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Added 1 min ago
Gestionnaire, Solutions clients I+S/I+S Customer Solutions Manager
Univar Solutions
Toronto, ON · Dorval, QC
Added 1 min ago
MI
Senior Associate, Business Intelligence & Reporting Developer
MUFG Investor Services
Toronto, ON
- $62,250 to $91,300 CAD / year
- Full-time
Working within the Business Data Office, this role contributes to the establishment of enterprise reporting standards and a trusted, single source of truth by transforming complex business…
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Toronto, ON
- Full-time
…validation, designing unit/integration tests, providing actionable insights for improvement, and documenting all findings/recommendations to ensure the model logic correctness, and…
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Data Platform Engineer
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Montreal, QC
- Full-time
Join BRP’s dynamic and inclusive Data & Analytics team in Canada, and help build and shape the Data and AI platform at one of the world’s most innovative companies. We are a team that…
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Team Lead, Space Planning
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- Full-time
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…performance, progress, and outcomes. Deliver clear, actionable insights through dashboards and executive briefings to inform timely decision-making and continuous…
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Prospect Development and Analytics Officer
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- $65,000 to $70,000 CAD / year
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Team Lead, Space Planning
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Ralph Lauren

Selling Supervisor

Halton Hills, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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As a Selling Supervisor, you will contribute as a member of the Store Leadership team by executing strategic plans to ensure a profitable business. Success is achieved through championing selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals, and priorities for the team. Your role will be pivotal in driving sales performance, enhancing customer satisfaction, and fostering a collaborative team environment. You will lead by example, providing feedback, coaching and support to the sales team, ensuring they are equipped with the necessary skills and knowledge to meet and exceed sales targets. Additionally, you will be responsible for monitoring sales metrics, sharing performance data, and executing strategies to drive performances and achieve goals.

Selling Supervisors are leaders within the store and the entry point for future Management roles within Ralph Lauren where you can begin to write your Next Great Chapter.

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Team Development & Leadership

Foster a collaborative team environment through open communication, feedback, and recognition
Drive team sales performance through coaching and development
Monitor and achieve sales targets, KPIs and performance metrics
Model selling behaviors and lead in performance metrics
Act as mentor to employees, providing guidance to enhance skills and product knowledge
Support training programs aligned with brand standards
Provide feedback to Store Management on team performance and development needs

Customer Experience & Business Operations

Sell 50% of the time, implement clienteling strategies to build customer loyalty
Execute promotional activities and sales events
Ensure consistent customer experience aligned with Ralph Lauren and CEL standards
Support customer concern process, escalating as needed to senior Management
Champion new technology for New Ways of Selling and More Ways to Shop
Communicate sales and profit performance tools to the store team
Report product category opportunities and support store merchandising needs
Support inventory control and maintain productivity standards

Administration & Compliance

Participate in recruitment and interviews as needed
Supervise daily cash transactions, deposits, and register balancing
Ensure compliance with health/safety regulations and company policies
Create an inclusive environment aligned with Ralph Lauren values and Cultural Focus Areas

Retail Supervisory or similar industry experience
Fashion insights and awareness of industry trends a plus
Excellent leadership and communication skills Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
Ability to operate the register, stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
Possess and demonstrate business acumen
Strong planning and prioritization/time management skills

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More about this job

Responsibilities

Lead and coach the sales team, monitor sales targets and performance metrics, and deliver a consistent customer experience through selling and clienteling. Support store operations, including promotional events, merchandising, inventory control, cash transactions, recruitment, and compliance with company policies and safety regulations.

Requirements

Retail supervisory or similar industry experience is required, along with strong leadership and communication skills, business acumen, and the ability to build positive working relationships. Candidates should be able to meet the physical demands of the role, work a flexible schedule, and demonstrate strong planning, prioritization, and time-management skills; fashion industry awareness is a plus.

Skills

Team Leadership
Sales Coaching
Sales Performance Management
Customer Service
Clienteling
Communication
Product Knowledge
Business Acumen
Planning and Prioritization
Time Management
Inventory Control
Cash Handling
Merchandising
Recruitment
Compliance
Fashion Industry Awareness

Visa sponsorship

Not detected in the job text

Keywords

Retail Supervision
Sales Targets
Key Performance Indicators
Sales Metrics
Team Development
Coaching
Clienteling
Customer Experience
Customer Loyalty
Promotional Activities
Sales Events
New Ways of Selling
Product Knowledge
Store Merchandising
Inventory Control
Cash Transactions
Register Balancing
Recruitment
Health and Safety Compliance
Brand Standards
Business Acumen
Performance Feedback
Retail Apparel and Fashion

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