Jobs in Quebec

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Added 20 hours ago
NB
Senior AI Advisor
National Bank of Canada
Montreal, QC
- Full-time
Analyze requests related to the development, use, or deployment of artificial intelligence solutions and direct them to the appropriate specialists when required.
Added 23 hours ago
RC
Costumer service agent - remote
Randstad Canada
Remote, Canada
- $25 to $26 CAD / hour
- Contract
- Remote
Thoroughly log contact details and inquiry information into a computerized tracking file (Excel).
Added 23 hours ago
TA
Operations Research Developer
Transat AT
Montréal, QC
- Full-time
- On-site
…business operations. Working closely with operations research specialists, data scientists, and business partners, the successful candidate will translate mathematical models and analytical…
Added 23 hours ago
CI
Warehouse Clerk
Christie Innomed Inc.
Saint-Eustache, QC
- Full-time
Day shift, Monday to Friday
Added 23 hours ago
PA
Domain Consultant - Canada
Palo Alto Networks, Inc.
Montréal, QC
- Full-time
…Solution Architect / Sales Engineer to join our team of global…
Added 23 hours ago
BL
SPÉCIALISTE BILINGUE, PRODUCTION DE DOCUMENTS - BILINGUAL SPECIALIST, DOCUMENT PRODUCTION
Borden Ladner Gervais LLP
Montréal, QC
- Full-time
· Veiller à ce que les niveaux de service soient maintenus au sein de l’équipe, quel que soit le quart de travail
Added 23 hours ago
Technology Project Manager
Vacances Air Canada / Air Canada Vacations
Montréal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 23 hours ago
AO
Special Education Technician
Algonquins of Barriere Lake School
QC
- $30 to $40 CAD / hour
Meet with students, parents, and teachers to provide advice, information, documentation, and referrals.
Added 23 hours ago
Senior Specialist Procurement - Travel & HR
CN
Montréal, QC
Provide technical guidance, coaching, and peer support to Procurement Specialists on purchasing and asset disposition procedures
Added 23 hours ago
RC
Senior Cyber Security Architecture Consultant
Randstad Canada
Montréal, QC
- Contract
…ecosystems. Operating as a pivotal technical strategist within the information security practice, you will embed robust defensive designs into enterprise-wide business and technology…
Added 23 hours ago
RC
Human Resources Technician
Randstad Canada
Knowlton, QC
- Full-time
Administer immigration applications, visa renewals, and foreign worker files in partnership with external immigration specialists.
Added 23 hours ago
Manager, Enterprise Data Platform & Governance
Vacances Air Canada / Air Canada Vacations
Montréal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 23 hours ago
Greenhouse Experience Specialist
Deloitte
Montréal, QC
Greenhouse Specialists blend organizational excellence and business acumen with the overarching mission to create exceptional client experiences at Deloitte. This is an exciting opportunity…
Added 23 hours ago
RC
Human Resources Technician
Randstad Canada
Knowlton, QC
- Full-time
Administer immigration applications, visa renewals, and foreign worker files in partnership with external immigration specialists.
Added 23 hours ago
QG
Head of Enterprise Architecture & Applications
Quadra Group
Vaudreuil-Dorion, QC
- $135,000 to $205,000 CAD / year
Flexible Hybrid Work Model: We support collaboration and connection through a hybrid work arrangement requiring a minimum of 3 days per week on-site
Added 23 hours ago
I
Gestionnaire de projets techniques / Technical Project Manager
Innovobot
Montréal, QC
- Full-time
Added 23 hours ago
A
Auditeur(trice) Adjoint(e) II/Staff Accountant II
Altis
Montréal, QC
- Full-time
Lieu: Centre-ville de Montréal, QC (Hybride, 3 jours au bureau, 2 jours en télétravail) · Un mode de travail hybride, 3 jours au bureau et 2 jours à distance
Added 23 hours ago
EC
Managing Consultant, Environment, Health and Safety (EHS) Auditor (Casual)
ERM Consultants Canada Ltd.
Montréal, QC
- $51.73 to $65 CAD / hour
- Part-time
…diverse industries, collaborate with ERM's global network of specialists, and make a meaningful impact through high-value audits, advisory services, and strategic EHS…
Added 23 hours ago
RC
Product Owner - Oracle Fusion Cloud
Randstad Canada
Montréal, QC
- Contract
Mentor and lead a high-performing team of finance systems specialists.
Added 23 hours ago
RC
Technical Project Manager - AI
Randstad Canada
Montréal, QC
- $71 to $74.22 CAD / hour
- Contract
…technology initiatives across enterprise data platforms, financial systems transformation, and AI-assisted software delivery workflows. Operating at the intersection of modern analytics and…
Added 23 hours ago
RC
Cybersecurity and Risk Analysis Specialists
Randstad Canada
Montréal, QC
- Contract
Cross-Border Exposure: Work closely with multi-disciplinary stakeholders and partners across Canada and the US
Added 23 hours ago
RC
Senior Digital Project Manager
Randstad Canada
Verdun, QC
- Contract
Plan, allocate, and optimize the workload for cross-functional teams, including developers, UX/UI designers, and QA specialists.
Added 23 hours ago
RC
Security Architecture Advisor bilingual
Randstad Canada
Montréal, QC
- Contract
…solution architects, development teams, and IT infrastructure specialists to embed robust security controls into enterprise solutions. Additionally, you will act as a Solution Architect for…
Added 23 hours ago
Bilingual Service Coordinator - FR/EN
Convergint Technologies Ltd
Laval, QC
Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.
Added 23 hours ago
TA
Director of Data Management and Business Intelligence
Top Aces (TAI)
Dorval, QC
- Full-time
…enterprise data function for Top Aces. Reporting to the Chief Information Officer, the Director defines how data is governed, integrated, protected, and used across aviation operations,…

