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Added 20 hours ago
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Administrative Secretary, Gyne Surgical Services - BC Women's Hospital & Health Centre
PHSA - Provincial Health Services Authority
Vancouver, BC
- Full-time
- Temporary
…Make travel arrangements as required. Prepare physician’s on-call roster for coverage and distributes…
Added 20 hours ago
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Customer Service Representative
adecco
Markham, ON
- $21 CAD / hour
- Contract
- Temporary
Adecco is currently hiring a temporary Customer Service Representative to work full-time hours for our client, a well-established transportation provider, located in Markham, ON.
Added 20 hours ago
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Tier 1 Customer Experience - 6 Month Term
Moby
Calgary, AB
- Temporary
Post-training schedule: 2 days in office / 2 days remote
Added 20 hours ago
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Remote Bilingual Customer Service Representative (part-time)
JDI
Fredericton, NB
- Part-time
2+ years of customer service experience, preferably in a call center environment
Added 20 hours ago
RC
Costumer service agent - remote
Randstad Canada
Remote, Canada
- $25 to $26 CAD / hour
- Contract
- Remote
Minimum of 1 to 2 years of experience in a call center or high-volume customer service environment.
Added 20 hours ago
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Bilingual French Financial Service and Collections Representative
SinglePoint
Toronto, ON
- $20 CAD / hour
- Full-time
Successful candidates MUST be available to start. This position is temporarily remote (train and work from home) based on the Client’s directive.
Added 20 hours ago
Bilingual Customer Support Representative, BMO Insurance
Bank of Montreal
MB · NL · NB · NS · BC · SK · ON · AB
…through innovative service offerings. As a Customer Support Representative, you will be part of a dynamic, high-performing team supporting bank clients with their group insurance needs.…
Added 20 hours ago
Advisor, Digital Investing, BMO SmartFolio
Bank of Montreal
NL · NS · PE · AB · QC · SK · MB · ON · NB · BC
Yes, you read that right. This is a remote role meaning you will be working at home everyday! Say goodbye to commutes to and from the office and grow your career from the comfort of your…
Added 20 hours ago
RC
Customer Care Agent - Part time - Sporting goods
Randstad Canada
Laval, QC
- $24 to $28 CAD / hour
- Part-time
- Contract
- Experience: Minimum 1 to 2 years in customer service (retail, call center, restaurant, or online support).
Added 20 hours ago
Client Care Representative, Group Benefits - Bilingual (English/French)
Equitable CA
Ottawa, ON
Added 20 hours ago
Client Care Representative, Group Benefits - Bilingual (English/French)
Equitable CA
BC
Added 20 hours ago
Client Care Representative, Group Benefits - Bilingual (English/French)
Equitable CA
AB
Added 20 hours ago
Client Care Representative, Group Benefits
Equitable CA
AB
Added 20 hours ago
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Bilingual (French/English) Claims Co-ordinator, Creditor Life and Disability Claims
First Canadian Insurance Corporation
Sherwood Park, AB
- Full-time
Manage incoming customers, third party, and Dealer representative calls from an Automated Call Queue.
Added 20 hours ago
RC
Technical Customer Support Representative
Randstad Canada
Richmond Hill, ON
- $60,000 to $75,000 CAD / year
- Full-time
Hybrid work flexibility: 3 days in the Richmond Hill office and 2 days remote.
Added 20 hours ago
WI
Business Development Representative
Willson International Ltd.
Fort Erie, ON · Halifax, NS · Fredericton, NB · Ottawa, ON · Richmond, BC · Sarnia, ON · Mississauga, ON · Peterborough, ON · Windsor, ON · Stoney Creek, ON
- Full-time
Minimum two (2) year in a telemarketing / call center outbound sales role environment, preferably within customs brokerage.
Added 20 hours ago
RC
Bilingual Customer Service Representative
Randstad Canada
Saint-Laurent, QC
- $21 to $24 CAD / hour
- Full-time
* Hybrid work model (3 days in office, 2 days remote) following a 6 to 8-week training period
Added 20 hours ago
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Remote Contact Centre Agent: Indigenous Class Action Administration Projects
Deloitte
Toronto, ON
- $40,000 CAD / year
…individuals with a background in customer service or contact center operations to join our team as Remote Contact Centre Agents, dedicated to assisting Indigenous Peoples and communities in…
Added 20 hours ago
Pre-Delinquency Contact Center Agent
Bank of Montreal
NU · YT · AB · BC · NT · ON · MB
Added 20 hours ago
RC
Travel Insurance Sales Agent - LLQP licensed
Randstad Canada
Mississauga, ON
- $23.5 to $25.5 CAD / hour
- Full-time
- Must Possess a valid LLQP license
Added 20 hours ago
RC
Customer Care Representative
Randstad Canada
Anjou, QC
- $19 to $20 CAD / hour
- Full-time
Opportunity to transition to a hybrid remote work model (up to 2 days per week) following the onboarding period and once full autonomy is achieved;
Added 20 hours ago
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Administrative Secretary, Ortho Clinic - BC Children's Hospital
PHSA - Provincial Health Services Authority
Vancouver, BC
- Full-time
- Temporary
…Make travel arrangements as required. Prepare physician’s on-call roster for coverage and distributes…
Added 20 hours ago
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Clinical Nurse Educator - Healthlink BC
PHSA - Provincial Health Services Authority
Burnaby, BC
- $49.2 to $63.47 CAD / hour
- Full-time
- Temporary
…and safety activities through formal and informal learning, call assessments and coaching of nursing staff. The Clinical Nurse Educator participates in research, policy, quality…
Added 20 hours ago
Investment Specialist, Mutual Funds (Bilingual in English and in French)
Bank of Montreal
PE · MB · SK · ON · NL · NB · NS · BC · AB
At BMO Investment Center, we're committed to helping our customers make real financial progress.
Added 20 hours ago
RC
Call Center - Customer Service Representative
Randstad Canada
Winnipeg, MB
- Full-time
Ideal Schedule: 4 days on, 4 days off (Night Shift) · - Shift schedule (7pm-7am) - 12 hour shifts with 4 days on and 4 days off

Randstad Canada

Customer Care Agent - Part time - Sporting goods

Laval, QC, Canada

$24 to $28 CAD / hour · Part-time · Contract

Apply on randstad.ca About employer

Applications open in a new tab.

