Change Management Specialist
- Toronto, ON, Canada
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Job details
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- Contract
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- Posting language
- English
- Posted
Original job description
Role Overview
As a Change Management Specialist, you will lead organizational readiness, adoption, and long-term sustainment for new internal controls across the enterprise. Operating at the intersection of governance and daily operations, you will translate complex compliance and control requirements into practical, user-friendly guidance. Your primary focus will be guiding stakeholders from awareness to full operational integration, ensuring new controls stick well beyond initial project rollout.
Key Responsibilities
- Conduct thorough stakeholder and operational impact assessments to pinpoint where new controls affect day-to-day workflows, building targeted change strategies to bridge those gaps.
- Design and execute end-to-end communication, training, and awareness programs that translate technical control changes into clear, actionable guidance for diverse audiences.
- Partners with cross-functional teams and leadership to proactively identify adoption risks, address resistance, and close knowledge gaps before they impact compliance.
- Equip managers to model and reinforce expected behaviors, establish adoption metrics to track progress, and implement corrective actions to embed controls into business-as-usual (BAU) operations.
What You Bring
- 7+ years leading organizational change initiatives, ideally within large-scale transformation, risk, compliance, governance, internal controls, or process improvement environments.
- Deep expertise in recognized change management frameworks (e.g., Prosci/ADKAR) and a proven track record of executing impact assessments, change strategies, and user adoption plans.
- Exceptional interpersonal, written, and verbal communication skills, with the ability to influence and build consensus across all organizational levels without direct authority.
- Comfort navigating ambiguity, backed by sharp analytical, organizational, and root-cause problem-solving capabilities.
If you’re qualified and interested in this opportunity, send your resume in word format to Hira Khan at hira.khan@randstad.ca.
More about this job
Responsibilities
Assess how new internal controls affect stakeholders and workflows, then develop targeted change strategies, communications, training, and awareness programs. Partner with leaders and cross-functional teams to manage adoption risks, equip managers to reinforce expected behaviors, track adoption, and embed controls into business-as-usual operations.
Requirements
Requires 7+ years leading organizational change initiatives, ideally in transformation, risk, compliance, governance, internal controls, or process improvement. Candidates should have expertise in recognized change frameworks such as Prosci/ADKAR, experience with impact assessments and adoption plans, strong communication and influencing skills, and analytical problem-solving abilities.
Skills
- Organizational Change Management
- Stakeholder Impact Assessment
- Operational Impact Assessment
- Change Strategy
- Communication Planning
- Training Program Design
- Awareness Programs
- Stakeholder Engagement
- Risk Identification
- Resistance Management
- Adoption Metrics
- Internal Controls
- Prosci
- ADKAR
- Root-Cause Analysis
- Consensus Building
Visa sponsorship
Not detected in the job text
Hiring contact
Hira Khan
Hiring contact email
hira.khan@randstad.ca
Categories
- Management & Leadership
- Consulting
- Administrative
Keywords
- Organizational Readiness
- Change Management
- Organizational Adoption
- Long-Term Sustainment
- Internal Controls
- Governance
- Compliance
- Operational Workflows
- Stakeholder Impact Assessment
- Operational Impact Assessment
- Change Strategy
- Communication Programs
- Training Programs
- Awareness Programs
- Adoption Risks
- Resistance Management
- Knowledge Gaps
- Manager Enablement
- Adoption Metrics
- Business-As-Usual Operations
- Prosci
- ADKAR
- Process Improvement
- Root-Cause Problem-Solving