Inside Sales Representative

Are you looking for an exciting role where your work truly matters, within an organization where employees own 76% of the company? Our client is the undisputed Canadian market leader in its field, holding a 70% market share. Say goodbye to tedious cold calling: you will manage relationships with a loyal B2B client base, working alongside a dynamic team that prioritizes structured training and puts people first!
If you are seeking a stable and rewarding position as an Inside Sales Representative B2B in Montreal where you can genuinely build your career, this is your opportunity!

Role: Inside Sales Representative B2B
Location: Montreal, Quebec
Contract: Permanent, Full-time
Salary: $60,000 to $70,000 per year (depending on experience) + performance bonus up to $3,000 + profit sharing (~7%)
Schedule: Monday to Friday, 8:00 AM to 5:00 PM (40 hours per week)
Work Mode: 100% On-site in Montreal

Advantages
Comprehensive group insurance plan (health, dental, vision, prescription drugs, long-term disability) 50% paid by the employer.

Company-wide profit-sharing program open to all employees (~7% of annual salary).

Annual performance bonus linked to individual and team achievements (up to $3,000).

Complete 6 to 12-month onboarding and continuous training program (supplier sessions, structured coursework, job shadowing, and job site visits).

Genuine career advancement opportunities toward outside sales or other key internal functions.

Highly stable organization with an exceptional employee retention rate.

Free on-site parking in Montreal and easy accessibility by public transit.

Responsibilities
Answer incoming calls, emails, and counter inquiries from professional B2B clients.

Accurately input, validate, and track orders in the ERP software (Microsoft Dynamics 365).

Provide expert product advice and offer equivalent alternative solutions in the event of backorders.

Prepare quotes, process routine billing, and track delivery status in coordination with the shipping department.

Work in close synergy with outside sales representatives, purchasing teams, and colleagues in other locations.

Qualifications
Experience: Minimum of 5 years of experience in customer service or B2B inside sales within an industrial distribution, manufacturing, or construction environment.

Industry Asset: Experience or knowledge in construction, plumbing, or piping is considered a strong asset.

Technical Skills: Proficiency in MS Office Suite (Outlook, Excel, Teams) and familiarity with an ERP system (Dynamics 365 is an asset).

Soft Skills: Outstanding interpersonal skills, dynamism, stress resilience, strong priority management, and a proven track record of employment stability.

Languages: Excellent command of spoken and written French, combined with a very good level of spoken and written English. The incumbent will regularly communicate with approximately 20% of the customer base consisting of English-speaking contractors located outside Quebec or serving English-speaking markets, as well as interact daily with external suppliers whose technical documentation, catalogs, and communications are exclusively in English.

Summary
How to Apply
Interested in taking on this Inside Sales Representative B2B role in Montreal? Send your CV right away to: juliette.urbain@randstad.ca.

Referral Program
Do you know a top talent for this Inside Sales Representative B2B position in Montreal? Refer them to us! An attractive referral bonus may be awarded for any recommendation that leads to a successful hire.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.