Jobs in Canada

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RQ09380 - Sr. Software Developer - Full Stack
Source Code
Toronto, ON
Hands-on working experience of Java development with Oracle or SQL database
Added 1 day ago
RQ09528/ RQ09623 - Sr. Software Developer - Full Stack
Source Code
Toronto, ON
Experience with Java, J2EE, EJB, STRUTS, Spring Boot, Web Services, XML, UI development, Angular, Node.JS, DevOps and tools, Agile, SCRUM, Lean, PDF, report generation, AODA, PL/SQL,…
Added 1 day ago
RQ09714 - Sr. Back-end Developer
Source Code
Toronto, ON
A senior full stack software developer that will be responsible for providing maintenance and support for the OASIS CoreWeb application in Production. The OASIS solution comprises of the…
Added 1 day ago
RQ09883 - Sr. Software Developer - Full Stack
Source Code
Toronto, ON
Added 1 day ago
RQ10070 - 3 x Sr. Software Developer - Full Stack
Source Code
Toronto, ON
· Knowledge and experience ensuring the entire stack is designed and built for speed and scalability
Added 1 day ago
RQ10074 - 4 x Sr. Software Developer - Full Stack
Source Code
Toronto, ON
· Knowledge and experience ensuring the entire stack is designed and built for speed and scalability
Added 1 day ago
SC
RQ00638 - Sr. Software Developer - Full Stack
Source Code
Toronto, ON
- $76.97 to $115.45 CAD / hour
3 days onsite/2 days remote - Metro Hall, 55 John Street (Three days per week in-office schedule
Added 1 day ago
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RQ11123 - 2 x Sr. Software Developer - Full Stack
Source Code
Toronto, ON
- $72.14 to $108.22 CAD / hour
Ensuring the entire stack is designed and built for speed and scalability
Added 1 day ago
SC
RQ11124 - Sr. Software Developer - Full Stack
Source Code
Toronto, ON
- $72.14 to $108.22 CAD / hour
Ensuring the entire stack is designed and built for speed and scalability
Added 1 day ago
SC
RQ11157 - Sr. Software Developer - Full Stack
Source Code
Toronto, ON
- $72.14 to $108.22 CAD / hour
· Knowledge and experience ensuring the entire stack is designed and built for speed and scalability
Added 1 day ago
SC
RQ10841 - Sr. Software Developer - Full Stack
Source Code
Toronto, ON
- $72.14 to $108.22 CAD / hour
Hybrid 3 days in office - 40 St Clair Ave W
Added 1 day ago
SC
RQ10786 - Sr. Project Manager/Leader
Source Code
Toronto, ON
- $77.32 to $115.98 CAD / hour
…applications and/or cloud-based micro-services and solutions using full stack Java-based, and/or Microsoft .Net…
Added 1 day ago
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RQ11224 - 2 x Sr. Software Developer - Full Stack
Source Code
Toronto, ON
- $72.14 to $108.33 CAD / hour
Added 1 day ago
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RQ11189 - 2 x Sr. Software Developer - Full Stack
Source Code
Toronto, ON
- $72.14 to $108.21 CAD / hour
Must Have Skills:
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Senior Full Stack Developer
Procom
Mississauga, ON
- $96,000 to $120,000 CAD / year
- Full-time
On behalf of our IT client, Procom is searching for a Senior Full Stack Developer for a permanent role. This position is a hybrid position with 2 days onsite at our client’s Mississauga…
Added 1 day ago
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Programmer/Developer
Altis
Toronto, ON
- $90 to $95 CAD / hour
- Contract
Location: Toronto, On-site 5 days per week
Added 1 day ago
Senior Java Full Stack Developer (Use Precscreening Questions)
Astra North Infoteck Inc.
ON
Added 1 day ago
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Java Full Stack Developer.
Astra North Infoteck Inc.
Montréal, QC
- Contract
Seeking a Senior Java Full Stack Developer with strong experience in Java, Spring Boot, Angular, microservices, REST APIs, and cloud-native technologies.
Added 1 day ago
Sr. Software Engineer – Python | AWS Lambda | GenAI | LLM | DevOps
Astra North Infoteck Inc.
Toronto, ON
Senior Software Engineer – GenAI, AWS, Python & Java
Added 1 day ago
RC
Senior Cloud Development and Administration Specialist
Randstad Canada
Toronto, ON
- $63.85 to $70.51 CAD / hour
- Contract
We are seeking a highly accomplished Senior Cloud Development and Administration Specialist for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a…
Added 1 day ago
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Senior Solution and Enterprise Architect - IAM
Randstad Canada
Montréal, QC
- Contract
Hybrid Flexibility: Enjoy a balanced working model with 3 days per week in a central downtown Montreal office location
Added 1 day ago
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IT Analyst V - Technical Support
Randstad Canada
Toronto, ON
- $39.31 to $46.52 CAD / hour
- Contract
Assignment Type: Hybrid (2 days per week onsite)
Added 1 day ago
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Senior Software Developer
Randstad Canada
Toronto, ON
- Contract
Assignment Type: Onsite (5 days per week)
Added 1 day ago
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Senior Middleware Specialist
Randstad Canada
Toronto, ON
- Contract
We are seeking a highly accomplished Senior Middleware Specialist for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier middleware…
Added 1 day ago
RC
Senior Software Engineer- 1745
Randstad Canada
ON
- $47.76 to $54.64 CAD / hour
- Contract
We are seeking a highly motivated Senior Software Engineer for a contract opportunity based in North York / Toronto. In this role, you will provide critical cloud-native engineering and…

Randstad Canada

IT Analyst V - Technical Support

Toronto, ON, Canada

$39.31 to $46.52 CAD / hour · Contract

Apply on randstad.ca About employer

Applications open in a new tab.

