Ocean Import Customer Service

We're Hiring an Customer Service Representative for the Ocean Department!

📍 Location: Montreal, QC, near central train station!
📅 Start Date: ASAP

Industry: Maritime Shipping Line

Want to be part of the global supply chain that keeps the world moving? Looking for a company that values its employees growth and training? Then climb aboard! We're looking for Exports Customer Service Reps to join our shipping family! 🌍💙

We are looking for motivated individuals with experience in the logistics sector with expectational customer service skills....

Apply now:
melissa.cumetti@randstad.ca and patrick.pepin@randstad.ca

Advantages
Full time Monday to Friday, 8:30am to 5pm
Hybrid work model, 2 days a week from home
Salary ranges based on experience, 25$/hr to 29$/hr range
Yearly salary reviews
Competitive insurance package and RSP program
Vacation and personal days
Internal advancement opportunities
Monthly public transit reimbursement

Responsibilities
- Inbound calls; Processing customer requests and data via email or calls.
- Respond and take care of customer problems and inquiries.
- Act as liaison between customer and sales
- Update bookings when necessary and notify all affected parties of changes.
- Coordinate with terminal operations to assure efficient and effective handling of shipments
- Assist clients and transfer to the right department accordingly.


Qualifications
- Based in or around Montreal
- Experience with over the road shipments is required, preferably from a Freight Forwarder, 3PL, Trucking or Shipping line experience
- Strong interpersonal and communication skills
- Ability to multi-task time sensitive issues
- Ability to work in a fast-paced environment
- Well organized, ability to handle stress & meet tight deadlines

Summary
Passionate about Transport & Logistics? So are we! 🌍
We're here to help you navigate your career in this fast-moving industry!

Reach out to your go-to logistics recruiters:
📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin - patrick.pepin@randstad.ca

Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/

Slide into our inbox or DMs - your next big career move might be one click away! ✨

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.