Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 month ago
Painter
JK Home Services - KW
Stratford, ON
…company based in New Hamburg that is looking for motivated team members who want to lead others and work directly with…
Added 1 month ago
JH
Seasonal Crew Painter
JK Home Services - KW
Cambridge, ON
- $17.5 to $25 CAD / hour
…no further! We are seeking Seasonal Crew Leader to join our team in Cambridge/Kitchener, for the summer of 2024! As a Crew lead, you will be responsible for leading a crew of painters and…
Added 1 month ago
Adaptive Insights Consultant (Any)
Peoplevisor LLC
AB
Be the Adaptive Insights Planning and Budgeting functional expert and lead clients through the entire systems development lifecycle
Added 1 month ago
Senior Control Systems Engineer - Canada
Logical Systems Inc.
Mississauga, ON
a desire for continual challenge and development,
Added 1 month ago
Business Development Representative
Lassie
Toronto, ON
…complete the workflows that keep the office moving every day. Our team is small, flat, and ambitious. We value craft, intellectual rigor, and direct…
Added 1 month ago
Deployment Strategist
Lassie
Toronto, ON
…complete the workflows that keep the office moving every day. Our team is small, flat, and ambitious. We value craft, intellectual rigor, and direct…
Added 1 month ago
Provincial Department Head, Department of Medicine
University of Saskatchewan
Saskatoon, SK
…leadership, including mentorship, faculty recruitment, and development. The ideal candidate will be collaborative, engaging, and strategic, with the ability to lead and inspire diverse…
Added 1 month ago
Associate Vice-President, Human Resources
University of Lethbridge
Lethbridge, AB
…including the launch of a new medical program and the planned development of an engineering program, the University is poised for transformative…
Added 1 month ago
U
Team Lead - Enterprise Account Management, Retail
Uber
Toronto, ON
- $126,000 to $140,000 CAD / year
As a Team Lead for Enterprise Account Management, you will front the charge for one of Uber’s most critical growth frontiers. You are responsible for a high-stakes portfolio of major…
Added 1 month ago
Marketer, ABM
Thomson Reuters Holdings Inc.
Toronto, ON
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.…
Added 1 month ago
A
Journeyman Refrigeration Mechanic
adecco
Saskatoon, SK
- $50 to $65 CAD / hour
You will help lead a growing team, support apprentices and junior technicians, and serve as a trusted technical resource for customers and coworkers. Over time, this position offers a clear…
Added 1 month ago
A
Supply Chain & Vendor Manager
adecco
Richmond Hill, ON
- $90,000 to $100,000 CAD / year
Lead automotive accessories programs from development through launch.
Added 1 month ago
Project Manager (contract)
Teck
Kimberley, BC
Lead and support direct reports while fostering accountability, professional development, and high-performance project execution.
Added 1 month ago
RH
Assurance Manager (CA firm, hybrid)
Robert Half
London, ON
- $95,000 to $145,000 CAD / year
…Ontario. This role combines technical audit expertise with team leadership, helping to deliver accurate financial reporting and practical recommendations to clients across a range of…
Added 1 month ago
CLK 12 - Dispatcher
BC Public Service
Williams Lake, BC
We are excited to welcome new members to the Cariboo Fire Centre Dispatch team, comprised of one dispatch supervisor, one dispatch lead and seven dispatchers. Our established team plays a…
Added 1 month ago
Strategic Account Manager
LexisNexis Risk Solutions FL Inc. Company
Toronto, ON
Are you ready to lead relationships with the largest Canadian-based commercial organizations and drive revenue growth across a portfolio of named strategic accounts?
Added 1 month ago
Senior Project Engineer
CAABB ABB Inc.
Québec, QC
…(Canada), you will be part of a dynamic and multidisciplinary team. You will supervise and guide the development of instruments in the space and defense (SDS) sector. You will be…
Added 1 month ago
FinOps AI / ML Engineer Manager
Accenture LLP Company
Canada
(If Associate’s Degree, must have minimum 6 years work experience)
Added 1 month ago
Scientist I OR Scientist II, DevOps Drug Substance, ONSITE, Fremont CA
BoehringerPRD
Canada
Supports, and may lead a small team in pursuit of, the development of scalable mammalian cell culture, harvest, and purification processes for biologics.
Added 1 month ago
RC
Project Manager
Randstad Canada
Edmonton, AB
- $100,000 to $150,000 CAD / year
…infrastructure projects are executed. You will join an award-winning team of professionals dedicated to minimizing environmental impact while maximizing community value across diverse…
Added 1 month ago
Manager, NA Capital & MRO Procurement
McCain Foods
Florenceville-Bristol, NB
Lead execution and delivery of MRO procurement initiatives across North America manufacturing sites, translating category strategies into operational results.
Added 1 month ago
Superintendent- Commercial CCDC-2 - Calgary, Alberta
Skygrid Construction Inc
Calgary, AB
…institutional, and residential markets, by utilizing our collaborative team approach to fulfill their building’s…
Added 1 month ago
Superintendent- Greater Toronto Area
Skygrid Construction Inc
Toronto, ON
…institutional, and residential markets, by utilizing our collaborative team approach to fulfill their building’s…
Added 1 month ago
T
Technologist, Metallurgy & Technology
Teck
Trail, BC
- $99,684 to $107,808 CAD / year
…Metallurgy & Technology is responsible to develop, manage and lead technical investigations that contribute to the development and improvement of operating plant processes and process…
Added 1 month ago
ST
Pharmacist, Hourly Part Time Day
SDM Toronto Queen (Alyssa Debaie Pharmacy Inc)
Toronto, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs

