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Conversion Support Representative

  • Vancouver, BC, Canada

$27 CAD / hour · Contract

Apply on randstad.ca About employer

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Job details

Pay
$27 CAD / hour
Job type
Contract
Apply by
Experience
Minimum 1 year of experience in an administrative role
Working hours
35 hours per week
Posting language
English
Posted

Original job description

We are currently recruiting for one of our top clients in the insurance field as they are adding to their Conversion Support team to support a critical migration initiative.

Reporting to the Conversion Leader, the Conversion Support incumbent is responsible for recording insurance policy details, creating declaration pages for customers and performing other administrative functions. This is an excellent opportunity for an energetic, service-oriented team player interested in entering the insurance industry.

Does this sound like an exciting role to you?

This is a full time, contract opportunity.

Contract duration - up to 3 months
Fully ON SITE role
Office location - downtown Vancouver

Hours of operation - Mon to Fri, 8:30 am to 4:30 pm (1 hour lunch)
35 hours per week

Salary - $27/hr

Start Date - ASAP

Advantages
Competitive Salary of $27/hr
Opportunities for growth and advancement internally
Excellent collaborative work environment
Robust training support
Opportunity to gain experience in the insurance industry

Responsibilities
Data entry into the company's point of sale system
Create, mail, merge documents with accuracy and completeness
As directed, send policy cancellation letters by registered mail
Premium calculations on property insurance policies
Meet KPI’s for conversion data
Provide broker support for underwriters, including but not limited to contacting brokerages following up on missing information or duplicated declaration pages
Filing and photocopying documents, as well as other administrative tasks as required


Qualifications
Minimum 1 year of experience in an administrative role
High school diploma and some post-secondary education
Experience with MS Office Suite, especially Word and Excel and Adobe
Experience in the insurance industry is an asset
Strong written and verbal English communication skills
Strong attention to detail when processing repetitive tasks
Data entry accuracy
Professional, friendly, and courteous in all interactions with customers and colleagues
Thrives in a fast-paced environment and remains calm under pressure


Summary
If this role interests you, please visit www.randstad.ca to apply directly or send your resume directly to virangana.shah@randstad.ca with subject line - "Conversion Support Representative"

We appreciate all applications, however, only those who meet the requirements for this role will be contacted.

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
More about this job

Responsibilities

The Conversion Support Representative will enter policy data into the point-of-sale system, prepare and mail documents, and follow up with brokerages on missing or duplicate declaration pages. The role also calculates property insurance premiums and meets conversion KPIs.

Requirements

Candidates need at least one year of administrative experience, a high school diploma with some post-secondary education, and strong skills in Word, Excel and Adobe. Attention to detail, accurate data entry and clear English communication are essential.

Skills

  • Data entry
  • Point of sale system
  • Microsoft Word
  • Microsoft Excel
  • Adobe
  • Document preparation
  • Mail merge
  • Premium calculation
  • Broker communication
  • Filing
  • Attention to detail
  • Written English
  • Verbal English
  • Customer service
  • Time management

Benefits

  • Training support
  • Growth opportunities

Categories

  • Insurance
  • Administrative
  • Customer Service & Support

Keywords

  • Conversion Support
  • Insurance Administration
  • Data Entry
  • Policy Processing
  • Declaration Pages
  • Premium Calculation
  • Microsoft Word
  • Microsoft Excel
  • Adobe
  • Underwriting Support
  • Broker Support
  • Administrative Assistant
  • Contract
  • Vancouver
  • Insurance Clerk
  • Document Processing

Seniority

Entry level

Perks

  • Paid training

Tools

  • point of sale system
  • Adobe

Languages

  • English

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