exposure to daily gas operations. The role includes day and evening rotations, weekends, and an on-call schedule. Sample rotations are day (8:00 a.m.–5:00 p.m.), evening (2:00 p.m.–11:00 p.m.), and weekend (10:00 a.m.–11:00 p.m.).
- Final candidates may be required to complete a security screening, including a criminal records check.
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
To submit candidates for roles, our clients sometimes require personal information to confirm applicants' identities and legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.
#ENBC26
More about this job
Responsibilities
Process and confirm natural gas flow requests, validate daily flows across pipelines and storage facilities, and analyze operational data to prepare monthly statements supporting invoicing and charge verification. Support customers, suppliers, and pipeline partners by resolving discrepancies, coordinating with internal teams, and maintaining accurate, compliant operations.
Requirements
A college diploma and/or university degree is required, along with strong communication, analytical, organizational, and customer-service abilities and proficiency in Microsoft Office, including Excel and Word. Two or more years of scheduling or comparable experience in natural gas, energy, or a related industry is an asset; candidates should be able to manage competing priorities and tight deadlines.
Skills
- Natural Gas Scheduling
- Gas Flow Management
- Data Analysis
- Problem-Solving
- Customer Service
- Communication
- Relationship Building
- Attention To Detail
- Microsoft Excel
- Microsoft Word
- Prioritization
- Issue Resolution
- Operational Coordination
- Organization
- Continuous Improvement
Visa sponsorship
Not detected in the job text
Categories
- Energy
- Data & Analytics
- Customer Service & Support
- Logistics
Keywords
- Gas Management Services
- Natural Gas
- Gas Scheduling
- Gas Flow Requests
- Dawn Hub
- Pipeline Operations
- Transmission Pipelines
- Pipeline Interconnects
- Storage Facilities
- Energy Services
- Operational Data
- Transactional Data
- Monthly Statements
- Customer Invoicing
- Gas Supply Charges
- Transportation Charges
- Microsoft Excel
- Microsoft Word
- Web-Based Systems
- Customer Support
- Root Cause Analysis
- Operational Excellence
- Cross-Functional Collaboration
- Regulatory Compliance
- On-Call Rotation