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ET
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Raise

SAP Support Technician

AB, Canada
Edmonton, AB, Canada

Pay Rate: $40.14/hour, depending on experience · Full-time

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Job details

Pay: Pay Rate: $40.14/hour, depending on experience
Job type: Full-time
Apply by: Nov 7, 2026
Experience: Minimum 5 years of related maintenance experience, preferably within the energy industry.
Posting language: English
Posted: Oct 8, 2026

Original job description

Pay Rate: $40.14/hour, depending on experience
Contract Length: 1 Year
Location: Foster Creek, Alberta

Raise is currently hiring a Contract SAP Support Technician on behalf of our client. Reporting to the CMMS Lead, Maintenance Work Management & Performance Department, this role provides end-user support and helps enhance maintenance work management processes and systems across the client’s SAGD facilities. Our Client, the third largest producer of Canadian oil and natural gas and the second largest refiner and upgrader with extensive midstream and downstream infrastructure.

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description

The Contract SAP Support Technician will provide end-user support for maintenance work management processes in SAP, focusing on work identification, execution, and closeout. The role will support process optimization, SAP functionality enhancements, training, coaching, reporting, and performance management.

The successful candidate will bring strong maintenance and SAP Plant Maintenance experience, along with knowledge of work management processes, reporting, Power BI, and maintenance standards within the energy industry.

Responsibilities

SAP & Work Management Support

Provide end-user support for SAP work management processes, including Notifications and Work Orders.
Support work identification, execution, and closeout activities.
Identify opportunities to optimize SAP functionality and reduce transactional work.
Recommend process and system improvements to increase efficiency.
Provide technical support and recommendations on SAP-related issues.
Prioritize system requirements and user requests based on organizational needs.

Training & Process Improvement

Deliver SAP training and develop related work instructions and procedures.
Coach users on SAP work management processes and standards.
Conduct audits to confirm alignment with established procedures and standards.
Support alignment and standardization of CMMS procedures and practices across sites.
Stay current with new technical applications and support implementation activities.

Reporting & Data Analysis

Manage SAP reporting and information requests.
Assist with the development of SAP and Power BI reports and KPIs.
Leverage corporate dashboards to monitor performance and support business requirements.
Perform data queries and report building.
Investigate critical metrics and reporting data to identify opportunities for improvement.

Stakeholder & Site Support

Coordinate with multidisciplinary teams across Calgary and other operating sites.
Support business needs across Foster Creek, Christina Lake, and Sunrise as required.
Provide backup support for other sites when needed.
Build strong working relationships with end users and multiple business partners.
Communicate effectively in a busy, multi-stakeholder environment.

Qualifications

Minimum 5 years of related maintenance experience, preferably within the energy industry.
Strong understanding of SAP Plant Maintenance (SAP PM).
Experience with Power BI and Microsoft Office.
Working knowledge of maintenance work management processes, standards, and procedures.
Experience with data queries and report development.
Experience working with integrated computer systems and new technologies.
Strong interpersonal, communication, negotiation, analytical, problem-solving, and organizational skills
Preferred Skills
Experience supporting CMMS processes and maintenance management systems.
Experience developing SAP and Power BI dashboards, KPIs, and reports.
Experience delivering SAP training and developing work instructions.
Experience supporting SAP process optimization and system enhancements.
Maintenance experience within oil & gas, energy, or SAGD operations.
Experience working across multiple operating sites and multidisciplinary teams.
Education and Certifications
High school diploma required; post-secondary education preferred.
Technical diploma or Maintenance Management Professional (MMP) certification is an asset.

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.

#WES

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More about this job

Responsibilities

Provide end-user support for SAP maintenance work management, including notifications, work orders, execution, and closeout, while identifying opportunities to improve processes and system functionality. Deliver training and coaching, support reporting and performance analysis, and coordinate with multidisciplinary teams across operating sites.

Requirements

Requires at least five years of related maintenance experience, preferably in the energy industry, with strong SAP Plant Maintenance knowledge and working knowledge of maintenance work management processes. Candidates should have experience with Power BI, Microsoft Office, data queries, and report development; a high school diploma is required, while post-secondary education is preferred.

Skills

SAP Plant Maintenance
SAP Work Management
CMMS Support
Maintenance Work Management
Power BI
SAP Reporting
Data Queries
Report Development
KPI Development
Process Optimization
SAP Training
Work Instructions
Maintenance Standards
Data Analysis
Stakeholder Coordination
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SAP
SAP Plant Maintenance
SAP Notifications
SAP Work Orders
CMMS
Maintenance Work Management
Power BI
Microsoft Office
Data Queries
Report Development
KPIs
Corporate Dashboards
Process Optimization
System Enhancements
End-User Support
Training
Work Instructions
Maintenance Standards
Audits
Performance Management
Data Analysis
SAGD
Oil And Gas
Energy Industry
Multidisciplinary Teams

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