Jobs in Canada

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Added 1 min ago
SC
Sales Associate
Staples Canada
Coquitlam, BC
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 1 min ago
BP
Account Manager – Anjou
Boulons Plus
Montréal, QC
- Full-time
Are you passionate about customer service, sales and building long-term relationships of trust? We have exactly what you’re looking for!
Added 1 min ago
Sales Associate
Laura Canada
Red Deer, AB
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 1 min ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 min ago
SM
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
SDM Mississauga 175 Burnhamthorpe (SHAZA SELIM PHARMACY LTD.)
Mississauga, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
S
Stage Experience Lead - Full Time
Sephora
Calgary, AB
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 11 mins ago
MT
Customer Experience Manager
Mobile Tech Lab
Thompson, MB
- Full-time
Mobile Tech Lab is seeking a Customer Experience Manager for our Thompson location.
Added 11 mins ago
TH
Overnight Freight Associate Part-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 32 mins ago
BO
Director, Credit Adjudication, Non-Bank Financial & Asset Dealer Finance
Bank of Montreal
Toronto, ON
- Full-time
Provides credit risk coaching and advice to sales & service employees to increase awareness of risk, policy, and knowledge of structuring transactions.
Added 32 mins ago
VS
Dining Service Attendant
Verve Senior Living
Vancouver, BC
- Part-time
Must have a valid regional safe food handler’s certificate · Must have a valid alcohol serving certificate
Added 1 hour ago
A
Bilingual Dayforce Application Support & Training Analyst
AccorCorpo
Toronto, ON
- Full-time
- Hybrid
…relationships across all levels while demonstrating superior customer…
Added 1 hour ago
S
In Store Bakery - Baker
Sobeys
Winnipeg, MB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 1 hour ago
S
Produce - Clerk Produce
Sobeys
Winnipeg, MB
- Full-time
Demonstrates superior customer service in accordance with Safeway’s programs
Added 1 hour ago
LI
Épicerie Assistant Gérant Spécialiste temps plein jour
Loblaws Inc.
La Tuque, QC
- Full-time
Offrant un service à la clientèle exceptionnel;
Added 1 hour ago
LI
Service et caisses Assistant Gérant/Superviseur temps plein jour
Loblaws Inc.
La Tuque, QC
- Full-time
"Nous recherchons des responsables talentueux et passionnés qui possèdent de bons antécédents en matière d’excellence du service à la clientèle et d’augmentation des ventes.
Added 1 hour ago
ES
Project Manager – Construction and Energy Efficiency - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Equans is looking for a Project Manager - Construction and Energy Efficiency at Toronto!
Added 2 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Generate and distribute Customer AR Statements on a monthly/periodic basis.
Added 2 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Generate and distribute Customer AR Statements on a monthly/periodic basis.
Added 2 hours ago
IF
Gestionnaire principal de la location/Senior Manager Rental
Impact Fulfillment Services
Montreal, QC
- Full-time
…du poste assurera la gestion directe de tout le personnel du service de location, notamment : les chargés de comptes location, les gestionnaires de succursale (location), les superviseurs…
Added 2 hours ago
LC
CA-Business Development Manager
LEON CYCLE
Toronto, ON
- Full-time
Work closely with Marketing, Operations and Customer Service to support the full lifecycle of the partnerships.
Added 2 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Generate and distribute Customer AR Statements on a monthly/periodic basis.
Added 2 hours ago
IO
Senior Manager, Venture Community (13-Month Term)
Invest Ottawa
Ottawa, ON
- Hybrid
SENIOR MANAGER, COMMUNITY ENGAGEMENT (13 Month Term)
Added 2 hours ago
LI
Épicerie Assistant Gérant Spécialiste temps partiel jour
Loblaws Inc.
La Tuque, QC
- Part-time
Offrant un service à la clientèle exceptionnel;
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners

Randstad Canada

Hybrid Disability Case Manager - Edmonton

Edmonton, AB, Canada

$70,000 to $75,000 CAD / year · Full-time

Apply on randstad.ca About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Aug 23, 2026

Original job description

In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry.

As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period.

Position Type: Permanent, Full-Time

Location: EDMONTON (Hybrid: 1–2 days in-office, 3–4 days work from home)

Compensation: $70,000– $75,000 annually (depending on experience) + Annual Bonus Program

REQUIRED EXPERIENCE : 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims
Minimum 2+ years of professional experience or specialized training in one of the following fields:

- Health, Wellness & Rehabilitation: Experience working as a Kinesiologist, Sports Medicine/Rehab Specialist, Mental Health Worker, or Crisis Intervention Specialist.
- Disability & Life/Health Insurance: Prior experience working with major insurance providers or third-party administrators managing Short-Term Disability (STD), Long-Term Disability (LTD), or Life Waiver claims.
-Workers' Compensation & Injury Claims: Experience coordinating injury claims, occupational health files, or return-to-work programs (e.g., WCB,

