Customer service representative

Are you a dynamic individual who can quickly integrate into a passionate team? Are you looking for a stable, permanent role with a growing company?

Our client, a premier partner in the food industry, is seeking its new Customer Service Supervisor – Order Desk to join its team in Laval.

Your Day-to-Day:
At the heart of operations, you will oversee and coordinate the order desk, ensure customer satisfaction, and support the team to guarantee smooth, efficient service delivery.

Why This Opportunity Stands Out:
- Stability & Growth: Join a solid, rapidly expanding company in the food sector.
- Work-Life Quality: Enjoy a permanent, full-time position with a stable daytime schedule.
- Team Culture: Work in a stimulating, friendly, and highly collaborative environment.



Advantages
Your benefits as a customer service representative are :

- Weekday schedule, 30 to 35 hours per week
- Work in Laval, avoid traffic jams!
- Group insurance
- Life insurance
- 2 weeks vacation + paid vacations
- Salary of 20 - 21 $/h
- Beautiful offices and motivating team

Responsibilities
Responsibilities for this Customer Service Representative role include:
- Order taking and follow-up
- Answering calls from internal and external customers
- Updating files and deliveries
- Telephone follow-up with customers (B2B)

Qualifications
Qualifications for this Customer Service Representative role are :
- Advanced bilingualism with customers outside Quebec and colleagues in Ontario
- Availability to work 100% on-site in Laval
- Previous experience with order entry and tracking software (SAP, Acomba) will be considered an asset.
an asset
- Ability to work with B2B customers
- Excellent customer service, calm and smiling personality

Summary
Is this role for you?

Don't wait any longer! Apply directly online or send your CV to tsolere.gracia.antabi@randstad.ca.

We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.