Randstad Canada

Costumer service agent - remote

Remote, Canada

Remote

$25 to $26 CAD / hour · Contract

Apply on randstad.ca About employer

Applications open in a new tab.

Job details

Pay: $25 to $26 CAD / hour
Job type: Contract
Workplace: Remote
Apply by: Jan 9, 2027
Remote eligibility: Canada listed. Check the posting for province restrictions.
Experience: Minimum of 1 to 2 years of experience in a call center or high-volume customer service environment.
Posting language: English
Posted: Nov 11, 2026

Original job description

Our client, a renowned Quebec financial institution and industry leader in insurance, is actively seeking dynamic talent for top-tier temporary assignments. If you are looking for an exciting, 100% remote opportunity based in the Montreal area, this role is for you!

As a Customer Service Representative, you will play a key front-line role as the welcoming voice of the company for policyholders across the country. You will join a warm, collaborative team dedicated to delivering an outstanding customer experience, all while enjoying the convenience of working from home.

Advantages
Highly competitive pay rate of $25 to $26 per hour.

100% remote setup available from the Greater Montreal area (complete computer equipment provided and shipped directly to your home).

Stable daytime schedule of 35 hours per week: Monday to Thursday from 8:30 AM to 5:00 PM, and Friday from 8:30 AM to 4:00 PM (possibility of up to 40 hours/week for those looking to maximize their hours).

Temporary contract with a guaranteed minimum duration of one month and a very strong likelihood of extension.

Simple, reliable weekly payroll processing managed by Randstad.

Fast-track hiring process consisting of a single 15-minute virtual interview.

Responsibilities
Answer high-volume inbound calls with professionalism, courtesy, and empathy.

Identify the purpose of each call, answer standard tier-1 questions, and reassure policyholders using internal resources and FAQs.

Thoroughly log contact details and inquiry information into a computerized tracking file (Excel).

Escalate technical inquiries or cases requiring in-depth analysis to internal specialists for a call back within 24 to 48 hours.

Collaborate closely in a remote setting with supervisors and operational support teams.

Qualifications
Minimum of 1 to 2 years of experience in a call center or high-volume customer service environment.

Advanced proficiency in both French and English, spoken and written (conversational fluency required to handle calls nationwide from coast to coast).

Strong computer literacy, including rapid navigation in Microsoft Office (specifically Excel) while actively listening.

Keen customer service focus, impeccable courtesy, and the ability to maintain pace during back-to-back calls.

Dedicated, quiet home workspace equipped with a stable high-speed internet connection.

English proficiency is required for this Customer Service Representative role, as the incumbent will be required to interact daily and continuously with clients located outside Quebec (notably in Ontario and the rest of Canada following a major pan-Canadian business portfolio acquisition). Managing these spoken and written communications requires the use of unilingual English tools and documentation for this client segment.

Summary
Interested in this professional challenge? Send your resume without delay to: melissa.bernier@randstad.ca. Virtual interviews are starting immediately!

Referral Program

Share this great opportunity with your network! Randstad offers an attractive referral bonus for every candidate you refer who is successfully hired. Share this posting today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Apply on randstad.ca About employer

More about this job

Responsibilities

The customer service representative will answer high-volume inbound calls, resolve standard questions and log inquiries in Excel. Complex technical cases are escalated to specialists for callbacks within 24 to 48 hours.

Requirements

Candidates need one to two years of call centre or high-volume customer service experience, advanced French and English, and strong Microsoft Excel skills. A quiet home workspace with stable high-speed internet is also required.

Skills

Inbound call handling
Customer service
Excel
Microsoft Office
French
English
Call logging and tracking
Escalation of technical inquiries
Active listening
Empathy
Remote work
Multitasking across back-to-back calls

Benefits

Computer equipment provided
Weekly payroll processing
Referral bonus

Keywords

customer service representative
call centre
remote customer service
inbound calls
insurance customer service
Excel
Microsoft Office
bilingual French English
temporary contract
work from home
policyholder support
tier-1 support
contact centre
Randstad
Quebec insurance

Seniority

Entry level

Perks

Performance bonus

Tools

Microsoft Office
Excel

Languages

English
French

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Work requirements

Jobs in Quebec