IT Technician

IT Technician

Are you looking for a close-knit, people-oriented, and stimulating IT team where cohesion and enjoyment at work are part of daily life? Our client is seeking a passionate and resourceful IT Support Technician to join a team of enthusiasts based in Montreal.

Advantages
Why do you want this IT Technician position?

•Competitive salary
•Performance bonus
•Comprehensive group insurance
•Flexible schedule
•3 weeks of vacation
•Opportunities for internal advancement

Responsibilities
Reporting to the IT Director, the Montreal-based incumbent will be responsible for:

Providing support to internal teams in person, by phone, or remotely (Windows, Active Directory, M365, VPN, Citrix, Exchange console).
Diagnosing, resolving, or escalating support tickets, resetting passwords, and setting up user access.
Participating in the transition to new internal tools and keeping documentation up to date.
Tracking IT hardware inventory, preparing workstations, and recommending initial-level purchases.
Providing occasional support at other regional sites.

Qualifications
Minimum of 2 years of experience in a similar IT support role.
DEC or AEC in IT (or equivalent).
Proficiency in Windows environments, Active Directory, Office 365, VPN, and ticketing systems.
Knowledge of network protocols (TCP/IP, VPN, DNS, WAN/LAN, DHCP, etc.).
Customer service-oriented.
Valid driver's license (for occasional travel).

Summary
Thank you for applying for this IT Technician position in Montreal. We will review your application and contact you promptly if your profile meets our criteria.

Please contact Isabelle Gauthier to discuss this role: isabelle.gauthier@randstaddigital.com

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.