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Support Services Manager
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- Full-time
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Office Clerk
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- Full-time
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311 Call Centre Representative (Tom Davies Square) - Bilingual - English/French
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Sudbury, ON · Greater Sudbury, ON
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ON · Ontario, Canada
- Full-time
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Property Manager
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MB · Manitoba, Canada
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Software Engineering Manager Risk Management Platform
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Ralph Lauren

Associate Manager

Halton Hills, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key decision makers in the absence of the General Manager, in addition to owning their duty of responsibility. Success is achieved through operational excellence, optimizing talent and new ways of selling, while ensuring the highest level of brand integrity standards.

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Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location
Understand and educate your team on sales and profit performance tools and resources
Create a consistent customer experience aligned to RL brand expectations by supporting the store vision
Assist in the creation of the store client development strategy and lead community outreach in your market
Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core, who can deliver the store vision
Drive networking and recruitment activities in your store market
Actively engage in ongoing talent development conversations, providing employees coaching, feedback and learning opportunities
Maintain exceptional productivity standards through managing processes and store execution, including supporting with inventory control and management to achieve store shrink goals.
Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result
Uphold all company policies and procedures
Provide feedback to General Manager & District Director, identifying high profit potential and category business trends for your store market
Ensure sales floor and all store standards exceed expectations at all times
Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

College Degree or equivalent a plus
Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
Ability to operate the register, stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
Business acumen
Strong planning and prioritization/time management skills

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More about this job

Responsibilities

Support the General Manager with business planning, sales and profit performance, talent strategy, client development, and community outreach. Lead store execution and operational standards, including inventory and shrink management, while delivering an inclusive customer experience aligned with Ralph Lauren brand expectations.

Requirements

Retail management or similar experience in a complex, high-volume, or high-profile specialty environment is preferred; a college degree or equivalent is a plus. Candidates should demonstrate strong communication, business acumen, planning and prioritization, relationship-building, and the ability to meet the physical and flexible-scheduling demands of store work.

Skills

Retail Management
Business Acumen
Strategic Planning
Sales Performance Analysis
Profitability Management
Customer Experience
Client Development
Community Outreach
Talent Development
Recruitment
Coaching And Feedback
Inventory Control
Shrink Management
Technology Adoption
Communication
Planning And Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Store Operations
Strategic Planning
Business Trends
Sales Performance
Profitability
Customer Experience
Brand Integrity
Client Development
Community Outreach
Talent Strategy
Recruitment
Talent Development
Coaching
Feedback
Inventory Control
Shrink Management
New Ways Of Selling
More Ways To Shop
Company Policies And Procedures
Sales Floor Standards
Inclusive Environment
Business Acumen
Time Management
Retail Apparel And Fashion

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