Bilingual Contract Administrator I

Opportunity: Distributor Services has an opportunity for Bilingual Contract Administrators. As the successful candidate, you will be accountable for contracting, licensing, and transfers of business.

Job Description: Contract Administrator I

Location Address: 100% remote. If someone wants to work hybrid its an option but not required.

Duration: 3-Month Contract with the possibility of extension

Schedule Hours: 8am-4pm Monday-Friday; standard 37.5 hrs/week. Once trained could be shifted if needed 9-5

Advantages
•Remote role
•Competitive Salary
•Global opportunities for professional growth and development
•3 months contract with a strong potential of extension

Responsibilities
• Review contracting requirements and process new advisor requests within multiple systems.
• Review licensing in line with advisor contracting and provincial requirements.
• Complete research and movement of business between advisors.
• Handle ongoing administrative maintenance for advisors contracted.
• Ensure processes are in line with policies, compliance, and regulatory requirements.
• Ensure processes being followed are in line policies as well as compliance and regulatory requirements
• Communicate with internal and external partners using strong bilingual oral and written communication skills.
• Work effectively under pressure, handling high volumes and meeting expected SLAs.
• Demonstrate organizational and priority management skills with strong attention to detail.
• Provide excellent customer service and relationship management.
• Collaborate and support in a team environment with minimal supervision.

Qualifications
Must have Skills:
1. Strong Bilingual oral and written communication skills are required to communicate with internal and external partners (written and verbal fluent in both English and french)
2. Familiarity with complex Distribution systems (or an aptitude to learn new software)
3. Experience with Excel
4. Experience and/or knowledge in insurance industry

Nice to have Skills:
1. Knowledge of license requirements in all provinces. (very strong nice to have)

Soft Skills:
• Ability to work effectively under pressure handling high volumes and meet expected SLAs
• Organizational and priority management skills with strong attention to detail
• Excellent customer service and relationship management skills
• Collaborate and be supportive in a team environment with minimal supervision

Education:
• Bachelor's degree is a nice to have but we focus more on experience

Summary
Please apply directly with your resume to be considered for this opportunity.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.