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Added 9 mins ago
JI
Application Support Specialist, Halifax
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- Full-time
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PH
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Raise

Senior ServiceNow Developer

Calgary, AB, Canada

Pay Rate: $81.00 – $95.00/hour · Full-time

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Job details

Pay: Pay Rate: $81.00 – $95.00/hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Pay Rate: $81.00 – $95.00/hour
Location: Calgary, Alberta

Raise is currently hiring a Senior ServiceNow Developer on behalf of our client. Our client uses ServiceNow to support a variety of enterprise business processes, including ITSM, IRM/GRC, and CSM, and is expanding its CSM capabilities to support stakeholder interactions associated with the Restructured Energy Market. Our client is responsible for the safe and reliable operation of the Alberta Interconnected Electric System.

Description

The Senior ServiceNow Developer will provide hands-on technical expertise across ServiceNow applications, with a strong focus on ITSM, IRM/GRC, and CSM. You will work closely with business stakeholders, platform administrators, architects, and project teams to translate business requirements into scalable, secure, and maintainable solutions.

This role will be responsible for establishing development standards, participating in architectural reviews, developing workflows and integrations, troubleshooting complex platform issues, and ensuring solutions align with ServiceNow best practices, cybersecurity controls, and enterprise standards.

Reporting to the Manager, Enterprise Cloud Platforms, this is an exciting opportunity for a senior ServiceNow professional to serve as a technical leader and subject matter expert within a dynamic enterprise environment. You will lead the design, development, configuration, and implementation of complex ServiceNow solutions while providing technical guidance and mentorship to team members.

The successful candidate will bring extensive ServiceNow development experience and the ability to provide technical leadership across enterprise-scale initiatives while promoting continuous improvement and technical excellence.

Responsibilities

Lead the design, development, configuration, and implementation of ServiceNow solutions across ITSM, IRM/GRC, and CSM.
Provide technical leadership, mentorship, and guidance to developers, administrators, and project teams.
Design and build workflows, automations, integrations, and custom ServiceNow applications.
Collaborate with business stakeholders to understand requirements and translate them into scalable technical solutions.
Provide technical advice and hands-on development support across ServiceNow applications.
Lead troubleshooting and resolution of complex ServiceNow platform and integration issues.
Establish and promote development standards, coding practices, and platform governance.
Participate in architectural reviews and ensure solutions align with enterprise architecture and security requirements.
Conduct code reviews and support testing, deployments, upgrades, and release management activities.
Ensure ServiceNow solutions follow platform best practices, cybersecurity controls, and organizational standards.
Support continuous improvement initiatives across the ServiceNow platform.
Share ServiceNow knowledge, technical expertise, and best practices across the team.

Signs You’ll Enjoy This Role

You enjoy solving complex technical challenges in a large enterprise environment.
You thrive in a role where you can combine hands-on development with technical leadership.
You enjoy collaborating with business stakeholders, architects, developers, and project teams.
You are passionate about building scalable, sustainable, and maintainable ServiceNow solutions.
You enjoy mentoring others and sharing technical knowledge.
You are comfortable working with changing priorities and supporting enterprise transformation initiatives.
You take pride in following strong development, security, and platform governance practices.

A combination of these experiences and qualities will support your success in this role:

5+ years of hands-on ServiceNow development experience in an enterprise environment.
Degree or Diploma in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline.
ServiceNow Certified System Administrator (CSA) required.
One or more advanced ServiceNow certifications preferred, including:

Certified Application Developer (CAD)
CIS-ITSM
CIS-CSM
CIS-GRC/IRM
Certifications supporting the Certified Technical Architect (CTA) pathway

Strong hands-on experience with ServiceNow ITSM, IRM/GRC, and CSM.
Experience leading the technical delivery of ServiceNow projects, enhancements, and enterprise initiatives.
Advanced knowledge of JavaScript, Glide APIs, Business Rules, Client Scripts, Flow Designer, and ServiceNow integrations.
Demonstrated ability to design scalable ServiceNow solutions and translate business requirements into technical designs.
Strong understanding of ServiceNow security, data models, CMDB, and platform governance.
Experience supporting ServiceNow platform upgrades, release management, testing, and deployments.
Strong troubleshooting, analytical, and problem-solving abilities.
Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
Demonstrated technical leadership and mentoring capabilities.
Ability to work collaboratively across business, technical, architecture, and project teams.

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.

#WES

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More about this job

Responsibilities

Lead the design, development, configuration, and implementation of ServiceNow solutions across ITSM, IRM/GRC, and CSM, including workflows, integrations, automations, and custom applications. Provide technical leadership and mentorship, collaborate with stakeholders, resolve complex platform issues, and ensure solutions meet enterprise architecture, security, and governance standards.

Requirements

Requires at least five years of hands-on ServiceNow development experience, a ServiceNow Certified System Administrator certification, and strong experience with ITSM, IRM/GRC, and CSM. Candidates should have advanced knowledge of ServiceNow development tools and integrations, enterprise solution design, platform security and governance, and technical leadership; a relevant degree or diploma and advanced ServiceNow certifications are specified or preferred.

Skills

ServiceNow Development
ITSM
IRM/GRC
CSM
JavaScript
Glide APIs
Business Rules
Client Scripts
Flow Designer
ServiceNow Integrations
Workflow Automation
Technical Leadership
Mentoring
Platform Governance
Troubleshooting
Release Management

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
IRM/GRC
CSM
Restructured Energy Market
JavaScript
Glide APIs
Business Rules
Client Scripts
Flow Designer
ServiceNow Integrations
Custom Applications
Workflow Automation
ServiceNow Certified System Administrator (CSA)
Certified Application Developer (CAD)
CIS-ITSM
CIS-CSM
CIS-GRC/IRM
Certified Technical Architect (CTA)
CMDB
ServiceNow Security
Platform Governance
Enterprise Architecture
Cybersecurity Controls
Release Management
Platform Upgrades
Testing and Deployments
Utilities
Technical Leadership
Mentoring

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