- Pay Rate: $55.35/hour, depending on experience
- Contract: Start Date ASAP
- End Date 2027-04-30 (6 months)
- Location: Calgary, Alberta
Raise is currently hiring a
Junior Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is a major Canadian airline.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The Junior Business Analyst (IT Performance & Observability) in this role is a key operational support role within our clients IT Performance and Observability team. Working under the guidance of a Senior Business Analyst and alongside cross-functional technical stakeholders, you will be responsible for offloading tactical data collection, consolidation, validation, and documentation work.
This role ensures high-quality analytical artifacts, requirement trackers, and project inputs are accurately maintained to support informed decision-making and advance core IT observability initiatives across the organizations technology ecosystem.
Responsibilities
- Data Collection & Consolidation: Gather, aggregate, and organize quantitative and qualitative inputs across multiple technical teams, systems, and operational stakeholders.
- Documentation & Artifact Management: Create and maintain requirements documentation, process workflows, action items, decision logs, and project tracking materials.
- Data Validation & Quality Control: Perform detailed checks to identify missing, inconsistent, or conflicting information; proactively execute follow-ups to close data gaps.
- Stakeholder Support & Coordination: Liaise between business units and technical teams to coordinate information flow, track deliverables, and prepare briefing summaries for Senior Business Analysts and leadership.
- Requirements & Analysis Assistance: Assist in basic requirements gathering, meeting facilitation support, scribing, and preparing analytical frameworks for senior team members.
Qualifications
- 1 to 3 years of practical experience in business analysis, project coordination, data coordination, or an IT operational support role.
- Proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, data cleaning formulas, formatting) and
- Proven track record of consolidating complex datasets from disparate sources and ensuring data accuracy and completeness.
- Demonstrated skill in writing clear, structured documentation, including technical notes, meeting minutes, decision matrices, and requirements artifacts.
- Ability to communicate effectively and build rapport with both business stakeholders and technical IT specialists.
- Preferred Asset Qualifications ("Nice-to-Haves")
- Prior experience working inside an enterprise IT organization or supporting technology modernization projects.
- Basic understanding of IT observability, system monitoring, event management, or APM tools (e.g., Dynatrace, Splunk, Datadog, ServiceNow, AppDynamics).
- Familiarity with process mapping tools (e.g., Microsoft Visio, Lucidchart) or requirements management practices.
- Education and Certifications
- Bachelor’s degree or diploma in Business Administration, Computer Science, Information Technology, or a related discipline (or equivalent practical experience).
Additional Requirement
Our client asks that candidates provide 2 Endorsements/References at the time of application: ( this could be a colleague/manager that worked with you on Recent Projects that relate to this role Ask them to provide a Quick Endorsement - testimonial in point form of your accomplishment / value added) to highlight your skills for this role
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.
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