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Raise

Mutual Fund Administrator - Proficient

Toronto, ON, Canada

Pay: Pay Rate: $27.00/hr
Job type: Contract
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Location: Toronto, ON - Onsite
Pay Rate: $27.00/hr
Contract Length: 6 Months

We at Raise are hiring a Mutual Fund Administrator - Proficient for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work

Responsibilities

Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times. Includes but is not limited to: account set-up; address changes, investor changes, redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement
Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)
Apply all quality control procedures
Reconciliation and settlement of daily trades
Daily deposits and cheque processes
Message all accounts where unusual actions have occurred
Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate
Communicate effectively with both internal and external client groups
Work with Manager to update Desk Operating Procedures and other tasks as assigned.
Strong technical and analytical skills in running/debugging various applications and macros.

AUTHORITIES, IMPACT, RISK

Responsible for quality of processing / client experience for assigned client groups
Positive impact through effective management of workflow and support of team
Effective resolution of escalated client or process issues
Participate in client–specific process reviews and improvements, generally as assigned by Manager or Senior Manager

Key Relationships - Regional & Enterprise Wide

Other Shareholder Services departments (Customer Contact Centre, Dealer Relations, Investigations, Reporting and Tax, Special Operations etc)
NAV Production
Custody
Cash Management
Pooled Funds
Client Service
External – Clients – mid level

TIME ALLOCATION

Transaction Processing - 80%
Problem/ Issue investigation and resolution - 10%
Projects as assigned by Manager - 10%

WORKING CONDITIONS

Behavioural

Dedication to accuracy/ quality
Ability to multitask own work with support of team
Demonstrates initiative
Team player
Client focused
Highly organized
Results oriented
Strong verbal and written communication

Technical

Strong understanding the Mutual Fund and Segregated Fund administration and the Dealer network
Expertise in Unitrax Recordkeeping System
Working knowledge of FundSERV

SPECIAL CONDITIONS

Ability to work long hours especially around peak season (RRSP), month-end and year–end to support the team. High-stress, demanding work environment.
Ability to Work From Home

Experience

Essential

Experience within Shareholder Services or similar multi-client mutual fund administration environment
Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products
Demonstrated ability to work successfully in a fast-paced, high stress environment
Communicate effectively with both internal and external client groups
Strong customer service skills
Computer Literacy - Intermediate
Sound technical and analytical skills in running/debugging various applications and macros including MS Office

Desirable

Proven track record in leading initiatives, managing cross-functional relationships
Completion of IFIC Mutual Funds Operations Course
Unitrax Recordkeeping System knowledge
FundSERV knowledge
Ability to read/write French is an asset

Must Haves

3+ Years of Mutual Fund industry experience
NTH
Unitrax

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com

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More about this job

Responsibilities

Process financial and non-financial mutual fund transactions, monitor workflow items, reconcile and settle trades, and maintain quality and accuracy standards. Investigate and resolve client or process issues, communicate with internal and external stakeholders, and contribute to procedure updates and process improvements.

Requirements

Requires at least three years of mutual fund industry experience, with experience in shareholder services or a similar multi-client administration environment and knowledge of mutual fund and segregated fund administration, taxation, and compliance. Strong customer service, communication, technical, and analytical skills are required; Unitrax experience is a must-have, while FundSERV knowledge and the IFIC Mutual Funds Operations Course are desirable.

Skills

Mutual Fund Administration
Segregated Fund Administration
Transaction Processing
Shareholder Services
Unitrax
FundSERV
Financial Services
Fund Taxation
Regulatory Compliance
Trade Reconciliation
Settlement
Workflow Management
Quality Control
Client Service
Microsoft Office
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Mutual Fund Administration
Segregated Funds
Shareholder Services
Unitrax
FundSERV
IFIC Mutual Funds Operations Course
Financial Services
Registered Products
Fund Taxation
Compliance
Regulation
Transaction Processing
Account Setup
Redemptions
Purchases
Switches
Trade Placement
Trade Settlement
Reconciliation
Workflow Management
Service Level Agreements
Quality Control
Client Service
Process Improvement
Microsoft Office
Macros
RRSP
Custody
Cash Management
Pooled Funds

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