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Ralph Lauren

Selling Manager

Halton Hills, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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As a Selling Manager, you will play a crucial role within the Store Leadership team by executing strategic plans to ensure a profitable business in a dynamic and complex environment. Success is achieved through championing advanced selling tools and executing comprehensive daily/weekly business objectives by assigning and managing tasks, goals, and priorities for the team. Your role will be pivotal in driving sales performance, enhancing customer satisfaction, and fostering a collaborative team environment.

You will lead by example, providing feedback, coaching, and support to the sales team, ensuring they are equipped with the necessary skills and knowledge to meet and exceed sales targets. Additionally, you will be responsible for monitoring sales metrics, sharing performance data, and executing strategies to optimize performance and achieve goals. In this role, you will also support and lead a small team, ensuring effective communication, coordination, and development of team members to maximize their potential and contribute to the overall success of the store. Selling Managers are leaders with potential for future Management roles within Ralph Lauren where you can begin to write your Next Great Chapter.

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Team Development & Leadership

Foster a collaborative team environment through open communication, feedback, and recognition
Drive team performance through coaching, goal-setting and development
Monitor and achieve sales targets, KPIs and performance metrics
Model selling behaviors and lead by example on the sales floor
Act as mentor to employees, providing guidance to enhance skills and product knowledge
Support training programs aligned with selling and brand standards
Provide feedback to Store Management on team performance and development needs
Demonstrate and champion Ralph Lauren's Cultural Focus Areas (CFAs) and Success Drivers through leadership and daily interactions

Customer Experience & Business Operations

Implement clienteling strategies to build customer loyalty
Execute promotional activities and sales events
Ensure consistent customer experience aligned with Ralph Lauren and CEL standards
Support customer complaint resolution, escalating as needed
Champion new technology for New Ways of Selling and More Ways to Shop
Communicate sales and profit performance tools to the store team
Report product category opportunities and support store merchandising needs
Support inventory control and maintain productivity standards

Administration & Compliance

Participate in recruitment and interviews as needed
Supervise daily cash transactions, deposits, and register balancing
Ensure compliance with health/safety regulations and company policies
Create an inclusive environment aligned with Ralph Lauren values and Cultural Focus Areas

Retail Supervisory or similar industry experience
Fashion insights and awareness of industry trends a plus
Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
Ability to operate the register, stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
Business acumen
Strong planning and prioritization/time management skills

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and develop the sales team through coaching, goal-setting, feedback, and role modeling while monitoring sales targets and performance metrics. Deliver a consistent customer experience, support store operations and inventory needs, and ensure compliance with company policies and safety requirements.

Requirements

Candidates should have retail supervisory or similar industry experience, strong communication and business acumen, and a record of building positive working relationships. The role requires schedule flexibility, the ability to work on the sales floor and perform physical tasks including lifting up to 30 pounds, and strong planning and prioritization skills.

Skills

Retail Supervision
Sales Performance Management
Team Leadership
Coaching And Development
Customer Experience
Clienteling
Business Acumen
Planning And Prioritization
Time Management
Communication
Fashion Industry Awareness
Inventory Control
Cash Handling
Merchandising Support
Conflict Resolution
Compliance

Visa sponsorship

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Keywords

Retail Supervision
Sales Targets
Key Performance Indicators
Sales Metrics
Clienteling
Customer Loyalty
New Ways Of Selling
Promotional Activities
Sales Events
Customer Complaint Resolution
Product Category Opportunities
Store Merchandising
Inventory Control
Cash Transactions
Deposits
Register Balancing
Health And Safety Regulations
Recruitment
Training Programs
Brand Standards
Cultural Focus Areas
Success Drivers
Fashion Trends
Customer Experience
Team Development

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Work requirements

Jobs in Canada