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Added 6 mins ago
Manager – Business Technology/ Directeur, Système de gestion
Maples Group
Montreal, QC
Full-time
The Manager – Business Technology reports to the Senior Manager – Business Technology and is responsible for a team of business systems analysts that define the business systems strategy…
Added 6 mins ago
Human Resources Information System Analyst
Soho Square Solutions
Montreal, QC
Contract
As a key member of the HR Analytics & Insights team, the HRIS Analyst serves as a strategic partner to HR stakeholders and IT functions across BNP Paribas Americas. This role is responsible…
Added 21 mins ago
Senior Business Systems Analyst
BC Pensions
Victoria, BC
Full-time
Manage the business impact of system changes, including acceptance testing, implementation, post-implementation reviews, change management, problem resolution, user training and education;…
Added 21 mins ago
Business Application Analyst III
TD
Toronto, ON
Full-time
Review business & system requirements and system design documents to create test cases with detailed steps and expected results with a high degree of accuracy.
Added 36 mins ago
Guidewire Business Analyst
PEOPLE FORCE CONSULTING INC
Montreal, QC · Greater Montreal, QC
Contract
We are seeking a Senior IT Business Analyst to join the client’s Billing Technology team supporting a portfolio of initiatives centered around Guidewire BillingCenter and the ongoing…
Added 36 mins ago
Business Systems ERP Analyst - Finance /L’analyste principal systèmes financiers (ERP)
MDA Space
Sainte-Anne-de-Bellevue, QC
Full-time
The Business Systems ERP Analyst - Finance will work collaboratively with IT and other business areas to support the finance team in various initiatives ensuring current systems are…
Added 36 mins ago
Business Analyst
Two Circles
Vancouver, BC
Full-time
Experience working as a Business Analyst within consulting, professional services, technology delivery, or business transformation.
Added 36 mins ago
Applications Product Owner
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
Stelumar Advanced Manufacturing Inc. (SAMI or Stelumar) is a technology-driven company dedicated to revolutionizing homebuilding in Canada through advanced modular building solutions.…
Added 51 mins ago
Technology Partner Communications Manager
Equinix
Toronto, ON
Full-time
The Manager of Technology Partner Communications is the strategic communications owner for this high-visibility segment of our partner business. Working at the intersection of Product…
Added 1 hour ago
Corporate Actions Analyst
Calculated Hire
Toronto, ON
$30 to $35 CAD / hour
Full-time
The Reconciliations Analyst is responsible for supporting daily, weekly, and monthly reconciliation activities across accounts, securities, cash movements, transactions, and operational…
Added 1 hour ago
Business Analyst
Two Circles
Vancouver, BC
Full-time
Experience working as a Business Analyst within consulting, professional services, technology delivery, or business transformation.
Added 1 hour ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 1 hour ago
Retail Operations Specialist
Canadian Tire Corporation
Toronto, ON
Full-time
The Retail Operations Analyst is responsible for supporting the technology platforms, operational processes, and services that enable Canadian Tire Gas+ and rebranded Petro-Canada locations…
Added 1 hour ago
Senior Business Systems Analyst
BC Pension Corporation
Victoria, BC
Full-time
As a Senior Business Systems Analyst, you will play a key role in identifying system requirements, leading functional testing, resolving complex issues, and improving the efficiency and…
Added 2 hours ago
Bilingual HyperCare Consultant (French & English)
CrucialLogics
Montreal, QC
Work Experience: 2-3 years of experience in a Support Analyst or End User Support role in an Information Technology related field.
Added 2 hours ago
Business Analyst
Government of Newfoundland and Labrador
St. John's, NL
$74,093 to $96,321 CAD / year
Full-time
…functional aspects of the PeopleSoft Human Resource Management System (HRMS). This includes providing direction, guidance, expertise, and advisory services regarding all modules of HRMS.…
Added 2 hours ago
Retail Operations Specialist
Canadian Tire Corporation
Toronto, ON
Full-time
The Retail Operations Analyst is responsible for supporting the technology platforms, operational processes, and services that enable Canadian Tire Gas+ and rebranded Petro-Canada locations…
Added 2 hours ago
Senior Systems Analyst, Compliance Oversight
Metrolinx
Canada
Full-time
…operations and streamline processes to safeguard payment card information and support the integrity of the PRESTO fare collection…
Added 2 hours ago
Open Education Resource (OER) Application Developer
Fanshawe Toronto@ILAC
London, ON
Full-time
Post-secondary 3-year diploma or degree in Computer Programmer/Analyst, Information Technology and/or related field
Added 2 hours ago
Advisor IT Application Services
Enbridge
Toronto, ON · Edmonton, AB · Calgary, AB
Full-time
…financial processes, working closely with business stakeholders, technology teams, service providers, and vendors. You will help maintain stable and reliable application environments while…
Added 3 hours ago
Revenue Operations Analyst
Flywheel
Toronto, ON
Full-time
We are looking for a Revenue Operations Analyst to support the day-to-day operations of our revenue organization. This role will improve Salesforce data quality, maintain accurate…
Added 3 hours ago
Team Leader, Business Support Services
OPTrust
Toronto, ON
Full-time
Leads the business and technology teams in the business requirements gathering activities – organizes and lead business and system process reviews, engage business clients to elicit…
Added 3 hours ago
Senior Analyst, Macro Surveillance and Analytics
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
Full-time
Provides subject matter expertise on data, tools and systems. Works closely with external providers and/or technology teams leveraging APIs, structured data feeds, and secure pipelines to…
Added 3 hours ago
System Support Analyst
Ledcor
Toronto, ON
Full-time
As The System Support Analyst, reporting to the System Support Team Lead, you will ensure all end‑user devices operate smoothly and efficiently. This role handles a wide range of technical…
Added 3 hours ago
Team Leader, Business Support Services
OPTrust
Toronto, ON
Contract
Leads the business and technology teams in the business requirements gathering activities – organizes and lead business and system process reviews, engage business clients to elicit…