Job details

Pay: $39.31 to $46.52 CAD / hour
Job type: Contract
Apply by: Nov 29, 2026
Posting language: English
Posted: Aug 31, 2026

Original job description

We are seeking a highly accomplished IT Analyst V - Technical Support for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier Level 3 application support, incident management, and operational resiliency capacity, specializing in overseeing complex Java/J2EE application environments in a load-balanced, service-oriented architecture.

As a principal technical support analyst, you will bridge the gap between application development teams, system architects, and business stakeholders. Operating within a hybrid work model, you will lead incident investigations, execute root-cause analyses, manage production changes, and leverage modern observability platforms to maintain application availability and performance. This position is ideal for a senior technical authority who can drive operational automation, establish standard support frameworks, and mentor junior team members.

Location: Toronto, ON

Assignment Type: Hybrid (2 days per week onsite)

Contract Duration: 6-month contract with potential for extension

Advantages
Level 3 Technical Scope: Lead deep-dive troubleshooting, root-cause analysis, and performance tuning for critical enterprise platforms.

Modern Observability Stack: Hands-on operational ownership using Splunk, Dynatrace, PagerDuty, and ServiceNow.

Resiliency & Automation: Drive proactive monitoring, operational resiliency initiatives, and support process improvements.

Flexible Hybrid Model: Enjoy a balanced working arrangement combining collaborative onsite teamwork in Toronto with remote work flexibility.

Responsibilities
Provide Level 2 and Level 3 production support for complex, load-balanced enterprise applications, acting as a primary point of contact for incident escalations.

Develop, implement, and enforce standard support processes and operational best practices to enhance system stability and customer experience.

Lead detailed incident investigations and root-cause analyses to evaluate failures and implement targeted remediation plans.

Monitor system health, configure alerts, and build operational dashboards using Dynatrace, Splunk, PagerDuty, and ServiceNow.

Partner with architects and development squads to ensure system modifications interact properly, data conversion impacts are addressed, and performance requirements are met.

Manage complex application deployments, change management processes, production implementations, compliance controls, and disaster recovery planning.

Analyze initial system failures, coordinate cross-functional resolution efforts, and communicate status updates to business and technical leads.

Support certificate management, Linux/Unix server operations, and security protocols across integrated application environments.

Identify opportunities to minimize operational costs, drive automation, and enhance overall productivity and system efficiency.

Provide guidance, coaching, and knowledge transfer to team members to build collective technical capabilities.

Qualifications
Core Requirements & Technical Stack
Application Support Tenure: Minimum 10+ years of progressive experience in enterprise application support, incident management, problem management, and change management.

Financial Services Context: Minimum 5+ years of dedicated technical support experience within a bank or financial institution.

Java/J2EE Application Mastery: Deep technical understanding and hands-on experience supporting Java/J2EE applications in complex environments.

Observability & ITSM Tools: Hands-on experience creating dashboards, monitoring alerts, and managing incidents using Splunk, Dynatrace, PagerDuty, and ServiceNow.

Operating Systems & Infrastructure: Strong hands-on experience with Linux/Unix environments and certificate management.

Education: Undergraduate degree in Computer Science, Information Technology, or a related discipline is preferred.

Preferred Experience & Assets
Certifications: Professional certifications in Java, Azure, microservices, or automation are considered strong assets.

Authentication Technologies: Understanding of enterprise authentication protocols (SSO, MFA, OAuth, SAML, OpenID Connect).

Leadership Experience: Prior experience in a team lead, senior mentor, or delegation capacity.

Soft Skills & Delivery Attributes
Communication Skills: Outstanding written and verbal communication skills to articulate technical issues clearly to diverse stakeholders.

Problem Solving & Analysis: Superior analytical capabilities and critical thinking skills to diagnose complex system bottlenecks and initial failures.

Summary
If you're interested in the "IT Analyst V - Technical Support" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.

Apply on randstad.ca About employer

More about this job

Responsibilities

The IT Analyst will provide Level 3 production support, lead incident investigations and root-cause analyses, and build monitoring dashboards and alerts. They will also coordinate with architects and development teams, manage deployments and change processes, and coach team members.

Requirements

Candidates need 10+ years of enterprise application support experience, including 5+ years in a bank or financial institution. They must have hands-on experience with Java/J2EE applications, Splunk, Dynatrace, PagerDuty, ServiceNow, and Linux/Unix server operations.

Skills

Java
J2EE
Splunk
Dynatrace
PagerDuty
ServiceNow
Linux
Unix
Certificate management
Incident management
Problem management
Change management
Root cause analysis
Performance tuning
Dashboard creation
Monitoring and alerting
Disaster recovery planning
Production deployment
Load-balanced architecture
Service-oriented architecture
SSO
MFA
OAuth
SAML
OpenID Connect

Keywords

Java
J2EE
Splunk
Dynatrace
PagerDuty
ServiceNow
Linux
Unix
certificate management
incident management
problem management
change management
root cause analysis
observability
application support
Level 3 support
load-balanced applications
SSO
MFA
OAuth

Seniority

Senior

Tools

Splunk
Dynatrace
PagerDuty
ServiceNow
Linux
Unix

Languages

English

Fields of study

Computer Science
Information Technology

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Work requirements

Jobs in Canada