Workforce Software Functional Consultant
- Saskatoon, SK, Canada
Pay Rate: $ 95.00 to 110.00/hour, depending on experience · Full-time
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Job details
- Pay
- Pay Rate: $ 95.00 to 110.00/hour, depending on experience
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
- Pay Rate: $ 95.00 to 110.00/hour, depending on experience
- Contract End Date: Dec 31, 2026
- Location: Saskatoon, Saskatchewan
Note: The primary pay rate is based on the rate for an incorporated contractor who owns their own business. However, we will also consider applications from candidates interested in a T4 arrangement, where applicable.
Description
The Workforce Software Functional Consultant in this role will provide targeted, short-term functional and technical support for our enterprise Workforce Software (WFS) Time & Attendance environment.
In this role, you will play a critical part in enhancing support capacity and reducing the existing backlog of enhancement requests, support tickets, and system configuration updates. Working closely with cross-functional business, HR, Payroll, and IT teams, you will troubleshoot complex issues, refine pay and scheduling rules, and ensure seamless integration with SAP SuccessFactors and enterprise Payroll systems across our operations.
Responsibilities
- System Configuration & Ticket Resolution
- Backlog Triage & Resolution: Analyze, troubleshoot, and resolve complex Tier 2/3 Workforce Software support tickets and backlog enhancement requests within agreed SLA timelines.
- Pay Rules & Configuration: Configure, test, and maintain Time & Attendance, Advanced Scheduling, and Pay Rules to align with corporate policies and union collective agreements.
- Logic & Formula Development: Write, maintain, and optimize complex SQL queries and mathematical formulas to handle custom workforce management logic and automated pay calculations.
- System Integration & Environment Support
- Integration Monitoring & Fixes: Support data flows and integration points between Workforce Software, SAP SuccessFactors Employee Central, and SAP Payroll.
- Release & Deployment Management: Assist in testing, quality assurance, system enhancements, patch releases, and production deployments to maintain system stability.
- Stakeholder Collaboration & Documentation
- Cross-Functional Partnering: Partner directly with Business Operations, HR, Payroll, and IT stakeholders to translate business needs into robust technical configurations.
- Knowledge Transfer & Process Documentation: Author clear system documentation, workflow diagrams, and configuration guides, providing knowledge transfer to internal team members to build ongoing internal capability.
- Minimum 5+ years of hands-on experience configuring, implementing, and supporting Workforce Software (Time & Attendance, Scheduling, Pay Rules).
- Minimum 3–5 years of practical experience using SQL and building complex mathematical or programming formulas/rules within workforce management tools.
- Proven background supporting end-to-end payroll integrations and enterprise-grade Workforce Management (WFM) ecosystems.
- Strong analytical thinking, root-cause troubleshooting abilities, and excellent written and verbal communication skills.
- Preferred Qualifications
- Direct experience supporting or integrating with SAP SuccessFactors (Employee Central & Payroll).
- Prior experience working within large, complex, heavy-industrial, or unionized labor environments.
- Familiarity with Canadian labor standards, shift differential rules, and mining/energy industry workforce structures.
- Education and Certifications
- Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Business Administration, Human Resources Management, or a related discipline. Alternative: A post-secondary Diploma in Computer Systems Technology / IT combined with equivalent direct hands-on experience.
- Current Workforce Software (WFS) Functional / Configuration Certification.
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.
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More about this job
Responsibilities
Configure and support Workforce Software Time & Attendance, scheduling, and pay rules; resolve complex support tickets and enhancement requests, and develop SQL queries and formulas for workforce management logic. Support integrations with SAP SuccessFactors and payroll systems, assist with testing and deployments, and document configurations while collaborating with business, HR, Payroll, and IT teams.
Requirements
Requires at least five years of hands-on Workforce Software configuration and support experience, along with three to five years of SQL and formula or rule development experience. Candidates should have experience with payroll integrations and enterprise workforce management systems; a relevant bachelor's degree or IT diploma, and current Workforce Software functional or configuration certification, are specified.
Skills
- Workforce Software Configuration
- Time And Attendance
- Advanced Scheduling
- Pay Rules Configuration
- SQL
- Mathematical Formulas
- Payroll Integration
- SAP SuccessFactors
- SAP Employee Central
- SAP Payroll
- Troubleshooting
- Root-Cause Analysis
- System Testing
- Release Management
- Technical Documentation
- Stakeholder Collaboration
Visa sponsorship
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Categories
- Technology
- Human Resources
- Consulting
Keywords
- Workforce Software
- Time And Attendance
- Advanced Scheduling
- Pay Rules
- SQL
- Mathematical Formulas
- Workforce Management
- Payroll Integration
- SAP SuccessFactors
- Employee Central
- SAP Payroll
- Enterprise Systems
- Tier 2 Support
- Tier 3 Support
- System Configuration
- Backlog Triage
- Root-Cause Troubleshooting
- System Integration
- Quality Assurance
- Release Management
- Production Deployment
- Union Collective Agreements
- Canadian Labor Standards
- Shift Differentials
- Mining
- Workforce Software Certification