Raise

IT - Application Support Analyst - Senior

Toronto, ON, Canada

Pay: Pay Rate: $68.91/hr - $79.65/hr
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Location: Toronto, ON - Hybrid once per week (Wednesdays), every third Friday of the month
Pay Rate: $68.91/hr - $79.65/hr
Contract Length: 6 Months

We at Raise are hiring a IT - Application Support Analyst - Senior for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work

Responsibilities

As a member of CIBC’s Application Reliability Engineering Platform team, the Consultant, Site Reliability Engineering will play a key role in CIBC Digital and Client Experience Technology to support the Banking Centre Line of Business ensuring the seamless operation and ongoing improvement of application platforms across the organization. You will work closely with cross-functional teams providing technical expertise to resolve application and infrastructure technology issues on medium to highly complex projects in compliance with service standards, policies, and procedures.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

Technical Expertise- Manage and optimize automated application deployments across multiple environments, ensuring consistency and reliability. Monitor system health, performance metrics, and alerts to proactively identify and resolve issues before client impact. Participate in, and as required, lead incident response and post-mortem analysis to identify root causes and implement preventive measures.
Partnership - Continuously evaluate and improve systems, processes, and tools to enhance reliability, scalability, and efficiency. Define and maintain observability strategies to ensure visibility into application behaviors and performance. Participate in the on-call rotation for application support, responding to incidents and resolving technical issues. Balance feature development speed and system reliability by adhering to well-defined service level objectives (SLOs). Support AIOps initiatives to reduce manual intervention and improve operational intelligence through automation.
Continuous Improvement- Contribute to the development and execution of observability and telemetry strategies. Provide input to best practices, standards, and documentation for site reliability engineering (SRE) methodologies and technologies. Participate in defining standard reliability and resilience requirements for infrastructure and application components. Act as a point of escalation for production application issues, providing advanced troubleshooting and resolution.

Who You Are

You can demonstrate 5-10 years of experience. In site reliability engineering, application support, or DevOps roles, with a strong focus on application lifecycle automation and operational excellence. Demonstrated expertise in automating application deployments, incident response workflows, and operational tasks using scripting and orchestration techniques. Solid understanding of AIOps principles and hands-on experience applying automation and machine learning to improve observability, anomaly detection, and incident resolution. Proficiency in scripting and programming languages (e.g., Python, PowerShell, Bash, JavaScript) for building automation related to application monitoring, deployment, and recovery. Familiarity with application security best practices, including authentication, authorization, secrets management, and secure coding principles. Experience working with continuous integration and continuous delivery (CI/CD) pipelines and version control systems (e.g., GitHub), with a focus on application delivery and release automation. Working knowledge of observability strategies, including telemetry, logging, tracing, and alerting, to maintain application health and performance. Understanding of networking fundamentals as they relate to application performance and reliability. Experience with pipeline-integrated security scanning and compliance tools to support secure application delivery.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile, because it's the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You’re a certified professional. Bachelor’s degree or equivalent in Computer Science or Technical discipline.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

Must-Have Technical Skills

Strong knowledge of Unix/Linux
WebLogic / JBoss
OpenShift
DevOps methodologies
Jenkins / DevSecOps
Azure experience
Monitoring tools: Splunk and Dynatrace
Ticketing/incident management: ServiceNow and Jira

Nice-to-Have

Python/ PowerShell/JavaScript
Banking or CIBC experience is not a deal breaker.
A Computer Science degree is not mandatory. Candidates with a degree/diploma in a technical discipline, equivalent relevant experience, and/or relevant certifications can be considered.

Soft Skills

Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Demonstrated leadership skills with the ability to influence and collaborate across teams

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com

#FIN24

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More about this job

Responsibilities

Manage and improve application deployments, monitoring, observability, and reliability across environments, while proactively resolving production issues and participating in incident response and post-mortems. Collaborate with cross-functional teams to strengthen automation, security, resilience, and operational practices, including supporting on-call coverage and AIOps initiatives.

Requirements

Candidates should have 5–10 years of experience in site reliability engineering, application support, or DevOps, with expertise in deployment automation, incident response, scripting, observability, CI/CD, and application security. Technical requirements include Unix/Linux, WebLogic or JBoss, OpenShift, Jenkins/DevSecOps, Azure, Splunk, Dynatrace, ServiceNow, and Jira; a technical degree, diploma, equivalent experience, or relevant certifications may be considered.

Skills

Unix/Linux
WebLogic
JBoss
OpenShift
DevOps
Jenkins
DevSecOps
Azure
Splunk
Dynatrace
ServiceNow
Jira
Application Support
Site Reliability Engineering
CI/CD
Incident Management

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Application Support
DevOps
Application Reliability
Incident Response
Post-Mortem Analysis
AIOps
Observability
Telemetry
Logging
Tracing
Alerting
Service Level Objectives
CI/CD
GitHub
Unix/Linux
WebLogic
JBoss
OpenShift
Jenkins
DevSecOps
Azure
Splunk
Dynatrace
ServiceNow
Jira
Python
PowerShell
JavaScript

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