Logistics Customer Service 3PL

Job Title: Customer Service in Logistics
Workplace: St Laurent
Activity sector: Third-Party-Logistics and Warehousing

We are looking for a talented person to join a company that has over 30 years of experience in the industry.

We are currently looking for a talented logistics customer service agent to handle incoming warehouse cargo inquiries. In this position, you will process customer emails, check the stock status via our ERP/WMS software, send preparation orders to the warehouse team, and ensure inventory updates while resolving any disputes or anomalies.

Do you have knowledge and experience of 3PL warehouses? A solid background in customer service? We want to hear from you!!! Apply now:

melissa.cumetti@randstad.ca and patrick.pepin@randstad.ca

Advantages
- Full-time permanent position, Monday to Friday from 8:00 a.m. to 5:00 p.m. (40 hours)
- Salary from $55,000 to $60,000
- Medical, dental and vision insurance
- RRSP Plan
- Events and parties organized by the company
- On-site parking
- Enjoy your own workspace, decorate it as you wish!

Responsibilities
- Manage daily incoming requests for shipping orders
- Act as the point of contact for customer inquiries, resolve issues related to delivery issues and ensure a high level of customer satisfaction
- Ensure that the proper documentation for all shipments is accurate and up to date
- Track and trace shipments and keep customers informed
- Collaborate with other departments (for example, the warehouse, inventory, and logistics team to align customer needs and satisfaction)

Qualifications
- You have at least 3 years of experience in the trucking or 3PL logistics sector
- Strong customer service skills
- Strong communication, organizational and attention to detail skills
- Proficiency in computer systems, notably Microsoft Office, PC Miller, and Truckmate (asset)

Summary
Passionate about transport and logistics? Us too! 🌍🛳️
We’re here to help you shape your career in this fast-changing industry! Whether you’re looking for your next opportunity or just want to discuss what’s available, contact your logistics recruiters:

📩 Melissa Cumetti - melissa.cumetti@randstad.ca
📩 Patrick Pepin - patrick.pepin@randstad.ca

Also log in to LinkedIn ! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - linkedin.com/in/patrick-pepin-319b451a8

Sneak into our inbox or DM’s - your next big career move might be a click away ! ✨🚀

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.