Closed listing
Mutual Fund Administrator - Proficient
- Toronto, ON, Canada
Pay Rate: $27.00/hr · Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- Pay Rate: $27.00/hr
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
- Location: Toronto, ON - Onsite
- Pay Rate: $27.00/hr
- Contract Length: 6 Months
Responsibilities
- Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times. Includes but is not limited to: account set-up; address changes, investor changes, redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement
- Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)
- Apply all quality control procedures
- Reconciliation and settlement of daily trades
- Daily deposits and cheque processes
- Message all accounts where unusual actions have occurred
- Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate
- Communicate effectively with both internal and external client groups
- Work with Manager to update Desk Operating Procedures and other tasks as assigned.
- Strong technical and analytical skills in running/debugging various applications and macros.
- Responsible for quality of processing / client experience for assigned client groups
- Positive impact through effective management of workflow and support of team
- Effective resolution of escalated client or process issues
- Participate in client–specific process reviews and improvements, generally as assigned by Manager or Senior Manager
- Other Shareholder Services departments (Customer Contact Centre, Dealer Relations, Investigations, Reporting and Tax, Special Operations etc)
- NAV Production
- Custody
- Cash Management
- Pooled Funds
- Client Service
- External – Clients – mid level
- Transaction Processing - 80%
- Problem/ Issue investigation and resolution - 10%
- Projects as assigned by Manager - 10%
Behavioural
- Dedication to accuracy/ quality
- Ability to multitask own work with support of team
- Demonstrates initiative
- Team player
- Client focused
- Highly organized
- Results oriented
- Strong verbal and written communication
- Strong understanding the Mutual Fund and Segregated Fund administration and the Dealer network
- Expertise in Unitrax Recordkeeping System
- Working knowledge of FundSERV
- Ability to work long hours especially around peak season (RRSP), month-end and year–end to support the team. High-stress, demanding work environment.
- Ability to Work From Home
Essential
- Experience within Shareholder Services or similar multi-client mutual fund administration environment
- Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
- Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products
- Demonstrated ability to work successfully in a fast-paced, high stress environment
- Communicate effectively with both internal and external client groups
- Strong customer service skills
- Computer Literacy - Intermediate
- Sound technical and analytical skills in running/debugging various applications and macros including MS Office
- Proven track record in leading initiatives, managing cross-functional relationships
- Completion of IFIC Mutual Funds Operations Course
- Unitrax Recordkeeping System knowledge
- FundSERV knowledge
- Ability to read/write French is an asset
- 3+ Years of Mutual Fund industry experience
- NTH
- Unitrax
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
#FIN24
More about this job
Responsibilities
Process financial and non-financial mutual fund transactions, monitor workflow items, reconcile and settle trades, and maintain quality and accuracy standards. Investigate and resolve client or process issues, communicate with internal and external stakeholders, and contribute to procedure updates and process improvements.
Requirements
Requires at least three years of mutual fund industry experience, with experience in shareholder services or a similar multi-client administration environment and knowledge of mutual fund and segregated fund administration, taxation, and compliance. Strong customer service, communication, technical, and analytical skills are required; Unitrax experience is a must-have, while FundSERV knowledge and the IFIC Mutual Funds Operations Course are desirable.
Skills
- Mutual Fund Administration
- Segregated Fund Administration
- Transaction Processing
- Shareholder Services
- Unitrax
- FundSERV
- Financial Services
- Fund Taxation
- Regulatory Compliance
- Trade Reconciliation
- Settlement
- Workflow Management
- Quality Control
- Client Service
- Microsoft Office
- Process Improvement
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Administrative
- Customer Service & Support
Keywords
- Mutual Fund Administration
- Segregated Funds
- Shareholder Services
- Unitrax
- FundSERV
- IFIC Mutual Funds Operations Course
- Financial Services
- Registered Products
- Fund Taxation
- Compliance
- Regulation
- Transaction Processing
- Account Setup
- Redemptions
- Purchases
- Switches
- Trade Placement
- Trade Settlement
- Reconciliation
- Workflow Management
- Service Level Agreements
- Quality Control
- Client Service
- Process Improvement
- Microsoft Office
- Macros
- RRSP
- Custody
- Cash Management
- Pooled Funds