Job details

Pay: $24 to $28 CAD / hour
Job type: Part-time · Contract
Apply by: Jan 2, 2027
Experience: Experience: Minimum 1 to 2 years in customer service (retail, call center, restaurant, or online support).
Working hours: 20 to 25 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Passionate about the outdoors, sports, and customer service? Looking for a flexible part-time role offering a swift transition to remote work?

Our client, a leading retailer in sporting and outdoor goods, is seeking a Part-Time Customer Service Representative to join its dynamic team in Laval.

Your Day-to-Day:
On the front line of after-sales support for online orders, you will deliver an exceptional experience to customers and store network partners. You will handle and resolve customer inquiries primarily via email and phone with diligence, empathy, and professionalism.

Why This Opportunity Stands Out:
- Flexibility & Balance: Ideal for balancing studies, personal projects, or a second job.
- Attractive Hybrid Model: Initial on-site training in Laval, followed by a swift transition to work-from-home.
- Dynamic Culture: Thrive in a collaborative environment within a reputable, people-oriented brand.

Position Details:
- Location: Laval (on-site training, followed by remote work)
- Status: Part-time
- Schedule: Thursday and Friday evenings (until 9:00 PM) / Saturday and Sunday (9:00 AM to 5:00 PM)

Advantages
- Competitive Pay: $24.00 to $28.00 per hour (commensurate with experience).
- Flexible Work Model: Swift transition to remote work following the on-site training period in Laval.
- Balanced Hours: Guaranteed 20 to 25 hours per week.
- Perks & Culture: Regular team activities, food truck visits, and themed social events.
- Exclusive Access: VIP suite ticket draws for major sporting and cultural events.
- Staff Discounts: Generous employee discounts on all sports and outdoor gear.
- Turnkey Setup: Welcoming, casual work culture with all necessary computer equipment provided.

Responsibilities
- Handle and resolve post-sale customer requests submitted via email and ticketing system (approx. 80–85% of daily duties).
- Resolve online order issues (delivery address corrections, carrier tracking for missing or damaged packages).
- Make outbound calls to franchise stores to verify order processing status and resolve complex situations.
- Collaborate with internal teams (e-commerce, operations, technical support) to ensure seamless case tracking.
- Perform daily checks and maintain up-to-date tracking reports across software platforms.
- Deliver accurate, courteous, and thorough written responses to achieve optimal first-contact customer satisfaction.

Qualifications
- Experience: Minimum 1 to 2 years in customer service (retail, call center, restaurant, or online support).
- Track Record: Demonstrated job stability over recent years.
- French Proficiency: Excellent spoken and written French (impeccable writing skills required).
- English Proficiency: Functional bilingualism in English (spoken and written) for interprovincial collaboration.
- Tech Skills: Tech-savvy with a fast learning curve for management software (experience with Zendesk or an ERP system is an asset).
- Key Traits: Detail-oriented, highly reliable, punctual, and well-organized.
- Soft Skills: Positive attitude, strong team spirit, and a good sense of humor.

Functional English bilingualism is required for this role. While the vast majority of daily customer communications occur in French (~97%), you will regularly interact with internal administrative, financial, and operational teams located outside Quebec (notably corporate finance based in Calgary), as well as occasional English-speaking third parties and clients.

Summary
Do you see yourself in this opportunity and want to join an engaging team?

Apply online today and send your resume immediately to: tsolere.gracia.antabi@randstad.ca with the subject line Customer Service Agent - Part-Time.

Looking forward to connecting with you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Apply on randstad.ca About employer

More about this job

Responsibilities

The Customer Service Representative will resolve post-sale online order issues, such as address corrections and missing or damaged packages. They will also contact franchise stores and internal teams to verify orders and keep tracking reports up to date.

Requirements

Candidates need at least 1 to 2 years of customer service experience, excellent French writing and speaking, and functional English. Strong computer skills and an ability to learn management software quickly, with Zendesk or ERP experience an asset, are also required.

Skills

Zendesk
ERP systems
Ticketing systems
Order management
Order tracking
Email support
Telephone customer service
French (written and spoken)
English (functional)
Written communication
Problem resolution
Carrier tracking
Data entry
Attention to detail
Reporting
Multi-team collaboration
Time management
Remote work

Benefits

Employee discount
Team activities and social events
VIP suite ticket draws
Computer equipment provided

Keywords

customer service representative
customer care agent
part-time customer service
remote customer service
after-sales support
order tracking
Zendesk
ERP
French bilingual customer service
sporting goods
outdoor retail
e-commerce support
ticketing system
Laval
work from home customer service
call centre
email support
Randstad

Seniority

Entry level

Perks

Employee discount
Meals

Tools

Zendesk
ERP
email
ticketing system

Languages

French
English

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Work requirements

Jobs in Canada