-Core Competencies & Transferable Skills Required:
-Information Gathering & Interviewing: Proven ability to conduct structured interviews and gather comprehensive medical, personal, and job-requirement data from clients, employers, and healthcare providers.
- Evaluating Functional Abilities: Experience reviewing medical documentation and physician reports to contrast an individual's physical or mental restrictions against their specific workplace duties.
- Return-to-Work Coordination: Experience collaborating directly with employers, HR teams, or intervention specialists (like Rehab Consultants) to design and monitor early, modified, or graduated return-to-work plans.
-Resilience & High-Volume Management: Ability to confidently manage a growing portfolio of claims (scaling up to 80–90 active cases) in a fast-paced environment while meeting strict deadlines.

-Communication & Emotional Intelligence : Exceptional active listening and empathy skills, with the confidence and professional diplomacy needed to navigate highly sensitive, emotional, or confrontational conversations.

Security Requirement: Government of Canada Reliability Clearance :

Candidate must further satisfy the following criteria to be eligible for the role:
- Have status to work in Canada at the time of application
- Successfully complete the enhanced government screening process
- Pass a criminal background check
- Pass a credit check
- Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application. This requirement is not dependent upon your immigration, residency, or citizenship status.

All offers will be conditional upon successful confirmation of this criteria."

In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry.

As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period.

Advantages
• Hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
• An extensive and renowned online training program to provide you all the necessary tools to be successful in this position.
• Career opportunity advancement.
• Competitive salary and annual bonus program.
• $2000 education reimbursement per year.
• Flexible benefits and employee discount program.
• Paid vacation, personal day, and employee volunteer day allotment.
• Competitive pension plan and life insurance plans.
• Advantageous share ownership program.
• Centrally located offices with easy access to public transportation.

Responsibilities
-Manage a portfolio of disability claims, ensuring timely and accurate case handling.
-Evaluate medical documentation to determine claim eligibility and next steps.
-Provide compassionate support to employees dealing with challenging and traumatic experiences.
-Communicate effectively with claimants, healthcare providers, and internal teams.
-Ensure compliance with company policies and regulatory requirements.
-Maintain confidentiality while handling sensitive information related to disability status and claims.

Qualifications
- 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims .
- Strong listening and communication skills in English
- Ability to work in a fast-paced, high volume environment with attention to detail
- Workes well under pressure and handle sensitive/confidential cases
- Managing complex situations with professionalism and care
- Organizational skills
- Tech savvy
- Reliability Status security clearance Protected B :
Candidate must further satisfy the following criteria to be eligible for the role:
- Have status to work in Canada at the time of application
- Successfully complete the enhanced government screening process
- Pass a criminal background check
- Pass a credit check
- Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application. This requirement is not dependent upon your immigration, residency, or citizenship status.

All offers will be conditional upon successful confirmation of this criteria."

Summary
If you are passionate about making a difference and have the experience to support clients through their disability claims, we encourage you to apply directly. You can also email your resume to jessica.yelozbek@randstad.ca.

We thank all applicants for their interest, however, only those qualified for an interview will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Apply on randstad.ca About employer

More about this job

Responsibilities

The Disability Case Manager at Randstad Canada will manage a portfolio of disability claims, review medical documents to decide eligibility, and support employees through return-to-work plans. The role also involves communicating with claimants, healthcare providers and internal teams while keeping sensitive information confidential.

Requirements

Candidates need 2+ years in health, wellness, disability claims, life or health insurance, or injury claims, plus strong English communication and listening skills. They must be able to handle high-volume, confidential cases and pass Reliability clearance, including five continuous years of Canadian residency.

Skills

Disability claims management
Case management
Return-to-work planning
Medical documentation review
Functional abilities assessment
Structured interviewing
Claims handling
Stakeholder communication
Employer and HR collaboration
Confidentiality management
Active listening
Empathy
Conflict resolution
High-volume case management
Attention to detail
Time management
Organizational skills
Technology proficiency
WCB claims
Occupational health

Benefits

Annual bonus program
Education reimbursement
Flexible benefits
Paid vacation and personal days
Pension plan
Life insurance
Share ownership program
Online training program
Career advancement

Keywords

Disability Case Manager
disability claims
short-term disability
long-term disability
STD
LTD
life waiver
return-to-work
case management
claims adjudication
medical documentation review
workers' compensation
WCB
insurance claims
Reliability clearance
Protected B
hybrid
Edmonton
health insurance
rehabilitation

Seniority

Mid level

Perks

Generous paid time off
Flexible hours
Retirement plan
Tuition support
Performance bonus
Stock or equity
Employee discount
Paid training

Licences and certifications

Reliability clearance

Languages

English

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Work requirements

Jobs in Canada