Randstad Canada

Bilingual Customer Service Representative

Mississauga, ON, Canada

$55,000 to $60,000 CAD / year

Apply on randstad.ca About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $60,000 CAD / year
Apply by: Nov 26, 2026
Experience: Minimum of 3 years of experience in customer care or similar roles
Posting language: English
Posted: Sep 15, 2026

Original job description

Are you a seasoned professional in customer care looking to illuminate your career with an international leader in premium outdoor lighting? At Randstad, our recruiters are experts in connecting top-tier talent with world-class organizations. We are currently seeking a Bilingual Customer Service Representative (EN/FR) to join a growing team in Mississauga. This is a pivotal role within the Randstad Professional specialization, specifically focusing on the customer care sector.

As a global leader in talent solutions, Randstad is your partner in navigating the professional landscape. Our client, a high-end international scale-up in the lighting industry, is looking for a leader who can deliver a premium brand experience while driving process improvements. This is a permanent, full-time position located in the heart of Mississauga, ideal for someone who thrives in a "go-getter" culture and values professional fulfillment.

The Customer Service Representative is a critical member of the customer care department, responsible for delivering high-quality support to both B2B and B2C clients. In this Randstad Professional role, you will act as a primary point of expertise, handling complex inquiries and escalations while mentoring junior team members. Your mission is to ensure that every interaction reflects the premium quality of our client's modern, highly-tested lighting products.

As the organization expands its North American footprint, you will play a key role in scaling customer care operations. This involves overseeing order management, monitoring webshop performance, and proactively resolving bottlenecks in the administrative workflow. You will be a bridge between various departments - including sales and logistics - to ensure a seamless and efficient service organization.

Culture is at the heart of this organization. We are looking for a Customer Service Representative who brings a team-player mindset and strong work ethic to the Mississauga office. Because you will be supporting a diverse North American market, including clients across Canada and the United States, clear and professional communication is essential.

Bilingualism Requirements
Our client values linguistic diversity to better serve their expanding market. While the primary language of operation is English, proficiency in French or Spanish is considered a significant asset for this role, as approximately 25% of the volume may require support in these languages.

Advantages
• Competitive annual salary of $55000-60000
• Performance-based monthly bonus structure
• Comprehensive benefits package including dental and a healthcare spending account
• Global learning and development budget of €2,000 every two years for coaching and training
• 3 weeks of vacation
• Modern, high-end work environment with a focus on a supportive and social culture
• Opportunities for professional growth into team lead or sales roles as the company grows

Responsibilities
• Act as the primary point of contact for complex customer care inquiries and escalations
• Provide expert guidance on product installations, pricing, and high-impact service recovery cases
• Oversee the accurate processing of orders, invoices, and customer data within SAP and HubSpot systems
• Monitor order flow proactively to identify and resolve operational bottlenecks
• Manage complex return and warranty processes across logistics, sales, and product departments
• Identify recurring service issues and initiate structural process improvements
• Oversee online reviews and customer feedback to improve digital service quality
• Act as a mentor and sparring partner for junior team members and the Team Lead
• Drive the adoption of AI and automation tools to optimize customer care workflows

Qualifications
• Bachelor's degree or equivalent professional experience level
• Bilingualism in French is a requirement/a very strong asset!
• Minimum of 3 years of experience in customer care or similar roles
• Previous experience in a senior, specialist, or mentoring capacity
• Strong experience working in a B2B environment
• Advanced proficiency in English; French or Spanish is a major asset
• Proven experience with CRM and ERP systems
• Availability to work 9:00 AM to 6:00 PM onsite at the Mississauga office
• Affinity for technical products or high-end design is preferred

Summary
We are your partner for talent, helping you build a successful career that offers both professional fulfillment and growth. Our expert recruiters are ready to help you take this next step in the customer care industry with a global leader that truly values your contribution.

If this Customer Service Representative role isn't the perfect fit, reach out to us today to explore other exciting career opportunities.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.

Apply on randstad.ca About employer

More about this job

Responsibilities

The Customer Service Representative will handle complex customer inquiries and escalations, process orders and warranties, and coach junior team members. The role also works across sales and logistics to fix bottlenecks and improve service.

Requirements

Candidates need at least 3 years in customer care, strong B2B experience, advanced English, and French (or Spanish) as a major asset. Experience with CRM and ERP systems and a senior or mentoring background are also expected.

Skills

SAP
HubSpot
CRM systems
ERP systems
Order management
Invoice processing
Warranty and returns management
Customer escalation handling
Service recovery
B2B customer support
Process improvement
Mentoring
Online review monitoring
Webshop monitoring
AI and automation tools
Bilingual English and French communication
Spanish communication
Product knowledge
Cross-department coordination
Customer data management

Benefits

Performance-based monthly bonus
Dental and healthcare spending account
Learning and development budget
3 weeks of vacation
Professional growth opportunities

Keywords

Customer Service Representative
customer care
bilingual
French
Spanish
B2B
SAP
HubSpot
CRM
ERP
order management
warranty
returns
escalations
customer support
Mississauga
lighting
mentoring
process improvement
AI automation

Seniority

Mid level

Perks

Generous paid time off
Performance bonus

Tools

SAP
HubSpot

Languages

English
French

Report this job

Work requirements

Jobs in Canada