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Courrier Dispatcher

  • Saint-Laurent, QC, Canada

$50,000 to $55,000 CAD / year · Full-time

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Job details

Pay
$50,000 to $55,000 CAD / year
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

We’re Hiring: Courrier Dispatcher
📍 Location: Ville-St-Laurent
🕒 Position: 4:30am - 1pm Monday to Friday
📁 Industry: Transportation

In 1985 our client was established as a local-delivery business. Strong leadership and a strategic vision enabled the company to achieve steady growth. With a view to the future, the company invested in emerging technology and infrastructure to service the world’s largest brands.

They are looking for someone with experience in Dispatching courrier shipments.

Apply now: melissa.cumetti@randstad.ca / patrick.pepin@randstad.ca

Advantages
-Permanent Job Opportunity
-4:30am-1pm Monday to Friday
-50k-55k depending on experience
-A well-respected company for many years!
-Very fast paced

Responsibilities
Dispatch all orders within assigned service areas and manage dispatch board activities
-Monitor order status and key milestones to ensure on-time deliveries
-Communicate order delays and service issues to Customer Service and Logistics Coordinators
-Respond to inquiries from drivers and customers in a professional and timely manner
-Process tracing and tracking requests and provide accurate shipment updates
-Maintain accurate and timely updates of order notes within operational systems
-Ensure compliance with all company and client-specific Standard Operating Procedures
-Follow established Proof of Delivery (POD) processes and documentation requirements
-Support warehouse and transportation activities while adhering to company safety standards
-Participate in and lead operational projects as assigned
-Identify opportunities for process improvements and contribute ideas that enhance efficiency and service quality
-Support continuous improvement initiatives across warehouse and transportation operations
-Perform other duties as required

Qualifications
-Experience working within a logistics, transportation, warehouse, or dispatch environment
-Ability to communicate effectively in a diverse and multicultural environment
-Reliable, punctual, and capable of managing multiple priorities in a fast-paced setting
-Strong customer service skills with a commitment to delivering a positive customer experience.
-Excellent verbal and written communication skills
-Strong analytical, problem-solving, and decision-making abilities
-Exceptional organizational and planning skills with strong attention to detail
-Ability to work independently with minimal supervision
-Self-motivated with a strong work ethic and sense of accountability
-Ability to adapt to changing priorities and take on additional responsibilities
-Proficiency in Microsoft Word, Excel, and Outlook

Summary
Passionate about Transport & Logistics? So are we! 🌍🛳️
We're here to help you navigate your career in this fast-moving industry! Whether you're looking for your next opportunity or just want to chat about what's out there, reach out to your go-to logistics recruiters:

📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin – Patrick.pepin@randstad.ca

You can also contact us directly at 514-695-9585.

Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - linkedin.com/in/patrick-pepin-319b451a8

Slide into our inbox or DMs - your next big career move might be one click away! ✨🚀

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
More about this job

Responsibilities

The Courrier Dispatcher at Randstad Canada will assign and track courier orders within service areas, keep delivery status and proof-of-delivery records up to date, and answer questions from drivers and customers. The role also supports process improvement across warehouse and transportation operations.

Requirements

Randstad Canada needs candidates with experience in logistics, transportation, warehouse or dispatch work, strong customer service and communication skills, and attention to detail. Proficiency in Microsoft Word, Excel and Outlook is required.

Skills

  • Courier dispatching
  • Dispatch board management
  • Shipment tracking and tracing
  • Proof of delivery (POD) documentation
  • Order status monitoring
  • Standard operating procedures
  • Customer service
  • Communication
  • Problem solving
  • Decision making
  • Organizational planning
  • Attention to detail
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Process improvement
  • Logistics operations
  • Multitasking in a fast-paced environment

Benefits

  • Permanent position

Categories

  • Logistics
  • Transportation
  • Customer Service & Support

Keywords

  • courier dispatcher
  • dispatch
  • courier
  • logistics
  • transportation
  • warehouse
  • delivery tracking
  • proof of delivery
  • shipment tracing
  • customer service
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • operations
  • Ville-St-Laurent
  • Montreal
  • Randstad
  • permanent

Tools

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • dispatch board

Languages

  • English

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