Customer service representative

Propel Your Career: Inside Sales & Customer Service Representative (Boucherville)

Are you energetic, naturally curious, and looking to build a stable career with a reputable company? Our client, a North American leader in the hardware and complementary products industry, is seeking an Inside Sales & Customer Service Representative to join its team in Boucherville.

As a key driver of client relationships and sales growth, you will play a pivotal role in advising a diverse clientele and actively contributing to inside sales development. This is the perfect opportunity for a proactive individual who loves to learn and wants to make a long-term commitment.

Why This Opportunity Stands Out:
- Stability & Strength: Grow within an established continent-wide leader.
- Professional Development: A work environment that fosters continuous learning and career advancement.
- Stimulating Role: The perfect balance between delivering top-tier customer service and driving sales growth.

Advantages
Work for a North American leader
Friendly atmosphere
The advantages of a small company, with the resources of a large company
A human and available manager
Long-term job stability
Stock purchase program

Responsibilities
Manage incoming calls and emails from clients, including kitchen designers, cabinet makers, designers, and architects.
Ensure order follow-up and processing.
Actively participate in product training to maintain up-to-date expertise.
Handle claims and returns professionally.
Collaborate with customer service team members and representatives.
Suggest complementary and alternative products to meet client needs.

Qualifications
No experience in a specific industry is required; we are looking for a personality and a desire to learn above all.
You are curious, energetic, and comfortable with technology.
You are fluent in French and English, both written and spoken to communicate with English-speaking clients located outside Quebec on a regular basis
Relevant experience in customer service (B2B or B2C).


Summary
If you are interested in this position in Boucherville, apply online today and send your resume to Tsolere at the following address: tsolere.gracia.antabi@randstad.ca.

Looking forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.